Ottawa Honda

Excellent client service I have owned 2 honda's over the last number of years and have had excellent customer service from both dealerships (Lallier and Ottawa Honda). My curr I have owned 2 honda's over the last number of years and have had excellent customer service from both dealerships (Lallier and Ottawa Honda). My current vehicle was purchased at Ottawa Honda and have had excellent service from then since 2006. Each time that i have visited the service centre, the staff, particularly at the front service desk have been extremely helpful and pleasant. For this reason, plus the fact that i have loved both of my vehicles, I would remain a recurring customer. Thank you for your client service. More

Very good experience buying a used honda civic The moment I walked into Ottawa Honda showroom, I was amazed at the customer service. I was greeted at the door by Clarence Dasilva. He provided me wi The moment I walked into Ottawa Honda showroom, I was amazed at the customer service. I was greeted at the door by Clarence Dasilva. He provided me with great advise and was very straight forward honest forward in his approach. I got the car at a reasonable deal and have since been on a good term with the dealership. I have gone many times afterwards for servicing and they have always been very courteous and helpful. More

24 years dealing with Ottawa Honda I have been dealing with Ottawa Honda since 1991, when I bought a Honda Accord wagon and traded it in 16 years later for a used Honda Civic at the dea I have been dealing with Ottawa Honda since 1991, when I bought a Honda Accord wagon and traded it in 16 years later for a used Honda Civic at the dealership down the road. I have always had great service from any of the staff purchasing new or used and servicing either vehicle twice a year. If I were thinking of buying a car it would be another Honda at Ottawa Honda and continue the service there as well. More

Oil Change I went in for a standard oil change as I have done since 2007 when i got my first CR-V. The parking lot was fairly empty so I thought it would be qui I went in for a standard oil change as I have done since 2007 when i got my first CR-V. The parking lot was fairly empty so I thought it would be quick. Just after I got there, three to four people came right after and I later heard there were a few before me. I know they were short staffed that day and a new lady was helping set up my appointment. Vicki McDermid was just stepping out to get a bit to eat. When she got back the phone was ringing, people were coming in and it suddenly got very busy. Vicki helped the lady finish up my appointment, answer the phones, create new appointments for new customers and remained calm and pleasant the entire time. A lady came to check up on her car that was scheduled for 4:30, it was not long past 4:30 and she was wondering why her car was not done yet. Vicki explaned that it could take a half hour to an hour for an oil change. The lady got really irate and said she was never coming back again, in my opinion she was very rude for no reason. Vicki handled the situation very calming and professionally. I went upstairs, had a coffee and watched the news while my car was getting done. I had an extremely pleasant experience and would recommend going there for service. I will continually get my car serviced there as I have been pleaseed with my interactions and car care since 2007. Thanks Grace More

Excellent Service Department I highly recommend Ottawa Honda for the attitude and work done by their Service Department. I have been a customer ever since March 2010 when I purch I highly recommend Ottawa Honda for the attitude and work done by their Service Department. I have been a customer ever since March 2010 when I purchased my 2010 Accord and all servicing has been done by Ottawa Honda. Every time I have been very pleased with their responsiveness and timely completion of any service requirements. More

Great Services and Great Sales People I was helped by Simmy Wu, she is such a nice person and detail almost everything to me about my NEW 2015 HONDA ACCORD COUPE, my such nice car! I am ve I was helped by Simmy Wu, she is such a nice person and detail almost everything to me about my NEW 2015 HONDA ACCORD COUPE, my such nice car! I am very satisfied with this purchase experience! More

EXCELLENCE I am a loyal customer of this dealership because I trust the staff there. Courtesy, honesty and personable service at the best. I truly recommend! I am a loyal customer of this dealership because I trust the staff there. Courtesy, honesty and personable service at the best. I truly recommend! More

Reliable, honest and a wonderful team The service staff at this dealership are excellent to deal with. They are honest in their assessments, accurate in their estimates and they make you f The service staff at this dealership are excellent to deal with. They are honest in their assessments, accurate in their estimates and they make you feel like a valued person. The work is always first rate. More

The Right Response, Every Time! Every time I need service, planned or unexpected, Ottawa Honda has always been there to fix the problem, without delay, and at a reasonable cost. The Every time I need service, planned or unexpected, Ottawa Honda has always been there to fix the problem, without delay, and at a reasonable cost. They take service seriously, reaching out to be that one step more helpful than you might expect which is very much appreciated. I will keep coming back and have happily recommended Ottawa Honda to others. More

Excellent Service, Every Time I am always treated so well by the staff at Ottawa Honda. I am a long time, loyal customer because the service department has built a positive relatio I am always treated so well by the staff at Ottawa Honda. I am a long time, loyal customer because the service department has built a positive relationship with me. I receive excellent service each time my car has needs and I would not take my Honda anywhere else! Awesome team of people! More