Oakridge Ford

hung out to dry I originally wrote a positive review with regards to my 2011 Escape. Over the last few weeks I've asked for help from Jesse Bruder(finance manager) an I originally wrote a positive review with regards to my 2011 Escape. Over the last few weeks I've asked for help from Jesse Bruder(finance manager) and he has basically threw me under the bus. I made it quite clear before signing the finance documents that my bi weekly payments were not affordable for me. He promised me that my payments could be lowered. After weeks of phone calls to Scotiabank then to Jesse Bruder and so on..........as the customer in this situation should I have to put up with this treatment? I don't believe so. Jesse has basically made it very difficult for me to drive this vehicle and create financial concern. I would not recommend this dealership to anyone. Go to any other Ford dealership in London. Dan Hill More

Exceptional service, exceptional price. No hassle. Ralph was courteous and very comfortable to work with, no pressure and very knowledgeable. Overall the entire dealership went above and beyond to meet Ralph was courteous and very comfortable to work with, no pressure and very knowledgeable. Overall the entire dealership went above and beyond to meet my expectations and timelines. Would highly recommend. More

An excellent experience. We had an excellent experience. Ralph Graves did not just seem to be genuinely concerned for us during our purchase and lease, he WAS genuinely conc We had an excellent experience. Ralph Graves did not just seem to be genuinely concerned for us during our purchase and lease, he WAS genuinely concerned. Our excellent experience was had by us with Oakridge Ford from the time we entered to start the process to the completion of our purchase and lease. Some body work was done to the purchased vehicle and it looks brand new, well done to the body shop. I only gave 4 stars for the price because you always want a better price but we were satisfied that the price we paid and the lease amount were fair. Thank you Ralph for being genuine in your concern for us during this process. Your product knowledge was impressive and all the extras that you did are greatly appreciated Henry & Cristine Littleton More

Excellent from start to finish! My wife and I were both in need of newer vehicles so we decided to stop in at Oakridge Ford to see some pricing options. We were met by a very courte My wife and I were both in need of newer vehicles so we decided to stop in at Oakridge Ford to see some pricing options. We were met by a very courteous gentleman named Ralph Graves. He listened to our needs and offered options based on these needs, This saved a lot of time and energy and allowed us to make our choices and were very pleased with our financing options. Both Nathan Jenner and Ralph Graves made our experience enjoyable and painless. We both highly recommend Oakridge Ford and especially Ralph and Nathan! Jeff Donkervoort More

Murray Steve was outstanding, friendly and knowledgeable even followed up to make sure all I was satisfied. He gave me a great deal on a new F150. He's the m Steve was outstanding, friendly and knowledgeable even followed up to make sure all I was satisfied. He gave me a great deal on a new F150. He's the man to see when buying your next car or truck. More

Great service and overall experience! I was very impressed with the customer service and the whole experience with buying my truck from Oakridge Ford. From the moment you walk in the door, I was very impressed with the customer service and the whole experience with buying my truck from Oakridge Ford. From the moment you walk in the door, you feel very welcome and comfortable. Great sales experience with Breandan! Very knowledgeable and friendly. The whole process from start to finish was excellent! Everyone was great - sales associate, sales manager and the finance manager as well. Would definitely recommend! More

Exceptional Service! My Wife and I have a young growing family and due to our personal finances, we had to trade in our leased F150. We needed something a bit more econom My Wife and I have a young growing family and due to our personal finances, we had to trade in our leased F150. We needed something a bit more economical, but still met our family's needs. So we went to Oakridge Ford and this is where we met Ralph Graves! Ralph listened to our needs and he worked with us closely to help us find a brand new 2014 Escape! He was very patient as we asked a million questions, and test drove a whole bunch of different vehicles. He was never pushy and he seemed to really care about helping us. Both my Wife and I enjoyed our experience at Oakridge Ford and we'll be back for future purchases. If anyone is looking for a new or used vehicle, go to Oakridge Ford and ask for RALPH GRAVES! He's the best saleman I've ever had the pleasure of dealing with. Thanks for all of your help. =) More

excellent experience I was looking for a second family vehicle and decided to go NEW. from the first time i walked into oakridge ford, the staff was friendly, courteous a I was looking for a second family vehicle and decided to go NEW. from the first time i walked into oakridge ford, the staff was friendly, courteous and provided a smooth transition into a new vehicle! Thanks again Steve! More

Great customer service during our recent car purchase My wife and I were highly impressed with the excellent customer service we received recently when shopping for a new vehicle. Ralph was friendly, ver My wife and I were highly impressed with the excellent customer service we received recently when shopping for a new vehicle. Ralph was friendly, very knowledgeable, and enthusiastically demonstrated the various features of the Escape that we were looking at. We left very impressed after our test drive, and after a 2nd test drive and meeting, decided to purchase the vehicle. During the purchasing phase, he spent a lot of time with us- explaining things, discussing the pros and cons of the various financing options, helping with our trade in, etc. He even came in on his day off to go through our car delivery with us! Thanks, Ralph! More

BEST CAR BUYING EXPERIENCE WE'VE EVER HAD We walked into Oakridge Ford with our two kids and nephew met with Mike and Steve and looked over a "14 Explorer chosen based on our needs. Steve spen We walked into Oakridge Ford with our two kids and nephew met with Mike and Steve and looked over a "14 Explorer chosen based on our needs. Steve spent a great deal of time with me going over the vehicle, no question went unanswered but being such a big purchase i just wasn't ready to pull the trigger, Mike allowed for me to take the brand new explorer home to really check it out, Steve helped me switch over the 3 car seats and we left the no pressure dealership with the 2014 Explorer. -Mike and Steve wanted to make sure i was happy and got what i wanted NOT just what i needed ~ Upon returning the Explorer my indecisive nature wanted more reassurance, its a lot more truck than the 2012 Escape i pulled into Oakridge with. Steve didn't mind and went over the comparable vehicles with me and we went for another test drive, we spent several hours together the first visit and he didn't miss a beat when i asked for more of his time. He didn't pressure, he didn't rush me, he was just listening to what i was saying and gave me the time and the information to make my own decision, Steve was so thorough and patient with me I became confident in the Explorer being the right truck for me and turned from indecisive to excited and anxious! He was so thorough i ran out of questions. They are amazing and the service was 2nd to none my husband or I have ever had. More