Oakridge Ford

horrible. way too many mistakes. all lies first mistake on the bill of sale payments were to start on july 5th, instead ford credit has payments set up to start on june 30th. I was told by the first mistake on the bill of sale payments were to start on july 5th, instead ford credit has payments set up to start on june 30th. I was told by the manager that they can't change the start date of the payments. I had to call ford credit myself today to get the payment schedule to match the bill of sale. BIG LIE BY THE MANAGER. also, there was a delay in me receiving my ownership because of a mistake made by Vera. furthermore, a week after I was contacted by Vera telling me that she had forgot to refund me my $500 deposit. because of all these mistakes, I will not be buying my next vehicle at oakridge ford and will not recommend anyone else to purchase a vehicle here. I was offered a free full detailing package to try and gain my business back. but, today I found out about another lie. I asked Vera about the $1000 discount that costco members get when purchasing a new vehicle and she told me that the discount ended 2 months ago. well, funny thing is I heard a radio ad today saying that costco members get a $1000 discount on the purchase of a new ford vehicle. unreal. when will the lies stop. they can keep their detailing package. BUYER BEWARE! well, I believe oakridge ford really doesn't care about their customers, cause when I talked to Mike Alguire and told him that I didn't think that his idea of a detailing package was acceptable and gave him my idea of what was he told me he could not give me what I wanted. now, its time to let ford canada know that Mike Alguire at oakridge ford did not resolve my concerns. CUSTOMER SATISFACTION IS NOT A TOP PRIORITY AT OAKRIDGE FORD! Hi Vera, one quick question, just wondering why you have the lowest overall rating of all the sales reps? Thanks. Also noticed that Mike Alguire has the lowest overall rating for sales managers. Interesting. The ratings reflect that both of you don't care about customer satisfaction. More

What an amazing experience! I was so glad to get Reese for my new purchase of my 2017 Ford Focus. He was an absolute pleasure to work with throughout my journey. He got me in the I was so glad to get Reese for my new purchase of my 2017 Ford Focus. He was an absolute pleasure to work with throughout my journey. He got me in the payments I needed and also got me into the car I wanted. He truely deserves his 5-star rating! More

Outstanding Customer Service Can't say enough about the fantastic customer service we received from Steve Sawruk and Charles Gardiner....very knowledgeable and took the time to wa Can't say enough about the fantastic customer service we received from Steve Sawruk and Charles Gardiner....very knowledgeable and took the time to walk us through all our questions. Definitely will be back to deal with them again! More

"Vote for Brian Hare" Brian was absolutely fantastic! He was so prompt with responding to our inquiries about the Mustang, very knowledgeable and so accommodating. His cu Brian was absolutely fantastic! He was so prompt with responding to our inquiries about the Mustang, very knowledgeable and so accommodating. His customer service was beyond our expectations and the team at Oakridge Ford was equally great. Thank you Brian! We'll see you in 2 years when it's time for an upgrade!!! More

Reese for prime minister Reese is amazing, very flexible and articulates the details clearly. Also very knowledgeable about every car type. Can't wait to work with him again. Reese is amazing, very flexible and articulates the details clearly. Also very knowledgeable about every car type. Can't wait to work with him again. More

Reese Patterson Customer service exceptional. Knowledgeable, friendly and treated me with respect. I would recommend Reese to my friends when they are looking to purc Customer service exceptional. Knowledgeable, friendly and treated me with respect. I would recommend Reese to my friends when they are looking to purchase a new Ford. Overall a great experience. More

First time getting a new truck Me and my husband went in to see about taking over a friends lease . We ended up getting a brand new truck and i absolutely love it !! It was win win Me and my husband went in to see about taking over a friends lease . We ended up getting a brand new truck and i absolutely love it !! It was win win for all of us and i could not be happier . I will defiantly recommend everyone to go to oakridge ford!! More

Great salesman got me in the truck I wanted Albany was a great saleman that listened to everything I wanted and made sure that I got it. He really went out of His way to make sure that I got a Albany was a great saleman that listened to everything I wanted and made sure that I got it. He really went out of His way to make sure that I got a great deal on the truck with all the options I wanted in it. He was a pleasant person to work with and made me feel like he was working for me not just trying to make a sale. More

Great enjoyable experience I really enjoyed my experience with alban he was knowledgeable kind and really took the effort to get to know me and found the right truck for me defi I really enjoyed my experience with alban he was knowledgeable kind and really took the effort to get to know me and found the right truck for me defiantly recommend him More

John Gillan Sales Rep at Oakridge Ford in London, On I recently purchased a 2017 Titanium Edge from Oakridge Ford. My Sale's person John Gillan was a great help in locating the exact Edge with all the I recently purchased a 2017 Titanium Edge from Oakridge Ford. My Sale's person John Gillan was a great help in locating the exact Edge with all the options and colour that I wanted. Once received, John took the time to go through and explain all the new features on this new Edge. He did not rush me when I asked questions, he was very patient and helpful. I love my new Edge. Thank you John. I will certainly purchase my next vehicle from you. More