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Okotoks Chevrolet Buick GMC

Okotoks, AB

4.8
592 Reviews

101 Northgate Dr

Okotoks, AB

T1S 0H9

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592 Reviews of Okotoks Chevrolet Buick GMC

May 18, 2017

Sales girl kyra was awesome!! I love my new Car!! 😉 Kyra was efficient courteous kind & very patient with me and all my questions an concerns as I am very picky Haha.. Her knowledge on any of my questio More

by Happy71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyra Thomson
May 18, 2017 -

Okotoks Chevrolet Buick GMC responded

Good Afternoon: We will pass along your appreciation to everyone as it will surely make their day to hear from you! Best, Shaun Kos, Operations Manager.

May 18, 2017

Busy place Quick to the point service. Kevin was great and so was all other staff that assisted us for momentary items. All thanks for the snacks. Hector and More

by Hector Leppky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Bayly, Kevin Fader
May 26, 2017 -

Okotoks Chevrolet Buick GMC responded

Hi Hector: I am happy to hear that your time spent at Okotoks GM was a pleasing experience. We pride ourselves on a high level of customer service. Congratulations on your new vehicle! If you have any questions or concerns, please come back to visit us. We are eager to see you again in the future! Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Shaun Kos, Operations Manager.

May 17, 2017

Great experience. Kyra Thomson was great. She was a big help and was there for me every step of the way during the buying process. Thanks Kyra! More

by Jake2254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyra Thomson
May 18, 2017 -

Okotoks Chevrolet Buick GMC responded

Hi Jake: Thank you for leaving us such positive feedback. You were a great customer to help with and we are so pleased to hear that you're happy. We will pass along your appreciation to everyone as it will surely make their day to hear from you! Best, Shaun Kos, Operations Manager.

May 17, 2017

Awesome Customer Service! Great to deal with! Staff was super helpful, very friendly. Picked the truck I liked and the rest was very straight forward and quick. Was in the truck within a couple d More

by Jay1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Bayly, Kyra Thomson
May 18, 2017 -

Okotoks Chevrolet Buick GMC responded

Thanks for your review Jay! We're so happy to hear that you were impressed by our customer service and our deals! We deeply value your relationship with our sales team and we are committed to providing you with the highest level of service simply because our customers deserve the very best. Contact us for anything, anytime! Sincerely, Shaun Kos, Operations Manager.

May 17, 2017

Absolutely amazing I have nothing but amazing things to say! Everyone was very supportive and helped me fined the perfect vehicle for me. Absolutely amazing. I'm definit More

by Ladisa97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Hambling, Kyra Thomson
May 18, 2017 -

Okotoks Chevrolet Buick GMC responded

Hello Ladisa: Thank you for writing such a wonderful review about our team! We appreciate your feedback, and look forward to working with you again soon. In the meantime, be sure to follow our Facebook & Twitter so you can take advantage of our specials and incentives! Sincerely, Shaun Kos, Operations Manager.

May 17, 2017

Above and Beyond! I received excellent customer service from Kyra Thompson at Okotoks Chevy GMC. My work takes me out of town for a few days and Kyra was a huge help in More

by Laurence MacNeill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyra Thomson
May 18, 2017 -

Okotoks Chevrolet Buick GMC responded

Good Afternoon Laurence: Thank you for taking the time to write this review. We're so happy to hear that Kyra was able to help you out! We're proud to have her as a part of our team. We hope your new vehicle treats you well. Contact us for anything, anytime. We're here to help! Sincerely, Shaun Kos, Operations Manager.

May 16, 2017

Fabulous service! Everyone at the dealership made purchasing my new vehicle a wonderful experience! Thank you to Kevin Fader for finding the exact color combination I w More

by Wendya
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Bayly, Kevin Fader
May 18, 2017 -

Okotoks Chevrolet Buick GMC responded

, I am happy to hear that your time spent at was a pleasing experience. We pride ourselves on a high level of customer service. Congratulations on your new vehicle! If you have any questions or concerns, please come back to visit us. We are eager to see you again in the future! Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Shaun Kos, Operations Manager.

May 14, 2017

Disappointed I went to the Okotoks Chevy dealership looking to purchase a Equinox. I was working with a sales rep. He showed me a 2017 Equinox Stock CG324700 a More

by nothappy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric James via email, Conor Murphy
May 15, 2017 -

Okotoks Chevrolet Buick GMC responded

Good Afternoon: We thank you for bringing this to our attention. We apologize for your negative experience. We always want our customers to be completely satisfied, and we definitely want them to feel confident with the service we provide. We would like to discuss this situation further with you, and we encourage you to contact us. Thank you for your feedback, and we look forward to discussing this with you. Sincerely, Shaun Kos, Operations Manager skos@kaizenauto.com (403)938-8448.

May 15, 2017 -

nothappy responded

Sorry Shaun I now have purchase a new Equinox at another dealer not associated with your group. It is more than you originally offered me and for the same price. Somethings things happen for a reason! I still will not deal with our dealership or group. When this happened; your dealership should have tried to rectified it but they didn't at all, if anything they tied to pull the wool over my eyes. ( wrong timelines, sell me something I didn't want etc). I am not stupid. I still will continue to let everyone I know about how your dealership works and I will give praises to GM Dealership that bought my Equinox from today. As I said it is too bad as I live minutes away from you dealership but I will drive miles away to have my service done. Regards Sandy

April 23, 2017

Outstanding customer service once again Okotoks GM has an outstanding team in their sales department. Rashelle has helped us find just the right vehicle to replace an accident write-off. W More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Hambling, Donna Bayly, Rashelle Ganske, Eric James
Apr 28, 2017 -

Okotoks Chevrolet Buick GMC responded

Thanks for your review! We're so happy to hear that you were impressed by our service and our deals! We deeply value your relationship with our sales team and we are committed to providing you with the highest level of service simply because our customers deserve the very best. Contact us for anything, anytime! Sincerely, Shaun Kos, Operations Manager.

April 22, 2017

Excellent process Traded for a used vehicle, all of the deal was done over phone, upon arriving vehicle and extra were excellent along with clean and polished, paperwor More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Hambling, Kyra Thomson
Apr 28, 2017 -

Okotoks Chevrolet Buick GMC responded

Hey Jason: Thank you for taking the time to write this review. We're so happy to hear that Kyra was able to help you out! We're proud to have her as a part of our team. We hope your vehicle treats you well. Contact us for anything, anytime. We're here to help! Sincerely, Shaun Kos, Operations Manager.

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