I brought a difficult Sprinter problem to O'Regan's because I had done my own full service on my Sprinter chassis motorhome. I had unknowingly used a transmission fluid that would not work in this transmission. Thomas Stenason worked diligently in every aspect of the repair - diagnosis, repair, road-test and follow-up. I was sent on my way home to Ontario with a perfectly functioning motorhome. Britanny as Sprinter Service Adviser was courteous, professional, helpful and friendly. The Service Manager Bruce Gilmour treated us as family even though he had never met us before. The service, personal interaction, and repair process could not have gone any more smoothly than the staff at O'Regan's made happen. Highly recommended.