Ogilvie Subaru

I got scammed. On a recent purchase. I just got a biweekly payment thrown at me. And i asked numerous times too see the number s i was returning a lease they tried On a recent purchase. I just got a biweekly payment thrown at me. And i asked numerous times too see the number s i was returning a lease they tried too low ball me on a high interest rate , in which i have the high rating. When it was time too sign i had numerous optional add ons. Pkgs that were very expensive. I caught them on $6000 scam in which they turned it into abdiscount too cover there track. The under coating package and extended warranty package i went for. Turned out too be over $7000. The vehicle was filthy i had too clean from top too bottom next day my self. They said it was detailed. My advice too anyone buying a car there. Have the breakdown of contract prior too sighning and skip the optional add ons. Thats how these dealers make there bonus money More

Never trust Subaru Ogilvie Service, Ordered a winter tire package 15 days prior to service, on the service day i was informed, although they have written down the order and showed me, that they do not h tire package 15 days prior to service, on the service day i was informed, although they have written down the order and showed me, that they do not have the tire package because it was never in the system. They did not respected the initially quoted price and the tire package was not there that needed to be re Ordered. So my confirmation for the order 15 days ago had no value! Plus with increased price... My previous services were also not good, such as they did not delivered the vehicle at the time it was promised. Anyway, the service at this Subaru Ogilvie, Ottawa is not something I appreciate or to be happy with. More

Wanted to say thank you to Marcel for the lovely rides I received when my car was serviced. Thank you for the service department for the nice service. received when my car was serviced. Thank you for the service department for the nice service. More

I had an appointment, left my car at the dealership, Karl from service was great. I got a ride home with Marcel who is very professional and very pleasant to talk to. He picked me up later to bring me back t from service was great. I got a ride home with Marcel who is very professional and very pleasant to talk to. He picked me up later to bring me back to the dealership, he is a very good driver which I really appreciate. Thank you. More

I initially had a positive impression of this dealership after the sales manager personally committed to working with me. However, when I arrived for our scheduled appointment, he was late and ultimately ha after the sales manager personally committed to working with me. However, when I arrived for our scheduled appointment, he was late and ultimately handed me off to another salesperson. The purchase process itself was straightforward, and I was initially advised that my new WRX would arrive in approximately three months. Unfortunately, I received no updates from the dealership during that time. After the three-month mark had passed, I had to contact them myself to inquire about the status of my vehicle, only to be informed that it had been delayed and would require an additional three months to arrive. Faced with a potential six-month wait for a new vehicle, I decided to purchase elsewhere. When I notified the dealership that I wished to cancel our agreement, the experience became unnecessarily difficult, and I did not feel that my concerns were handled professionally. Based on my experience, I would not choose to do business with this dealership again. Better communication and customer service throughout the process would have made a significant difference. More

I wasnt sure about buying from a dealership as i am used to buy from individuals, but jeremy was so kind ans patient that it made my purchase smoother and easier, thanks! to buy from individuals, but jeremy was so kind ans patient that it made my purchase smoother and easier, thanks! More

Pick up car service from Marcel was fast and friendly from Marcel. Thanks for the pick up and drop off. Car service was also done quickly and well. from Marcel. Thanks for the pick up and drop off. Car service was also done quickly and well. More

I lost a car key. Ogilvie parts department claimed that a replacement blank key would cost $523 and customizing it would cost about another $200. They told me that for Ogilvie parts department claimed that a replacement blank key would cost $523 and customizing it would cost about another $200. They told me that for security, I would not be able to get the key from anywhere but a Subaru dealer. They lied. Blank keys are available for $70 from Amazon. Customizing takes 10 minutes. There are many independent locksmiths who can do this for much less than $700. I am very annoyed that Ogilvie Subaru lied to me and tried to cheat me. I am also angry that they claimed that Subaru cars have a level of security that the do not have. More

had a great experience saw the vechicle on their web site on a sunday .left a message inquiring if still available on monday the manager called me to say it was . got an appointment the next day .jeremy was on a sunday .left a message inquiring if still available on monday the manager called me to say it was . got an appointment the next day .jeremy was very helpful had a test drive bought the car .after sale service was great the car was cleaned top to bottom full tank of gas summer tires put on.took an extended warrenty offer from mohamed very happy .no pressure to buy the car and the service sold it. More