Okanagan Chrysler Jeep Dodge

Working with this dealership has been the worst experience I have ever had with one. They do not back their products or the brands they sell. experience I have ever had with one. They do not back their products or the brands they sell. More

Gary from the Service center was easy to communicate with and kept me well informed of the appointment and kept me well informed of the appointment More

Kevin was extremely helpful and professional. Quick turn around which is greatly appreciated. Great Service Quick turn around which is greatly appreciated. Great Service More

Every time I go I know that I can trust my advisors, and the techs are very thorough with their assessments and work quickly so that I’m back on the road ASAP. the techs are very thorough with their assessments and work quickly so that I’m back on the road ASAP. More

Not good with saying anything . But what i got out of Ok dodge was the best service i had in long time . Still the old type, kelowna service,. Most the company now days just wan But what i got out of Ok dodge was the best service i had in long time . Still the old type, kelowna service,. Most the company now days just want you in and out . But ok dodge took there time ,work with me on buy in truck. Aaron the sale guy did a great job on my truck buy. They took there time and show me around , plus i got to meet the parts guys and plus service people. That is old time kelowna service . From sales to finance dept to the insurance company , it was old time service. tha More

It is a pleasure working with my service advisor Gary. Their system keeps track of all work completed on my truck and service work to be done. I generally wait while my truck is in for service. The staff Their system keeps track of all work completed on my truck and service work to be done. I generally wait while my truck is in for service. The staff are very friendly. I know my truck is being promptly paid attention to, per service work scheduled. I'm very happy bringing my truck to Okanagan Dodge. More

Stating that I received some of the worst service I have ever experienced is an understatement. This dealership has zero consideration for their customers and there response to any issue is “complain to Chr ever experienced is an understatement. This dealership has zero consideration for their customers and there response to any issue is “complain to Chrysler”. The sequence of events would take far too long for anyone to read on here so here are a few key points. As a side note our jeep is a 2019 wrangler with 81000km at the time. 1. My vehicle took 30 days to get fixed for a 6 hour job. 2. They failed to order all necessary parts at the same time. 3 They denied any type of transportation leaving myself, my wife, and my one year old stranded 1300km from home. 4. It cost me close to 5000$ for this entire ordeal. (Hotels, rentals, trailers, flights) 5. They have ruined the paint on my front end by leaving tape to bake into it for 30 days. 6. No attempts of cleaning the vehicle was made when I arrived to pick it up. (Moldy cups inside, tape marks burnt into the paint) 7. At first they tried to charge me 800$ of Labour for a warranty job. 8.we considered trading it while we were there and the salesmen tried to sneak in $5000 of extras into the price .. and could not explain the extras to me. He also denied showing me the break down on price for the new vehicle stating “I have been doing this for a million years and I have never done that before”…. All he tried to show me was the monthly payment. 9. The service advisor told me the oil looked like sludge and then another disputed that claim. More

I have always enjoyed good service, Gary Callander is great getting the work done and working out a good price. great getting the work done and working out a good price. More

We purchased a used vehicle through Okanagan Dodge. Jess Webber is amazing and we would highly recommend using Jess as your sales person. Honest, professional, and very attentive to our needs without Jess Webber is amazing and we would highly recommend using Jess as your sales person. Honest, professional, and very attentive to our needs without any pressure to sell something not fit for us. Truly and great purchasing experience. Gagon in finance and Cody another sales representative were there making the transition to our new vehicle timely and without incident and we were on our way feeling great about our purchase. Using Jess and Cody would make your buying experience with it and hopefully you would feel satisfied like we were. Note to remember for buyers, complete most of the dealings and negotiation outside of dealership on your time like we did and had everything prepared leaving a 1.5 hour purchasing and insurance completion to drive off super happy. Otherwise it could be a long day for anyone waiting for approvals etc. Like they did for us, they used their time not ours to complete most the process while we went about our day until it was time to complete the transaction. Thank you Jess and Cody, we would purchase given the need and opportunity to add another vehicle to our home fleet. All the best, The Bikows More

Very friendly and helpful staff! On time service! No hassle with getting parts! Great team! On time service! No hassle with getting parts! Great team! More