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Okanagan Chrysler Jeep Dodge
Kelowna, BC
689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 689 reviews
May 15, 2017
faulty jeep renegade 2016 solar yellow Since Chrysler has refused to acknowledge responsibility for a defective jeep renegade, I am compelled to post my experience for the protection of pub Since Chrysler has refused to acknowledge responsibility for a defective jeep renegade, I am compelled to post my experience for the protection of public safety. I purchased a new jeep renegade (solar) in Nov 2016. I drove the the car for three months only to suddenly experience serious electronic braking issues. At times electronic brakes suddenly "lock" when foot is taken off accelerator. The jeep's electronic brakes on multiple occasions "locked" the brakes (i.e. while waiting for a red light to change to green). Multiple times the jeep's brakes would lock not allowing the vehicle to be move at all. The most dangerous experiences have been while actually driving and the electronic brake suddenly locks when foot is lifted from accelerator . If a vehicle was close behind I could have been seriously injured by being struck from behind. Dealership has tried to find the problem but has not been able to "fix" the issue (multiple visits). They cannot pinpoint what is causing this electronic brake failure. and lay fault with maker, Chrysler, who will not take responsibility. History repeats itself as numerous deaths have to occur before Chrysler takes responsibility when confronted with wrongful death lawsuits. I do not plan to be one of those "killed" by a faulty jeep renegade and am warning all other buyers to stay away from vehicle Jeep Vin serial # ZACCJBBT6GPC92447 color: solar yellow. I have also posted this review on Chrysler's web site More
by jeep renegade 2016
Employees Worked With
I cannot fault the sales person / mgmt as they did not "build" the car. Chrysler (the maker) will not take responsibility for this "death trap" and the dealership is left to "resell" this defective jeep
Helpful May 14, 2017
Overall great experience, will be a return customer! Kevin and his team were very helpful in ensuring that I had found the right vehicle to suit my needs. They made sure that all of my questions were ans Kevin and his team were very helpful in ensuring that I had found the right vehicle to suit my needs. They made sure that all of my questions were answered in detail while maintaining a patient and caring atmosphere. Their customer service was far beyond what I had expected being a first time buyer. More
by Smiller
Employees Worked With
Kevin Gulbransen, Adam Johnstone
May 13, 2017
worth going to I had an excellent experience working with Raylene. She listened to my needs and worked hard to find a vehicle that would fit my family within my pric I had an excellent experience working with Raylene. She listened to my needs and worked hard to find a vehicle that would fit my family within my price range. I would highly recommend her to help anyone of my friends when buying their next vehicle. More
by Mohammad Al Lwisi
Employees Worked With
Raylene Lachowsky
May 09, 2017
Fantastic, Fun, and so great! Chris was nothing short of incredible. He was so efficient, quick, patient, and fun to work with. He was kind, never pushy, and found me the car of my Chris was nothing short of incredible. He was so efficient, quick, patient, and fun to work with. He was kind, never pushy, and found me the car of my dreams. Him and the rest of the Okanagan crew (Dave and Travis - these two are so great as well - super kind, honest, personable and helpful) worked out a wonderful deal for me and I couldn't be happier or more appreciative - this team is beyond wonderful. They definitely know how to make buying a car a fun, and all around positive, experience. Chris was a huge part of why I bought my car and I couldn't be more satisfied with my service and working with him! Thank you for everything! Would 10/10 recommend. More
by JDickson
Employees Worked With
Dave Loewen, Travis Haycroft, Chris Endecott
May 09, 2017
Service was great car washed xx shuttle rides both ways. Would recommend to others. Purchased vehicle here and would buy again, service was right up there was great car washed xx shuttle rides both ways. Would recommend to others. Purchased vehicle here and would buy again, service was right up there More
by Barry
Employees Worked With
Gary Callander
May 02, 2017
Awesome sales guys! John Was awesome! He worked with us to get us the van we wanted and needed at a great price! Would go back to him in a heart beat!! Highly recommend j John Was awesome! He worked with us to get us the van we wanted and needed at a great price! Would go back to him in a heart beat!! Highly recommend john!!! More
by Stacifilliol
Employees Worked With
John McAuley
May 01, 2017
Can't say enough good things!!! Bought my brand new 1500 Rebel from John McAuley on Saturday. Been dealing with him for the past 8-9 months deciding if it was the right time to buy. Bought my brand new 1500 Rebel from John McAuley on Saturday. Been dealing with him for the past 8-9 months deciding if it was the right time to buy. Finally placed a factory order at the end of February. Couldn't be happier. John was always giving me updates on the order from the minute I ordered it to the minute it showed up. I was given an awesome deal on the truck. Couldn't go wrong with it! Adam in finance was awesome too! The treatment I received from them was totally worth the drive up from the Lower Mainland. Would definitely buy from them again! I can't say enough good things! More
by SRTCody
Employees Worked With
John McAuley, Adam Johnstone
May 01, 2017
Colin Frantze top notch ! Our experience with Colin was great!! He went above and beyond helping us find our perfect Ram in our budget!! Highly recommend the dealership. Finan Our experience with Colin was great!! He went above and beyond helping us find our perfect Ram in our budget!! Highly recommend the dealership. Finance team was fast, insurance was fast too! More
by CJLO
Employees Worked With
Colin Frantze, Adam Johnstone
April 24, 2017
Excellent Customer Service Working with Raylene was a pleasure from start to finish. When we initially visited the Dodge dealership, they didn't have any vans in that met the cr Working with Raylene was a pleasure from start to finish. When we initially visited the Dodge dealership, they didn't have any vans in that met the criteria we were looking for. Raylene told us she would contact us if they got anything in that she thought we would be interested in. To our surprise she called us just a couple days later to show us a vehicle that met all our criteria. We were really impressed that she listened to us, and remembered exactly what we were looking for. Raylene was very patient with us and answered or found answers to all of our many questions. She went above and beyond to ensure our satisfaction. Thanks Raylene! More
by Tanaya
Employees Worked With
Dave Loewen, Raylene Lachowsky
April 24, 2017
Awesome experience The whole process of buying a car was fast and awesome. He knew what we wanted and he got us what we were after on the budget we set out for. They als The whole process of buying a car was fast and awesome. He knew what we wanted and he got us what we were after on the budget we set out for. They also help us with financing, so we were ready to go in two hours. Super fast :) Thank you again! More
by Polona
Employees Worked With
Kevan Warren
