Oakridge Ford

Great service... as usual I brought my 2005 Crown Victoria in to have the A/C compressor replaced as recommended by service tech on a previous visit when I had a complete airli I brought my 2005 Crown Victoria in to have the A/C compressor replaced as recommended by service tech on a previous visit when I had a complete airline check. More

Great service! Had issues with my tonneau cover. Service and Parts department were excellent in getting my new cover ordered and installed in a timely manner. Shut Had issues with my tonneau cover. Service and Parts department were excellent in getting my new cover ordered and installed in a timely manner. Shuttle service was amazing and friendly! More

No hassle and great deal Buying a new vehicle can be stressful and an unappealing process but Greg Johnson made it an easy and stress free process (I would go as far as to say Buying a new vehicle can be stressful and an unappealing process but Greg Johnson made it an easy and stress free process (I would go as far as to say fun!). Great dealership, better staff and even better buying experience. Thanks again Oakridge Ford and even more thanks to Greg! More

Great Reese did an awesome job and I would buy a car from him anywhere that he worked. The dealership is clean and everyone working there is friendly Reese did an awesome job and I would buy a car from him anywhere that he worked. The dealership is clean and everyone working there is friendly More

Top notch customer service Very friendly, very honest, very accommodating, and very knowledgeable! I purchased a 2018 Ford F150 crewcab 4X4 from Reese and could not be happier w Very friendly, very honest, very accommodating, and very knowledgeable! I purchased a 2018 Ford F150 crewcab 4X4 from Reese and could not be happier with the truck. Fantastic experience all around. Even called a few days later to see how everything was! More

Overall Experience Our sales person, Mike, was very knowledgeable and professional. He definitely knew all the features of the Ford Edge and was happy to share this with Our sales person, Mike, was very knowledgeable and professional. He definitely knew all the features of the Ford Edge and was happy to share this with us, both when we did a test drive and when we picked up our vehicle. In regards to the dealership, I did, however, have several concerns when making our purchase. The first was the fact we were asked for our drivers licences as soon as we were introduced to the sales person, BEFORE even knowing whether or not we would be test driving a vehicle. Also I noted that our licences were photocopied right at the time of introduction, which I understand is NOT legal. Secondly, was the fact that we were not able to take the vehicle out for a test drive on our own without the sales person. I understand the concerns the dealership may have, however, when it came to two individuals who are in their late fifties and mid sixties, I KNOW you would not have an issue with us returning your used vehicle. When we purchased a vehicle a year ago from another Ford Dealership, we actually brought the vehicle home, based on their suggestion, tried it out for several hours and they even offered the vehicle to us to try out for an entire weekend. And the last concern I had, which really UPSET me the most, was the fact I was told BEFORE I could even put in an offer on a vehicle, I had to give the sales person my credit card, which he took with him, out of my sight, when presenting my offer to his manager, TO SHOW THAT I WAS SERIOUS about my offer. My credit card was NOT brought back, when a counter offer was presented back to me. Yes I was very upset about the credit card - more so than anything else. I felt like I was being judged - based on a number of factors. We ended up walking out over less than a $500 price difference, which the dealership would not bend on. As for the sales person, Mike, I believe that he was simply following the guidelines the dealership has laid out for him to follow, and simply wanted to please his boss. But overall I would not say that my experience at your dealership was excellent. I truly felt like I was looked down on, and treated like a second class customer. Again not by Mike, but because the guidelines Oakridge Ford has their sales people following. My only suggestion to Oakridge Ford is "DO NOT JUDGE A BOOK BY IT'S COVER" - you never know who you are dealing with!! More

Service and recall Had my service and seatbelt recall done on the same day was in and out in 2 1/2 hrs. Excellent service as always. Glad I chose Oakridge ford for my f1 Had my service and seatbelt recall done on the same day was in and out in 2 1/2 hrs. Excellent service as always. Glad I chose Oakridge ford for my f150 More

This is my second Ford Fusion purchased from Oakridge. I went back to Oakridge Ford to purchase another new Fusion because of the excellent service I received with my first one. My salesperson Carly was g I went back to Oakridge Ford to purchase another new Fusion because of the excellent service I received with my first one. My salesperson Carly was great and spent the time needed to explain about the different models, working with me to make sure that I was happy with my purchase. She even changed the order for me when I changed my mind about the colour. I look forward to dealing with Oakridge for years to come. More

very professional Brandi was awesome. She is very prefesional and very helpful. She was the very first sales person who actually thought on my behalf. She also break do Brandi was awesome. She is very prefesional and very helpful. She was the very first sales person who actually thought on my behalf. She also break down the contract to make it easier for me to understand More

Servicel, Very friendly, worked hard to get a good deal for me, good attitude, would recommend him to anyone looking for a good car representative, good servic Very friendly, worked hard to get a good deal for me, good attitude, would recommend him to anyone looking for a good car representative, good service More