Living four hours away in Windsor, Ontario, I purchased my vehicle over the internet without seeing it first and having complete faith in the sales staff, especially Cynthia Shaw. I was greeted and picked up at the train station this morning by Cynthia, who was very friendly and courteous. When we arrived at the dealership, I was very impressed. Everything that I was promised was right there in front of me. My new 2012 Mercedes GLk350 was professionally detailed, with a full tank of gas, and immaculate. The inspection reports were also provided. It was such a pleasure to drive this car back to Windsor. Thank you Cynthia for making this a hassle free purchase.