Oak-land Ford Lincoln Sales Ltd

Very good , friendly , well organized , excellent location, prices are little to hi, workmanship is ok location, prices are little to hi, workmanship is ok More

If there was an option for 0 stars, I’d opt for that rating. Zero customer service, no sense of ownership, pretentiousness staff, etc. had transmission issues throughout the lifetime of my truck (2019). rating. Zero customer service, no sense of ownership, pretentiousness staff, etc. had transmission issues throughout the lifetime of my truck (2019). Had the vehicle in multiple times with different responses “this is how the transmission shifts”, “we updated the software”. Finally after the third time bringing it in for the same issue, they threaten me with “if we don’t find anything wrong, we will have to charge you a service fee”… 4-5 times after having it in, they finally do transmission work which contradicts all of their past excuses. Now that the truck is 2000km outside of the warranty period and still having the same issue, they refuse to fix it without payment, and their solution is to update software again. Why am I responsible to pay for something they haven’t resolved during the warranty period? I’ve had multiple licensed mechanics within my family drive the truck and tell me it’s nothing to do with upgrading software…I have a feeling this transmission was a lemon from the start. I have zero faith in Ford, this dealership and their product. “Best truck of the year”, sure if your dealer does their due diligence. I loved this truck, but refuse to pay out of pocket for an unresolved issue. I’d rather lose thousands trading it in for another brand than be subjected to this treatment. More

Excellent dealership , courteous staff and helpful. Their service is top notch and I find them very trustworthy Their service is top notch and I find them very trustworthy More

I am always pleased with my service @ Oakland ford and I am especially grateful for my WONDERFUL service advisor Ashley Lioniello. She takes care of me everytime. Kendra Northrup am especially grateful for my WONDERFUL service advisor Ashley Lioniello. She takes care of me everytime. Kendra Northrup More

Mike is a great service rep he is very helpful and knowledgeable. Great service today knowledgeable. Great service today More

Great service , friendly staff, very accommodating , great communication when explaining what needs to be done great communication when explaining what needs to be done More

Fantastic service today for my vehicle. Worked with Stephanie from Lincoln and everything went very smooth and things could not have gone better Worked with Stephanie from Lincoln and everything went very smooth and things could not have gone better More

Michelle was great to communicate with and was honest about the time the car would be ready about the time the car would be ready More

Service department is super friendly, they listen to your vehicle problems and try to resolve it. Staff are friendly, knowledgeable and customer service is top notch. I'd like to see courtesy shuttle service vehicle problems and try to resolve it. Staff are friendly, knowledgeable and customer service is top notch. I'd like to see courtesy shuttle service back as it was shut down due to pandemic, because it makes making arrangements to get back home or work a bit inconvenient, however they do offer Uber services for you upto certain distance if needed. Always a pleasure dealing with my vehicle service advisor Michele there. More

After 12 years experience with Oakland Ford I can state that they are excellent company with staff dedicated to providing the best possible service. I appreciate their professionalism. that they are excellent company with staff dedicated to providing the best possible service. I appreciate their professionalism. More