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Oakridge Ford
London, ON
1,895 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,895 Reviews of Oakridge Ford
May 08, 2018
Spectacular service and sales I told them what I was looking for and I got exactly that! And the service was awsome, like a friend to friend deal which made the decision that much I told them what I was looking for and I got exactly that! And the service was awsome, like a friend to friend deal which made the decision that much easier? More
by Ernie
Employees Worked With
Steve Sawruk, Charles Gardiner, Krystina Chief
May 08, 2018
Reese - Fantastic, Knowledgable Rep that Understands You We were very satisfied with our dealings with Oakridge Ford, in particular thanks to our sales rep Reese. He communicated with us through the method a We were very satisfied with our dealings with Oakridge Ford, in particular thanks to our sales rep Reese. He communicated with us through the method and channel we preferred - by text and had everything ready for us when we arrived, including the cars we want to test drive pulled up front and ready to go. We were really thankful that he didn’t waste our time trying to sell us on something bigger or fancier or newer than what we were looking for. He understood our wants and needs, and got us into the right car right away! Because he was so knowledgable and pro-active, we ended up buying the car right there, on the spot because we were so happy, and appreciated his no-nonsense demeanour. Other than that, the dealership was clean, well-kept and staff were nice. We even got to enjoy a BBQ the day we came to pick up our car, which was nice! Lastly, Oakridge Ford gave us a very competitive trade in value for our previous car, that beat out other dealerships. Thanks Reese and team for the great service. More
by NewcarownerLdn
Employees Worked With
Reese Patterson
May 08, 2018
Beautiful vehicle, great service Oakridge Ford and Ted went out of their way to make sure my purchase was in top condition and ready to go for the pick up date. Ted made sure I knew h Oakridge Ford and Ted went out of their way to make sure my purchase was in top condition and ready to go for the pick up date. Ted made sure I knew how to operate all the perks to the vehicle ie sinc and such. Vehicle was detailed beautifully and I am quite happy with it! Also, saving a lot on fuel now compared to my last vehicle! More
by Andrea
Employees Worked With
Ted Cascadden
May 08, 2018
Great salesman John is an outstanding salesman He is friendly, knowledgeable and very convincing I went in for service on my previous vehicle and ended up leavin John is an outstanding salesman He is friendly, knowledgeable and very convincing I went in for service on my previous vehicle and ended up leaving with a new one ! John and all staff at Oakridge Ford was outstanding Highly recommend John to everyone More
by Paula Da Silva
Employees Worked With
John Gillan
May 05, 2018
WE VIEWED THE CAR ON WEDNESDAY AND DROVE IT AWAY ON FRIDAY WE HAD A BAD EXPERIENCE WITH ANOTHER DEALER, CAME TO OAKRIDGE, AND WERE TREATED IN A TOTALLY EFFICIENT AND COURTEOUS WAY. OUR USED CAR WAS PRESENTED WE HAD A BAD EXPERIENCE WITH ANOTHER DEALER, CAME TO OAKRIDGE, AND WERE TREATED IN A TOTALLY EFFICIENT AND COURTEOUS WAY. OUR USED CAR WAS PRESENTED IN AN IMMACULATE CONDITION. More
by Welshguy. Strathroy
Employees Worked With
John Gillan
May 05, 2018
Never again I’m absolutely disgusted with this dealership I’ve had nothing but problems with their ignorant,incompetent,misleading and clueless service department I’m absolutely disgusted with this dealership I’ve had nothing but problems with their ignorant,incompetent,misleading and clueless service department.I bought a 2017 f-150 sport paid extra for the undercoat ,well a couple days later looked under my truck just to see what they did and saw that they only sprayed 75% of the truck,when I complained about it I was told to bring it in they would fix it so I did and they didn’t do nothing ,I went back in asked why they didn’t get all the spots and why they didn’t fix the rust on my frame ,I was ignored for a few seconds while the service guy was busy texting on his phone then he said they just spray the underbody ,when I paid the $1500.00 I was told everything got sprayed ,I told the service guy that he told me to talk to someone else then he went on with his texting so I was irate and knocked somethings off his desk so he would pay attention to me , then 8-10 people came out telling me to get out then a bigger lady started pushing me and yelling at me to leave ,well then I had some choice words for them and left . Before this incident i took the truck in for a oil change when I picked it up they said something was killing my battery so they put a new battery in but didn’t bother figuring out what was killing the battery a couple weeks later the battery light was coming I called Oakridge to get it in right away and was told to call back that they couldn’t do it that day to make a appointment so I took it to Courtesy ford where they instantly fix the issue. Then I noticed my headlights where pointing to high so I took it in ,the service guy said there’s no adjustment on the newer fords that the headlights are in a fixed position from factory, I told him there’s no way and he argued with me and said there’s nothing they can do ,I went home opened the hood , saw the adjuster and fix it in 5 minutes.then my hood guard had a chunk taken out of it from a stone from the highway ,I took it to them again,I was told there’s no warranty on it so I called Courtesy Ford they said sure there is if you bought the truck with it on ,I told the guy that , he said fine go to parts and get one,,I did but I also had to put it on myself then return the old one in the box ,,Oakridge ford is a absolute disgrace and I’ll never deal with these lazy xxx morons again. what they have pulled is just outrageous especially after spending $58000 on a truck. I’ve never felt so stressed, belittled and disrespected in my entire life More
by Big D
Employees Worked With
Abe Jomaa, Mike Alguire, Terry Srigley, Jerry Meneray, Erin Hall
May 02, 2018
Tire swap I arrived for my tire exchange and service appointment a day early, but Andrew was more than accommodating for me, he texted me later to let me know a I arrived for my tire exchange and service appointment a day early, but Andrew was more than accommodating for me, he texted me later to let me know all service was completed and no issues found. Snow tires were removed and my summers were installed. Pickup of vehicle was super quick and I was off . My only concern was the tire installer did not take the time to actually clean the rims before installing. I feel it would of been a really nice jester that I sure would have appreciated. Other than that issue I will always service my vehicle with Oakridge Ford. Kathy More
by Niche
Employees Worked With
Andrew Kay, Sam Santifort
May 01, 2018
Wicked sales rep Everytime I needed Mike Tolsma he was there. Weither it was for accessories for my truck or a backer to get me looked after with the great service sta Everytime I needed Mike Tolsma he was there. Weither it was for accessories for my truck or a backer to get me looked after with the great service staff at Oakridge Ford Mike was there. Next vehicle will come from Oakridge Ford More
by ericmelo84
Employees Worked With
Michael Tolsma
May 01, 2018
Best service advisor I stopped in at Oakridge Ford today to get my oil changed on my F-150 and decided to order a trailer brake module for my truck since my wife and I wil I stopped in at Oakridge Ford today to get my oil changed on my F-150 and decided to order a trailer brake module for my truck since my wife and I will be purchasing a travel trailer in the next couple weeks. Brandon Lilley informed me it would be 3 week wait. Then he came up with an idea to see if they could squeeze me in he spoke to the service manager on my behalf and low and behold I got an appointment in a week and a half. Thanks Brandon I'm glad I made Oakridge Ford my new home. More
by ericmelo84
Employees Worked With
Brandon Lilley
April 30, 2018
Excellent Experience Words cannot express the top-notch customer service we received from Michael and the team at Oakridge Ford. The sale process was very smooth and effic Words cannot express the top-notch customer service we received from Michael and the team at Oakridge Ford. The sale process was very smooth and efficient. Our organization looks forward to a long lasting relationship with Oakridge Ford! More
by Niche
Employees Worked With
John Loughlean, Mike Alguire, Charles Gardiner, Michael Tolsma
