Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Oakridge Ford
London, ON
1,890 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,890 Reviews of Oakridge Ford
January 02, 2015
Oil Change Nightmare My experience has been extremely disappointing. Oil change in August has been a huge headache! Upon return the brake light was on and said service bra My experience has been extremely disappointing. Oil change in August has been a huge headache! Upon return the brake light was on and said service brake fluid immediately - to rattles in headliner, wipers not working. After numerous visits I was told the headliner was broken during a previous repair which not a soul informed me of. Told in October the headliner -after me calling numerous times (with no return phone calls) "in transit." My husband just called Mr. Rothbauer and was told the part can not be ordered- unless Ford makes a headliner.....Again thanks for not calling me in the last two months to let me know that. Terrible communication plus terrible service. Every time I brought up issues a service person tried to tell me a lame excuse until they checked it out for themselves. Thanks for selling me a lemon. Also we were to be reimbursed for a tow by Mr. McHaffie and again haven't heard a word. More
by Belinda
Employees Worked With
John Loughlean, Mike Alguire, Dennis Dabous
January 01, 2015
Effortless and painless...Top notch service! Thank you very much Oakridge Ford for putting me into my dream SUV!!! As soon as I walked in the door, Oakridge For made it their first priority in ge Thank you very much Oakridge Ford for putting me into my dream SUV!!! As soon as I walked in the door, Oakridge For made it their first priority in getting me into the vehicle I wanted! More
by Andrew Evans
Employees Worked With
Ted Cascadden
December 29, 2014
Keys were stolen, needed replaced ASAP Unfortunately my only set of keys were stolen, I needed to get new ones made ASAP. Ralph and the team at Oakridge Ford were extremely courteous and pr Unfortunately my only set of keys were stolen, I needed to get new ones made ASAP. Ralph and the team at Oakridge Ford were extremely courteous and professional in helping with my issue. Had the keys the next day before the Christmas holidays. Major thanks! More
by jlinker6
December 28, 2014
Exceeded expectations I needed a deal put together quickly after an accident, David was very responsive, extremely friendly and knowledge. When picking up my new vehicle he I needed a deal put together quickly after an accident, David was very responsive, extremely friendly and knowledge. When picking up my new vehicle he took the time to review all the features of my vehicle, even set up my phone Leasing arrangements were handled by Jesse Bruder who was very knowledgable as well, took the time to explain everything I needed to know. Thank you both for making this transaction painless. All of your help was very much appreciated More
by Wilksy
December 26, 2014
Fusion Fantastic! My wife and I were looking for a Fusion to replace another vehicle, and Ralph found us a great car with a great deal to match. He made us very comfort My wife and I were looking for a Fusion to replace another vehicle, and Ralph found us a great car with a great deal to match. He made us very comfortable with such an important decision. Thanks Ralph! More
by JohnW
December 25, 2014
You are where you should be. Both Ralph and Jesse exceeded expectations with regard to my purchase. They were friendly, professional, and answered all my questions. These are ex Both Ralph and Jesse exceeded expectations with regard to my purchase. They were friendly, professional, and answered all my questions. These are experts in their field who give all that they should and more than they need to. You will not be disappointed. A grateful customer. More
by Escape
December 25, 2014
Great people I bought a new F150 from Steve. He made the complete process easy and enjoyable. Ever question got answered, he got me using the Sync technology. I bought a new F150 from Steve. He made the complete process easy and enjoyable. Ever question got answered, he got me using the Sync technology. More
by symes216
Employees Worked With
Steve Sawruk
December 22, 2014
Wouldn't ask for more Everyone was helpful the minute i walked in and were doing their best to let me walkout satisfied. Bought my first ford and will probably buy my next Everyone was helpful the minute i walked in and were doing their best to let me walkout satisfied. Bought my first ford and will probably buy my next car from their as well. More
by Obi
Employees Worked With
Mike Donaldson
December 22, 2014
Professional service and friendly help! Bought my FX4 F150 at Oakridge and very happy with purchase of my new truck! My purchase would not have unfolded if it werent for Tony who guided me Bought my FX4 F150 at Oakridge and very happy with purchase of my new truck! My purchase would not have unfolded if it werent for Tony who guided me with excellent information on my new truck and made me feel comfortable with my purchase. Will definitely recommend Oakridge ford to family and friends. More
by Ivo
December 20, 2014
Customer satisfaction at its best :) A great dealer to purchase a vehicle new or used and the service department goes out of their way to solve your concerns. Its a little confusing at th A great dealer to purchase a vehicle new or used and the service department goes out of their way to solve your concerns. Its a little confusing at the moment with a major renovation but everyone is more than willing to go out of their way to make you feel like a valued customer. More
by dbell
Employees Worked With
Abe Jomaa, Mike Alguire, Terry Srigley, Steve Sawruk, Luae Al-Shabbak
