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Okotoks Honda
Okotoks, AB
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We've had our vehicles serviced here for many years and have always received exceptional service (thanks especially to Carla and Steven!). When a deal we were working on for a Toyota van fell through at a have always received exceptional service (thanks especially to Carla and Steven!). When a deal we were working on for a Toyota van fell through at a different dealership, we decided we would go check out the Honda Odyssey instead despite not having some of the features we were hoping for (i.e. - hybrid). We had always received excellent service from the service department at Okotoks Honda, and after the poor experience at Toyota we realized we valued trustworthy customer service as much as the features we wanted in the vehicle itself. We were recommended to talk to James in new vehicle sales. From the moment we arrived, everyone was friendly and we never felt pressured. James took us out on a test drive and answered all of our questions. When it came time to negotiate a potential purchase, Okotoks Honda was completely transparent with all of the pricing and we got what we felt was a good deal on the Odyssey. Next stop was the finance department, which typically is my least favourite part of a car buying experience. James introduced us to Gina and right away I could tell this was different than my finance experiences at other dealerships. Gina was friendly, honest and provided different options to us in a non-pressured way. Not only that, but she actually took the time to run different scenarios and found us a financing solution that was even better than I expected. All of her communications were straightforward and clear. When my wife had to leave to take the kids to a birthday party before we were finished all of the paperwork, I was planning to take an Uber home but the staff at Okotoks Honda were having none of that and graciously offered to give me a ride home to Calgary when we were done. Wow! Fast forward to vehicle pickup day... James let us know he would be away on vacation but we were helped by another salesperson who despite us not being his customer, spent a ton of time with us walking through all of the features of our new vehicle and making sure we were totally satisfied. Then it was back to Gina who again was awesome to deal with, not only having patience with more of our questions, but going through every detail of the transaction to make sure the pricing was correct and well understood. To top it off, we had our kids with us and she was so great with them, giving them markers to draw all over her office's glass wall and colouring sheets to keep them busy. Really can't say enough about the level of service we were given as we completed the transaction. Overall, I have nothing but great things to say about our purchase experience at Okotoks Honda. We already know the service people will take great care of us moving forward and would recommend this dealership 100% over any other we've dealt with in the Calgary area. More
I had an excellent experience purchasing my 2025 CR-V Hybrid at Okotoks Honda. Magid, James, and Kurt were professional, friendly, and made the entire process smooth and stress-free. Their teamwork and c Hybrid at Okotoks Honda. Magid, James, and Kurt were professional, friendly, and made the entire process smooth and stress-free. Their teamwork and customer service were outstanding, and I highly recommend them to anyone looking for a new vehicle. More
Had a very unpleasant experience with this dealership. Specifically used car manager Burt. My husband was going to purchase a used car, and left a large deposit which he was told was refundable. When h Specifically used car manager Burt. My husband was going to purchase a used car, and left a large deposit which he was told was refundable. When he backed off the deal, and he went to take the deposit back, he was told the deposit is not refundable. Yes there is a tiny type clause in the "temporary" bill of sale that said it was not refundable. BUT, nobody ever verbally said it. The finance guy Kurt agreed that he did say the deposit was refundable, but it was up to Burt to make the final decision, and he decided it was worth making somebody's day xxxxty. I feel like this sort of dealings don't belong in the dealership such as Honda. The experience felt shady and specifically tailored to get free money from people. Not disclosing the whole truth and taking money hostage is theft in my books. I would caution everyone to go to this place to purchase a used car. More
Was an amazing experience, team super professional, we made a great deal, Cesar and Kurt are excellent team, works with transparency and a great treatment that we have. made a great deal, Cesar and Kurt are excellent team, works with transparency and a great treatment that we have. More
I purchased my used car at Okotoks Honda and the service and staff were knowledgeable and very helpful. Roystin made the process easy and answered all my questions and concerns all with a smile! His follow and staff were knowledgeable and very helpful. Roystin made the process easy and answered all my questions and concerns all with a smile! His follow up the day after I purchased my car was a nice surprise.:) Overall it was a. Seamless process and the finance manager was pleasant to deal with as was Heather in reception with her lovely smile. Thank you all for a wonderful experience.😊 More
Recently purchased a 2024 Honda CRV Touring. Was very pleased with our experience. our Sales representative Royston Bishop was very attentive and patient in explaining some of the technical deta Was very pleased with our experience. our Sales representative Royston Bishop was very attentive and patient in explaining some of the technical details ( twice). The purchase transaction details were handled in a clear and low-pressure manner.Overall, everyone that we met at o9kotoks Honda was a pleasure to deal with. More
We met Royston Bishop on Nov 4 2023 to test drive the 2024 Honda CRV Hyrbid and the Honda HRV. Royston was a pleasure to work with. We had many questions and patiently he helped us feel comfortable with 2024 Honda CRV Hyrbid and the Honda HRV. Royston was a pleasure to work with. We had many questions and patiently he helped us feel comfortable with what each vehicle offered. We made a deal for a 2024 CRV Touring Hybrid and received great equity from returning our leased 2018 Honda Accord, which we also leased five years ago from Okotoks Honda. We have made numerous purchases from Okotoks Honda over the years and find the sales , financing, service and overall dealership experience first rate. We plan to continue telling all our friends just how happy we are with Okotoks Honda and Royston. Thanks again Royston for your help in getting us into a 2024 CRV Hybrid. More
Crooks and liars! Non transparent about pricing! $5000 or more in unexpected costs. This dealership is shady. Avoid them! Non transparent about pricing! $5000 or more in unexpected costs. This dealership is shady. Avoid them! More
The service was above and beyond. Yulia was very patient and gave a great description of all the features of the CRV Hybrid. She answered all my questions and if she wasn’t sure she f Yulia was very patient and gave a great description of all the features of the CRV Hybrid. She answered all my questions and if she wasn’t sure she found the answer. She will be a definite asset to Okotoks Honda. It was great to deal with a woman. More
My wife and I purchased a used Honda CRV from Okotoks Honda and the whole process was the best experience we have had at buying a vehicle. Sam our sales person, Gina our finance guru, Steve the assistant Honda and the whole process was the best experience we have had at buying a vehicle. Sam our sales person, Gina our finance guru, Steve the assistant service manager and Burton the sales manager are the BEST!!!! we can't say enough about the service we received from the team at Okotoks Honda. We would highly recommend Okotoks Honda to anyone. More