Northway Ford Lincoln

A seamless, painless car-buying experience I found a vehicle on Autotrader.ca and sent in an expression of interest. Within 1 hour I received an email from Casey O'Neill and we made an appointm I found a vehicle on Autotrader.ca and sent in an expression of interest. Within 1 hour I received an email from Casey O'Neill and we made an appointment for a test drive. Casey was fantastic, very relaxed and cordial and we were able to strike a deal. Louis took care of the paper-work and Jaclyn did the rest. A very pleasant car-buying experience. More

Great experience Stacey Cooke is always ready to put a deal together and take care of any questions or concerns. We have been dealing with Stacey for many years and re Stacey Cooke is always ready to put a deal together and take care of any questions or concerns. We have been dealing with Stacey for many years and recommend him highly! More

Incredible customer service! When I went in to Ford to try to find a new (for me) vehicle, I was blown away by the incredible customer service that was shown to me. As soon as I w When I went in to Ford to try to find a new (for me) vehicle, I was blown away by the incredible customer service that was shown to me. As soon as I walked in, Casey greeted me and knew exactly what I was looking for and took it for a test drive with me; he was willing to sit in the back seat so that the person that went with me was able to join in the test drive, and when he didn't want to go for the test drive, Casey got to sit in the big boy seat! Casey was very knowledgeable about the vehicle that I was looking to purchase, and was able to answer any and all questions I had. When I had to go in to the office to sign paperwork Casey offered me a beverage every time, and was so excited when I finally accepted one. Dealing with the financial aspect was a little tricky for me. I knew that I needed to finance the vehicle and I was apprehensive about that, but as soon as I met Jaclyn all my apprehension was gone! Jaclyn went absolutely above and beyond to get me the financing I needed to get my car and I appreciate it more than she knows. Jaclyn was very quick to get back to me when I called with a question or concern, which was quite often. I was especially impressed when she remembered things that I mentioned and would ask me how they turned out. It made me feel like she really paid attention to me, even when I didn't realise that I told her. Overall, I would recommend Northway Ford to every person that is looking at purchasing a vehicle, whether new or used. The customer service is excellent, the environment is clean and welcoming, and the team works so well together to get you the vehicle you want. I love my Ford Fusion! More

incredible service from start to finish! I had the best experience with northway ford. Casey greeted me right away and we went out for a test drive, the whole time he was very knowledgeable o I had the best experience with northway ford. Casey greeted me right away and we went out for a test drive, the whole time he was very knowledgeable on the vehicle. The next day I came back and took another look at the vehicle, I was sold on it. Mike and Casey explained everything I needed to know very well since it was my first time purchasing a new vehicle, mike kept me informed and called me whenever new information came about and to help me along the way. I would recommend northway ford to anyone looking for a new or used vehicle. I had nothing but incredible service from start to finish and I greatly appreciated the service I received!! More

Excellent Dealership to work with always courteous and nice. I have leased from this dealership for a number of years. I use to lease different brand vehicle but have changed my mind and i must say i Love my FOR I have leased from this dealership for a number of years. I use to lease different brand vehicle but have changed my mind and i must say i Love my FORD!!! I have always enjoyed dealing with Northway Ford from selecting a vehicle, negotiating the deal to signing the papers. This company has always been professional and have always treated me decent. Stacey always makes me feel that he is looking out for my better interest at the end of the day, and I think that is what all us customers are looking for. Experiences I have had with other dealerships and sales people is that they are only looking for their better interest and bottom line, not concerned with my interests! I like the fact that Stacey engages himself with knowing what I want and he has always gone above and beyond to ensure i am satisfied... I have actually sent customers his way because i am confident he will look after them. After hearing from the people I have sent they are extremely happy as well and thank me for sending them Stacey. More

mkx purchase very comfortable experience with the sales people and willing to help in anyway the they could. Very personable and easy to talk to. I would return to very comfortable experience with the sales people and willing to help in anyway the they could. Very personable and easy to talk to. I would return to this dealer to purchase again More

New Vehicle Purchase Stacey was very helpful. He explained everything about the trucks features, helping us to chose what would be most suitable for us. Would recommend S Stacey was very helpful. He explained everything about the trucks features, helping us to chose what would be most suitable for us. Would recommend Stacey and the dealship! More

Top notch customer service I replied to an ad in Auto trader at Northway Ford. They were fast and efficient in responding to my email. John had called me within 30 minutes and w I replied to an ad in Auto trader at Northway Ford. They were fast and efficient in responding to my email. John had called me within 30 minutes and was a pleasure to deal with all the way. They were very generous with my trade-in and got me the vehicle I wanted. Northway Ford is one of the best dealerships that I have ever dealt with. If I live in Ontario and need another vehicle I would travel the distance just to do business with them. You will not be disappointed buying here! More

Excellent customer service Within moments of arriving I was greeted by a friendly salesman named Casey, I gave him a brief description of what I was looking for and a budget I w Within moments of arriving I was greeted by a friendly salesman named Casey, I gave him a brief description of what I was looking for and a budget I wanted to stay in and within moments I was sitting in my new car. Thank you so much for all your knowledge and making the whole process quick and enjoyable. The finance department was great also, always keeping me up to date on everything and finding me the best rate possible. Thank you so much Casey and Jaclyn! You were both a pleasure to work with. More

My Ford Explorer My sales representative was extremely helpful and knowledgeable. This was the second time I had got a Ford from this dealership and sales representati My sales representative was extremely helpful and knowledgeable. This was the second time I had got a Ford from this dealership and sales representative. All in all, it has been a very positive buying experience. More