Ottawa Honda

Purchased a new Fit I purchased a new Honda Fit two weeks ago and am very pleased so far with this car. The process of making the purchase and sale of my old car was mad I purchased a new Honda Fit two weeks ago and am very pleased so far with this car. The process of making the purchase and sale of my old car was made very smooth and stress free by Tom.. He explained everything very well and helped set up the navigation, audio and phone connections. Thank you! Valerie More

Great and friendly service I didn't feel pressure to buy. I was taken seriously and didn't feel like a number. Thanks for listening and working with me Sam, you were great! I didn't feel pressure to buy. I was taken seriously and didn't feel like a number. Thanks for listening and working with me Sam, you were great! More

Excelent customer service As a first buyer I was really happy with the help that I got. They listened to my needs and offered me a car that would suit my expectations. Elie was As a first buyer I was really happy with the help that I got. They listened to my needs and offered me a car that would suit my expectations. Elie was really helpful and i am really pleased with the experince i had with Richmond Ottawa Honda. More

Dealer Tom Nash went above and beyond! Ottawa Honda has been part of my family for over 30 years. I recently joined with my husband to follow a dealer we have come to know and respect. Tom Ottawa Honda has been part of my family for over 30 years. I recently joined with my husband to follow a dealer we have come to know and respect. Tom Nash recently joined the team at Ottawa Honda and we could not be more thrilled again with his service and commitment to our families needs. We are so happy with our newly leased 2019 Honda Odyssey and will return in 4 years or sooner for another vehicle. Thank you Tom and Ottawa Honda. More

Reality makes me thinking where those good reviews are from? So many promising good reviews, that makes me thinking whether I am living in the same world with those people. I was turned back from an online appo So many promising good reviews, that makes me thinking whether I am living in the same world with those people. I was turned back from an online appointment because of their new tire rim issue and an upcoming recall. I was told to get a call and new appointment in a matter of several days. Now two weeks passed, and I need to have my tires changed. Been calling many times, never went through their system, left messages, but never get any call back. All I need is a status update, can't even get that. Basically I am in complete dark, no idea how the situation is. Feels like they are severely understaffed and can't catch up. Once the rim issue resolved, will go to a local garage for regular maintenance More

No service appointments, no call backs = no service I have tried unsuccessfully for over a month now to get a service appointment and have left over 9 voice mail messages from the receptionist with a pr I have tried unsuccessfully for over a month now to get a service appointment and have left over 9 voice mail messages from the receptionist with a promise of a return call. The receptionist relayed the fact that the Service department is under staffed and they are backlogged due to Tire Season. This is not service. More

Been buying/leasing here for years for a reason. I have been driving Honda ‘s all my life. I love them. I tried to sway away from my civic ( it was another Honda) and try something new. I did not lik I have been driving Honda ‘s all my life. I love them. I tried to sway away from my civic ( it was another Honda) and try something new. I did not like my choice at all so I ran back to James and asked if we can do something about it and he said yes we can. James is knowledgeable, kind, and good at his job. I’m am back in my Civic and loving it!!!! More

Excellent Service!!! It’s my first car and I’m happy that Eli is the one who help me out...very helpful and easy to deal with...Thank you for making my experience with Ott It’s my first car and I’m happy that Eli is the one who help me out...very helpful and easy to deal with...Thank you for making my experience with Ottawa Honda easy and awesome?? More

Eli is awesome! Eli was a great car salesman. Ottawa Honda has awesome sales and financing staff— so happy with my car! I saw the car on a Wednesday and had it by Fri Eli was a great car salesman. Ottawa Honda has awesome sales and financing staff— so happy with my car! I saw the car on a Wednesday and had it by Friday! More

Fabulous Experience from start to finish! I got my first car back in 1986. Since then between my husband & I , we’ve had about a dozen vehicles and dealt with at least 7 dealerships. I can tel I got my first car back in 1986. Since then between my husband & I , we’ve had about a dozen vehicles and dealt with at least 7 dealerships. I can tell you right now Ottawa Honda can put on a master class as to how it should be done! From salesman Elie to manager Nick to Mike in finance, all so very helpful, knowledgeable and accommodating. Never have I gotten a phone call the next day asking how everything is and do I have questions except for Elie Antoun. Guess that’s why he’s earned the right to be.a Honda Grand Master! Keep up the fabulous work Ottawa Honda! I will never hesitate to highly recommend you! MFR More