
Northway Ford Lincoln
Brantford, ON
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1,585 Reviews of Northway Ford Lincoln
I was 100% satisfied with my experience I must say Mack must wake up, and eat a bowl of excellence every morning. I'm talking top of the line customer service, best prices in town, and grade I must say Mack must wake up, and eat a bowl of excellence every morning. I'm talking top of the line customer service, best prices in town, and grade A quality products. The friendliness is out of this world, you might even mistaken him as family, and take him home. More
Unparalleled Customer Service Our salesperson, Riley Hadall made all the difference. He promised us on our first visit that he would do his very best to get us the best possible of Our salesperson, Riley Hadall made all the difference. He promised us on our first visit that he would do his very best to get us the best possible offer for our personal needs, and he delivered. We live in Toronto, and we were visiting family in Brantford when we decided to visit Northway Ford Lincoln to gather information as we decide on a new vehicle. Riley greeted us with a friendly handshake and smile in the parking lot, and helped direct us to the type of vehicles we would like and need the most. We decided the 2018 Ford Escape was the vehicle we were most interested in, and he moved forward with his wealth of information about the Escape. Riley was very knowledgeable, he answered all of our questions, and he was simply so likable, we were tempted to purchase on the spot. We took the information he provided back to our home Ford dealerships in Toronto/GTA, and although they too were able to make incredible offers, none of the sales people we dealt with had the charisma, patience and honesty of Riley. We took our best offer from the Toronto dealership to Riley (on a vehicle that had one upgrade of sensory detection more than the Escape at Northway), and he and his manager, Mike Pizzuti matched it (minus the amount for the sensory detection upgrade). Not only was it the best offer for what we were looking for, but it was also with the right salesperson. I should also note, Riley made several calls for us while he was off duty, which also demonstrated his selfless desire to provide the absolute best customer experience in addition to an admirable and dedicated work ethic. Overall, we are so very pleased with the high-caliber customer service, and the beautiful new Escape we drove off the lot. Thank you Riley, Mike and the rest of the team at Northway Ford Lincoln. We would be happy to recommend Northway Ford Lincoln to everyone and anyone in our networks. It was more than worth the drive from Toronto. More
Great customer service Mackenzie and the people at ford did it again, 100% satisfied with my focus ST. Gave me a great deal and they’re great people to work with! Found out Mackenzie and the people at ford did it again, 100% satisfied with my focus ST. Gave me a great deal and they’re great people to work with! Found out something that would work for me and found it ASAP not a single complaint! More
Excellent Customer Service when i walked into Northway Ford last Sunday, I met Aranjot, what a great experience. All questions were answered accurately. Best Deal and best de when i walked into Northway Ford last Sunday, I met Aranjot, what a great experience. All questions were answered accurately. Best Deal and best dealer experience so far. Thanks again Aranjot. More
Excellent customer service I was appreciative of Seans patience and he listened to what i wanted and didn't waste my wifes and my time, he explained all options available .i als I was appreciative of Seans patience and he listened to what i wanted and didn't waste my wifes and my time, he explained all options available .i also apreciated Bernard Ho's pateince when explaning all our finance options and warrantys avalible More
Extremely smart and fluent with the complete ford vehicle family. Any questions were answered promptly and accurately. Made me feel important and like my concerns ma and fluent with the complete ford vehicle family. Any questions were answered promptly and accurately. Made me feel important and like my concerns mattered. More
Professional I have told others of Stacey's efforts on my behalf and would certainly return to him first when shopping for my next new vehicle or for a used one. I have told others of Stacey's efforts on my behalf and would certainly return to him first when shopping for my next new vehicle or for a used one. I would probably follow him if he moved to another dealership. More
Purchased a new F150 I recently purchased a new Ford F150 at Norhtway Ford. I dealt with Chad Murphy and it was a painless experience. Best deal and best dealer experience I recently purchased a new Ford F150 at Norhtway Ford. I dealt with Chad Murphy and it was a painless experience. Best deal and best dealer experience so far. Chad made it a quick and seamless transaction! Thanks again Chad Matt Bond More
Aranjot Singh Last week I went into northway ford met Aranjot, what an amazing sales rep he is,he helped me find the car I wanted, if I want another I would definit Last week I went into northway ford met Aranjot, what an amazing sales rep he is,he helped me find the car I wanted, if I want another I would definitely request him , and who can forget Stephanie, what an amazing person thank you for all ur help as well,thank you northway ford, Aranjot and Stephanie 😊 More
Excellent Customer Service Had a great experience working with Aranjot, he carries amazing interpersonal skills he was able to listen to our concerns and address them accordingl Had a great experience working with Aranjot, he carries amazing interpersonal skills he was able to listen to our concerns and address them accordingly. He did a great job with finding us the perfect family car! Look forward to working with him again in the future. More