Olympic Honda

We had a fine experience reviewing and purchasing an auto. No muss or fuss which is what we were looking for. Asif and Jesse were accommodating and professional. The entire process from selecting a model and t No muss or fuss which is what we were looking for. Asif and Jesse were accommodating and professional. The entire process from selecting a model and trim to driving away took less than two weeks and had no hiccups. More

Happy journey for my selection Went there to select a mid size car for my family.Asif was so helpful and knowledgable to find me right civic trim for me. I bought civic hatchback a Went there to select a mid size car for my family.Asif was so helpful and knowledgable to find me right civic trim for me. I bought civic hatchback and love the selection. Thanks to sayed and jesse for thier quick and nice service More

Excellent customer service I stopped by Olympic Honda on my way home to Kitchener convinced that deal I already have promised by others couldn't get better since I searched far I stopped by Olympic Honda on my way home to Kitchener convinced that deal I already have promised by others couldn't get better since I searched far and wide. And I was right, best they could do is to match it. However the service provided was above other dealerships. No pressure-no-nonsence, customer first is what made me buy car after 20 min. Sales person Mr. Asif Jiwani did all in his power to help facilitate the deal and made sure all is done right. And it was very refreshing to have a salesperson who knew about product and was so professional being his second day working as cars salesperson. I was happy to be his first customer ever. And the rest of the team from managers, delivery person Jesse and Tara at front desk did their best to make this one positive experience. More

Good experience Asif was so helpful in assisting us with the trim that fits our needs. The financial manager was so helpful and very accommodating too. Jesse made Asif was so helpful in assisting us with the trim that fits our needs. The financial manager was so helpful and very accommodating too. Jesse made sure that my husband knows the important features of the vehicle. We had a good experienced in buying our new CR-V. More

Worst Dealership in Guelph Awful. Awful. Awful. I have had several different cars in my lifetime so I have lots of experience with dealerships. Almost all places as soon as you Awful. Awful. Awful. I have had several different cars in my lifetime so I have lots of experience with dealerships. Almost all places as soon as you walk in a body pops up and happily says "how can I help you". It instantly sets a positive tone. The first time I went to Olympic Honda there were two "sales" guys sitting around a table drinking coffee and talking. Nobody acknowledged me. When I finally got a sales person I found out the finance person wasnt available (Wednesday at 2pm) so I would have to come back. The second time (two weeks later) was to inquire about a CRV and trade in my truck. The only person available was the used car sales guy, it was a Saturday at about noon and nobody was working? huh. This is after we had to go to the receptionist because nobody even bothered to ask us if we would like to be helped. We tell him we want to trade in a almost brand new truck for a CRV. Easy enough? No. Its takes days before anybody gets back to us so I finally call and it's his day off the reception tells me. Okay, I said I kinda feel like I'm chasing you guys around to buy a car. She says "I'll have somebody call you back right away" Guess what, nobody called. He finally gets back to us the next day around 4pm and says "sorry we were trying to get you the best price for your truck". (Which at other dealerships took a total of 5 minutes. Not 5 days for a quote but sure I'll bite) Okay fine, I said what are you offering? $28,000. He says. I said "pardon me"? Two places already offered me $36,000 two weeks ago. He backtracks. Oh well it's my manager. So your "manager" thought he or she would try to make an extra $8,000 off my truck on top of what they turn around and actually sell it for which already yields a profit. Plus the profit from purchasing a new vehicle? The other two places offered me $36,000 without purchasing a new vehicle. He said let me get back to you. I said yeah and hung up. I then went online and started reading the reviews. wow. Just full of similar stories, unprofessional sales people, nobody helping them in the showrooms, high turn over of sales guys, people unconcerned about helping customers, long wait times, low balling on trade-ins, bad customer service, the list goes on and on. I don't get how this place even has any customers. The worst dealership I have ever experienced. If I could give it a zero I would. Save yourself the nuisance, go to another Honda dealership. More

Olympic Honda does huge disservice to Honda I visited this dealership a couple of days ago, was looking for a new Accord. After spending about 10 minutes looking around inside the dealership, I I visited this dealership a couple of days ago, was looking for a new Accord. After spending about 10 minutes looking around inside the dealership, I approached the receptionist and asked politely if there are any sales reps available. The sales manager who happened to be nearby, immediately jumped in and said in an agitated tone that they are busy, and I have to be patient. About 15 minutes later, I was approached by a sales rep, who was completely uninterested to sell me a car. All he did was to use honda.ca to configure the price, and lowballed me on my trade in. At least I know now that I would not buy Honda for as long as Olympic Honda does not change its attitude towards customers. More

Purchased new HRV Satisfied with everything and no questions to be asked. If further question or consents brought up, will ask to the same person probably. thank you! Satisfied with everything and no questions to be asked. If further question or consents brought up, will ask to the same person probably. thank you! More

No help I came into this dealership to get information on a new civic or accord and also to look at used vehicles for my daughter. I looked around at the vehi I came into this dealership to get information on a new civic or accord and also to look at used vehicles for my daughter. I looked around at the vehicles outside first and then decided to head into the dealership. Once inside I had a look at all the cars that were on display. No one in sales came over to ask me if I needed help at all!! I was there for at least 15 minutes. All of the girls that were at the front desk were to busy chatting with each other to come ask if I needed help. I will not be buying a new car Here. I will be heading over to another Honda dealership. This company potentially lost out on 2 sales today. This business should be about custome service and clearly it is wasn’t. More

Love my new car Came in looking to find a new car. Kambiz helped me out. He was honest and had new all the answers. Even after I bought the car I came back a few w Came in looking to find a new car. Kambiz helped me out. He was honest and had new all the answers. Even after I bought the car I came back a few weeks later with some more questions in which he was glad to answer. Thanks for the help Kambiz. If you buy a car from Olympic Honda this is the guy to see. More

my experience This is just my experience at Olympic Honda, i dropped my car off for an oil change on May 31, it was finish in an hour when i got into it to leave i This is just my experience at Olympic Honda, i dropped my car off for an oil change on May 31, it was finish in an hour when i got into it to leave i noticed half the change in my change tray was gone, i had twoonies, loonies and quarters, i do not know how much was there but i do know all the two,s were gone and the tray was half empty, I personally don’t care how much was taken, i’m driving a 40 thousand dollar car and money is no issue, it’s just coffee change, there is no reason for me to lie. I talked to the manager he seemed concerned and said he would look into it and call me, he never called me back. i called him the next day, he said his detailing guy did the service and denied taking anything, he stuck by his guy and offered me a free car detailing job worth 60 dollars, i told him i don’t want anything and told him in my opinion he has an employee that steals. His attitude was unbelievable he then said maybe the change fell out of my car. Maybe he could check the cameras in the shop or maybe the detailing kid is related to him or the owner, anyway again i don’t care i’m missing ten bucks or so i just want people to know imagine leaving a laptop in the car and it dissappears and the manager says his guy would never do that. The manager kept saying i’m refusing a 60 dollars service for the sake of ten dollars, he just didn’t understand he has an issue in the shop. I’m not going back More