Oakridge Ford

A Reassuring and Positive Experience Many years ago I bought a 1993 Taurus at Oakridge Ford. I was very pleased then with the sales staff, service support, and the driving experience. I Many years ago I bought a 1993 Taurus at Oakridge Ford. I was very pleased then with the sales staff, service support, and the driving experience. I drove the Taurus for many years. Partly because of that experience, I came back to this dealership, hoping for a repeat performance. I am pleased to report that the staff at this location have maintained their level of excellence. In the spring of 2018 I had some problems with a recently purchased ("previously owned") car, and needed to trade for a new vehicle. John Gillan was extremely helpful in quickly finding a new car that fit my budget and size requirements. He understood from personal experience the problems I had with the previous car. To ensure my satisfaction with the new vehicle, he allowed me an extended test drive one afternoon, without supervision. The 2017 Ford Focus was very impressive and easily won me over. John's work with the manager produced a fair trade-in value for my old car and a very good offer price on the 2017 Focus. After my decision to purchase the vehicle, Finance expert Charles Gardiner did a great job of explaining all the warranty and protection options for the new vehicle. He produced an excellent financing offer, and explained many of the hidden costs that consumers sometimes overlook. Charles efficiently co-ordinated all the components of the sale. With John's assistance in securing documentation from my insurer and registration for the new vehicle, I took delivery as scheduled. John carefully reviewed all the operational features of the new car, and synchronized my cellphone to the vehicle's on-board system. As the son of a sales manager in the airline industry, I am always impressed by people who take the time to provide excellent customer service. John and Charles listened well to my questions and concerns; they responded frankly and thoroughly. Their guidance made it easy for me to make informed choices. The reception staff were also friendly and courteous. It is still very early in the life of my new vehicle. Time will tell if the product holds up as well as it should, and whether the service aspect will be positive. So far, the entire experience has been reassuring and positive. More

A very positive experience. I have found that I was dealt with in a courteous and positive manner. Time was spent answering my questions in detail. A very through description of I have found that I was dealt with in a courteous and positive manner. Time was spent answering my questions in detail. A very through description of the vehicle details was also positive. Time on paperwork was kept to a minimum. More

THE MAN! Reese made buying a new truck a pleasurable and easy process. Most professional salesman I have done business with. If you want to deal with the be Reese made buying a new truck a pleasurable and easy process. Most professional salesman I have done business with. If you want to deal with the best - you deal with Reese. More

Great service!! Mike was excellent, we can’t thank him enough for providing us with such a great experience in purchasing our new truck. We would highly recommend Mik Mike was excellent, we can’t thank him enough for providing us with such a great experience in purchasing our new truck. We would highly recommend Mike to anyone looking to buy any vehicle, he is very knowledgeable and helpful. We will most definitely be returning customers in the future. Thanks again Mike. More

Thanks Reese! Reese works around the clock to find what you need. He found exactly what my family needed on time and within budget. Very responsive as well - Always Reese works around the clock to find what you need. He found exactly what my family needed on time and within budget. Very responsive as well - Always quick to reply at all hours in the day. Very refreshing to deal with. Thanks again Reese! More

Fantastic Expierence Ted was excellent, very knowledgeable and just a great person to deal with. Luae was awesome he took the time to explain all my options so I was able Ted was excellent, very knowledgeable and just a great person to deal with. Luae was awesome he took the time to explain all my options so I was able to make the best decision. Overall amazing experience DeAnne Simpson More

Excellent service & friendly treatment Steve was excellent, very knowledgeable and just a great person to deal with. We were impressed with the way our purchase was handled. I can say it Steve was excellent, very knowledgeable and just a great person to deal with. We were impressed with the way our purchase was handled. I can say it was one stop service provided by Steve. Steve is experienced and pleasant salesman. He provided a full review of the Mustang and answered all our questions patiently. Steve made sure that purchase was closed at best price and delivered the car on time as promised. Already recommended to my 2 friends. More

Great to Deal With Michael was great to deal with, and went out of his way to make sure we were happy with our buying experience. We would come back again. Michael was great to deal with, and went out of his way to make sure we were happy with our buying experience. We would come back again. More

Competant and trustworthy sales person. As a new customer Steve was very helpful in presenting the information about the benefits of the dealership and taking the time to address our questi As a new customer Steve was very helpful in presenting the information about the benefits of the dealership and taking the time to address our questions about the vehicle we were interested in buying. The negotiating process was handled in a professional manner making the buying process a great experience. More

Best Deal, Best Service I just bought a new escape for my business. I went to several dealerships and Carly was the most helpful salesperson I encountered and the price was t I just bought a new escape for my business. I went to several dealerships and Carly was the most helpful salesperson I encountered and the price was the best. I was working with a tight timeline and had specific requirements and Carly was up for the challenge. It was a no-brainer to buy there and this will for sure be my first stop when we need another vehicle. Brian Budget Blinds London and Waterloo More