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Okanagan Chrysler Jeep Dodge
Kelowna, BC
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Fast, friendly, and quality. My appointment was for 9 am. I showed up early Saturday and my jeep was immediately taken in for service. I've never had any problems here. Everyone i My appointment was for 9 am. I showed up early Saturday and my jeep was immediately taken in for service. I've never had any problems here. Everyone is always very friendly and accomadating. More
Warranty Recall I was very pleased with the Recall Service provided. Gary explained what would be done, what would happen if any further faults were discovered, and h I was very pleased with the Recall Service provided. Gary explained what would be done, what would happen if any further faults were discovered, and how long the work would take. It was all completed on time. More
Jenny S "Moved from Alberta" Took my truck for a standard out of Province inspection only to find multiple issues that needed to be resolved in order to register in BC. Thank you Took my truck for a standard out of Province inspection only to find multiple issues that needed to be resolved in order to register in BC. Thank you Gary for your patience as my attitude was not in check before having the work completed. You went above and beyond to give full explanation for what was needed and when the work was complete got me an incredible deal! Absolutely will return here for all future service. More
New home I purchased my Grand Cherokee Summit from another dealership and was looking for a new home. OK Dodge has taken me under their wing. Many thanks for I purchased my Grand Cherokee Summit from another dealership and was looking for a new home. OK Dodge has taken me under their wing. Many thanks for making me feel like I purchased the vehicle from your dealership! Tara was great - always nice to work with her! More
amazing! I was very happy with the service Okanagan Dodge did on my 03 Cummins. They're easy to work with and extremely understandable. I would refer anyone wi I was very happy with the service Okanagan Dodge did on my 03 Cummins. They're easy to work with and extremely understandable. I would refer anyone with a diesel to them and stand behind their name. More
customer satisfaction I took my vehicle in for service and Gary was professional and thorough. After a confusing issue arose, he not only resolved it, he went over and abo I took my vehicle in for service and Gary was professional and thorough. After a confusing issue arose, he not only resolved it, he went over and above my expectations. I would definitely recommend going to see him. More
End of the day fix Stopped into service department to have noise/brakes checked out around 3 in the afternoon. Met with Gary, explained situation. He had a quick check Stopped into service department to have noise/brakes checked out around 3 in the afternoon. Met with Gary, explained situation. He had a quick check and then brought out technician to look also. Gary detailed what would happen with evaluation, etc. and was able to squeeze my vehicle in almost immediately fortunately for me. Technician inspected problems, recommended work to be done. Although I had to go with a more expensive part, (brand part not in stock or in town) Gary arranged for part to be delivered right away. Technician agreed to stay a little bit late to complete the job and get me on the road same day. I was scheduled to leave for Vancouver early the following morning, so had it not been for Gary and the technician's "can do" attitude I would not have been able to make my very important appointment in Vancouver. thank you for your understanding and very friendly, efficient service! More
Out of Province Exception Purchase Experience I worked through purchasing a vehicle site unseen from Alberta with the Okanagan Sales team. From completing the deal remotely, to being picked up at I worked through purchasing a vehicle site unseen from Alberta with the Okanagan Sales team. From completing the deal remotely, to being picked up at the airport and receiving exceptional service at the Dealership to finalize the purchase - everything was great. The airport pickup, paperwork completion and vehicle run-through all occur on a Sunday.......when the Dealership was closed. Excellent customer service! More
professional and competent service I have had good service over many years. Tara Crowe impresses me with her professional approach tin her role as service advisor. She kept me in the I have had good service over many years. Tara Crowe impresses me with her professional approach tin her role as service advisor. She kept me in the loop recently so that I could make a decision about needed service that saved me a return trip that helped to keep our family safe, while keeping cost down. More
All is Good After an initial minor hiccup, the transaction went well. Staff was friendly and helpful. John and Clayton help me with my concerns regarding my purch After an initial minor hiccup, the transaction went well. Staff was friendly and helpful. John and Clayton help me with my concerns regarding my purchase. Thanks More