Okanagan Chrysler Jeep Dodge
Kelowna, BC
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caravan Colin helped us find and get the exact vehicle we were looking for at the best price possible. It was the first brand new car I have bought and he did Colin helped us find and get the exact vehicle we were looking for at the best price possible. It was the first brand new car I have bought and he did what ever he could to make the process as easy as possible. More
Very good service and a quick and friendly enviroment I visited this dealership because of a mechanical issue with my vehicle well on vacation. I was able to get the truck in the next morning unlike the n I visited this dealership because of a mechanical issue with my vehicle well on vacation. I was able to get the truck in the next morning unlike the normal wait i am used to from the dealership back home where i perched the truck. The staff was very friendly and went above the level of service i have grow accustom to in Grande Prairie AB. This was a wonderful experience and only wished more places had service like this. Thank you again. More
Happy !!!!! We couldn't have had a nicer person to deal with. He is knowledgeable and efficient, he explained everything thoroughly and answered the thousands of We couldn't have had a nicer person to deal with. He is knowledgeable and efficient, he explained everything thoroughly and answered the thousands of questions we asked with a smile and a lot of patience, he went beyond the extra mile, which in my books makes him a great sales person!! We are very happy with our Dodge Ram purchase and recommend Colin without hesitation! More
Best Car Buying Experience so far Moving from Toronto to Kelowna was made much easier by the help Colin gave me. He literally picked me up at the airport in my Jeep Wrangler, on a Sund Moving from Toronto to Kelowna was made much easier by the help Colin gave me. He literally picked me up at the airport in my Jeep Wrangler, on a Sunday when the dealership is closed. I was driving my Jeep up to Big white within an hour of touching ground. I would highly recommend Okanagan Chrysler Jeep Dodge, especially if you are coming from out of town. Thanks Colin and the rest of the team! More
Very quick, efficient service. I am very pleased with my new vehicle which was just what I was looking for. The process was easy for me and my sales rep was personable and knowledg I am very pleased with my new vehicle which was just what I was looking for. The process was easy for me and my sales rep was personable and knowledgeable. I started shopping for a truck and was in my new vehicle a week later. More
Excellent Service Experience Received help from Gary in the Service Dept and have found him to be both fair and thorough over the last 3 experiences there. He did an excellent jo Received help from Gary in the Service Dept and have found him to be both fair and thorough over the last 3 experiences there. He did an excellent job of walking thru my prospective repairs and worked with my timeline to get the work I needed completed in a timely manner. Having dealt with both Kevin previously, and Alan recently, I can say that OK Dodge cares about the best fit vehicle wise for the customer, and I recommend going there when looking for a long term auto provider Thanks for the service experience Okanagan Dodge, and kudos to Gary for going the extra mile! Mike More
Most expensive car wash ever! My fiance took her 2013 dodge dart in to the dealership about 2 months after getting her winters put on. Car was shaking at highway speeds. We had alr My fiance took her 2013 dodge dart in to the dealership about 2 months after getting her winters put on. Car was shaking at highway speeds. We had already cleaned the rims of whatever little mud that they had on the inside. They rebalenced the tires cost $100ish. We were happy. About a month and a half later the car started to shake at highway speeds again. Got the fiance to clean any mud out of her rims. Problem was still there. Took the vehicle back to dodge. Got a quote for around $1000 to do the rotors front and back and a couple other minor things. As of this point they hadn't done any work. I phoned the service advisor and while she was friendly enough she couldn't answer my questions, she goes to get the technician who had road tested the car. Talked with him for about 10 minutes, told him that we checked for mud and he also said that he checked and that the rims were clean inside. Found out from him that it's a known issue with the dart that on longer highway drives over the Rogers pass the dart can pick up enough sand and mud to throw the tire balance out. OK the car must of thrown a weight or some how the balance got thrown out. I gave him the go ahead to throw the tires back on the balance machine under the assumption that the rims were clean. Got charged $160 for that one and I was not a happy camper. On top of that my fiance was waiting for them to call her as soon as they were done. She finally gave up and called them at 4 and they said the car had been done for a while. On Monday I called and talked to Sterling who told me that it was probably mud in the rims that was the problem. Reminded him that the mechanic said the rim was clean. Was told that we had probably washed a weight off when she was using the pressure washer. Was told to use a hose only. Asked him to talk to the mechanic and get back to me. After banging my head on the wall for 10 minutes talking to him it was all I could do not to loose my mind on him. He called back later in the day and told me that the mechanic found some mud when he took the rims off and ran them on the machine before and after cleaning the mud off and problem solved. Was the most expensive car wash I've ever paid for. Will not return there ever again More
ENJOYABLE EXPERIENCE Had the most enjoyable experience in buying a new vehicle ever. Right from walking into the reception area to completing our purchase of a new dodge Had the most enjoyable experience in buying a new vehicle ever. Right from walking into the reception area to completing our purchase of a new dodge Journey my wife and I felt at ease and not pressured. All the staff was pleasant, personable and east to deal with. Thanks John, you are a great sales person. More
Happy Happy Me!!!!! Colin Frantze @ OK Dodge was amazing to deal with. He went above & beyond in taking the time to help us & answer our endless questions. I highly recom Colin Frantze @ OK Dodge was amazing to deal with. He went above & beyond in taking the time to help us & answer our endless questions. I highly recommend him. More
Awesome experience Had an awesome experience here at OK dodge and had an amazing sales person Colin he helped us out so much and was great with me and my family especial Had an awesome experience here at OK dodge and had an amazing sales person Colin he helped us out so much and was great with me and my family especially my little boy who was everywhere haha thanks so much for the great service we love our new 2016 jeep patriot More