Oakridge Ford

Met expectations I have been a customer at Oakridge Ford since 1977 and purchasing an Explorer through John was a pleasure. Every detail was addressed and once again I have been a customer at Oakridge Ford since 1977 and purchasing an Explorer through John was a pleasure. Every detail was addressed and once again a professional approach and that is the reason why I return to this dealership. More

Family Going Exploring only to find a hassle We had a fabulous experience working with Reese to purchase our new Ford Explorer! Reese went above and beyond anything we've ever experienced. From We had a fabulous experience working with Reese to purchase our new Ford Explorer! Reese went above and beyond anything we've ever experienced. From a thorough test drive to the full gamut of the purchase, financing and wonders of our great new vehicle! Reese even followed up numerous times prior to completion of the sale but afterwards, getting any sort of service was next to impossible. We brought our vehicle in for servicing and had purchased an extended warranty. When we went to use the warranty, the service guy told us numerous times we didn't have a warranty. Told him he should talk to Reese because he sold us the vehicle; promptly told us Reese had nothing to do with this. Finally found that we did have the warranty. Long story short, didn't want to put the work into doing the paperwork for the claim for 2 tire repairs and had us pay for the repair. Reese asked us to submit our experience for management to review. One month later, still no response. That's the kind of customer service you can expect. We love Ford vehicles but we do not love the experience at this dealership. More

Great Informaiton Quick and Easy Reese has made our overall experience with our new purchase quick and easy. We knew what we wanted and Reese was able to make this happen within days Reese has made our overall experience with our new purchase quick and easy. We knew what we wanted and Reese was able to make this happen within days which shows his excellent customer service skills and reliability. Reese is very dedicated to his clients which is greatly appreciated. More

Great experience with John Gillan at Oakridge Ford Big thanks to John Gillan from Oakridge Ford who made my recent new lease experience SO SIMPLE and easy. From start to finish the process was efficien Big thanks to John Gillan from Oakridge Ford who made my recent new lease experience SO SIMPLE and easy. From start to finish the process was efficient, quick and professional. There was zero sales pressure whatsoever. My expectations were exceeded. I love my new Ford Explorer. I will definitely be back for my next car!! More

Reese is the best hands down! Thank you Reese for all your help! You have made us really feel like part of the Ford family keep doing what your doing! I'm sure we will be doing bus Thank you Reese for all your help! You have made us really feel like part of the Ford family keep doing what your doing! I'm sure we will be doing business again real soon:) Ghani family More

Great experience! Reese brought it to my attention that I could purchase a brand new F-150 for the same price as my old truck. He walked me through the vehicle and the Reese brought it to my attention that I could purchase a brand new F-150 for the same price as my old truck. He walked me through the vehicle and the financing making the process enjoyable. More

Completely satisfied! John Gillan was my advisor, salesman, and friend. He gave me all the information I needed to make this huge decision. He gave me the confidence to mak John Gillan was my advisor, salesman, and friend. He gave me all the information I needed to make this huge decision. He gave me the confidence to make this decision and even some personal experience on why I might like this choice of vehicle. I accepted his advice and I'm thrilled that I did. Everything he said I would love about this vehicle has rung true. Couldn't be happier with his service and my choice. Thank you John! More

Incredible Experience. Our experience with Reese and Oakridge Ford was incredible from start to finish. Reese took the time to get to know us and assist us with our new Our experience with Reese and Oakridge Ford was incredible from start to finish. Reese took the time to get to know us and assist us with our new purchase without making us feel pressured or obligated in any way. His appearance and manner was very professional while providing us top notch service, and his knowledge of Ford products was extremely impressive. We could not be happier with our truck or the customer service provided by Reese. We would not recommend working with anyone else, and will certainly be returning for any future purchases. More

Makes Things Jappen Reese pulled out all the stops to make my purchase quick, easy and convenient. He and the team delivered on all promises, and went well above and bey Reese pulled out all the stops to make my purchase quick, easy and convenient. He and the team delivered on all promises, and went well above and beyond to ensure my family had our new Explorer with a fairly aggressive timeline. The car is amazing, the experience was enjoyable and I will be back! More

Satisfaction Excellent service, knowledgeable, not pushy for sales. Friendly staff. Explained the functions of the new vehicle & synced our phones. Would recomm Excellent service, knowledgeable, not pushy for sales. Friendly staff. Explained the functions of the new vehicle & synced our phones. Would recommend Oakridge Ford & Kelly Karl-Begg as salesperson. More