The ordeal and experience that we went through with this dealership is beyond explanation. I will rate the experience at this dealership at way beyond zero.
The sales tactics are questionable so do your due diligence before signing anything with this dealership and take everything in writing as Sales Manager can override anything promised by the sales person.
Our instance is June 1st evening:
We enquired about a car and since it had an accident, we said NO as we wanted a clean car. They contacted again by offering lowest possible price on different better car and rushed us to come right away. We liked the car and agreed to buy the car and put $1000 deposit. 10 mins later, we were told that the same car was sold to someone else on the phone. We questioned why we were asked to put the deposit and heard nice fairy tales.
Suggested that we should buy new or more expensive car as an alternative.
Escalation to Sales Manager, General Manager resulted in nothing. Made fool of myself in front of my family just because some dealerships knows that in pandemic, consumers has no choice. Do yourself some favor and check all the reviews 1 star reviews before buying.
Lessons learnt, Wastage of time and resources. That's even before I have bought anything. Imagine the ride after sales.
// And it didn't stop here, looks like the same car on which they took the deposit for $38k was listed next day on their website for $48k. The salesperson confirmed thats its exact same car with same stock number and mentioned that price is now 48k. So either the price was jacked up due to bunch of interest from others or it was a typo in initial price, for which the sales manager, general manager and everyone preferred to lie instead of acknowledging the mistake.
Will post the receipt of my deposit if someone claims that they are not able to find me in the system.