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Northway Ford Lincoln
Brantford, ON
1,585 Reviews
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1,585 Reviews of Northway Ford Lincoln
December 29, 2018
Excellent..top notch We have purchased 2 vehicles from this location..we felt very comfortable..even had a few laughs. Stacey listened to exactly what we wanted and made i We have purchased 2 vehicles from this location..we felt very comfortable..even had a few laughs. Stacey listened to exactly what we wanted and made it happen. Go see Stacey for a great vehicle buying experience!!! Mike also was great on the financing part of our deal. More
by Rooks2018
Employees Worked With
Stacey Cooke, Mike Pizzuti
December 24, 2018
two major recalls and two serious malfunctions - sad Paul, It is interesting to note that in two sentences you refer to a Focus and then an Escape. Not sure you took much time to review my reported i Paul, It is interesting to note that in two sentences you refer to a Focus and then an Escape. Not sure you took much time to review my reported issues to my 2015 Focus. The lack of sentiment in the response totally speaks to how I would have imagined the response would be, I totally regret buying this car along with the experience I have received with this Dealership. I have almost been run over by Transport trucks twice because my car left me in extremely dangerous positions on the highway. It complete stops and does not allow acceleration and barely got to the side of the shoulder twice. The issues started with my car prior to getting the recalls not once but twice. The latest experience once again was almost laughable. The service manager said that he fixed the Purge value at not charge due to my experiences only to receive a week later a formal recall notice in the mail to my house. Do you all really think that those that purchase cars are really that stupid and unaware. I have in the past years purchased 7 new Ford vehicles and this ONE is the LAST. I am so totally unimpressed that you along with other dealerships would sell cars that you all knew had preexisting issues with them. Shame on you all. I hope that no one has died driving one of the cars you sold, but I guess they might not be here to tell the story. I even asked the Service Manager if he would put his Grandchildren in my vehicle, he could not say yes to that one either. As you can see I am totally unhappy with my latest purchase and I look forward to getting rid of it. I appreciate your offer, but no thanks. I never want to purchase another Ford product. Your Dealership has showed no compassion for what I have experienced and I thank God that I did not have a serious mishap in my car. Each time it is 'apparently' fixed' something else goes wrong, I have had a 13 year old vehicle that drove better and was more reliable that this Focus. I regret buying it each and every day. So, thanks Paul offering to help me into another vehicle, but no thanks. I am moving on to another manufacturer and will never consider putting my hard earned money into a Company that could not care less about my welfare. Hopefully in the future these words will remind you about a customer that was totally unhappy and the Dealership folks could not have cared less. More
by nancy.shipton
Employees Worked With
Paul Tavernese
December 22, 2018
GREAT SERVICE LOVE OUR ESCAPE! Stacey was our salesman's and he was very helpful in every way. Mike was very quick and great to deal with in financing. Our overall experience at thi Stacey was our salesman's and he was very helpful in every way. Mike was very quick and great to deal with in financing. Our overall experience at this Ford location was amazing and we love our Escape. We will be back! More
by Theresa4416
Employees Worked With
Stacey Cooke, Mike Pizzuti
December 21, 2018
2018 escape sel salesman was Stacey cooke, super guy to deal with ,any issue we had was resolved in minutes. this is my third vehicle with Stacey as sales and the exp salesman was Stacey cooke, super guy to deal with ,any issue we had was resolved in minutes. this is my third vehicle with Stacey as sales and the experience just get better and better, northway is very clean and open ,parking lot is clean, we like that it shows they care about what they do. More
by bobandjo2004
Employees Worked With
Paul Tavernese, Stacey Cooke, Mike Pizzuti
December 20, 2018
Great staff and service I was very pleased with the service and Stacy was great to work and very helpful in working with me to purchase a new car. I was very pleased with the service and Stacy was great to work and very helpful in working with me to purchase a new car. More
by michelle.campbell1844
Employees Worked With
Stacey Cooke, Stephanie Brown
December 18, 2018
Very smoothe process. Ashley was excellent and very knowledgeable. I usually dislike the process of buying a vehicle, Ashley made it very painless. Lol. I highly reccommand Ashley was excellent and very knowledgeable. I usually dislike the process of buying a vehicle, Ashley made it very painless. Lol. I highly reccommand her. More
by haller
Employees Worked With
Ashley Muscat, Stephanie Brown
December 17, 2018
Excellent experoence! Stacey goes above and beyond to help his clients. We talked on the phone about what I wanted, and within a few hours he called with several options t Stacey goes above and beyond to help his clients. We talked on the phone about what I wanted, and within a few hours he called with several options that he had found. Once we narrowed the search I came in (from 40 mins away) and purchased one of the 3 trucks he had researched. Quick, easy, and better priced than other local dealerships I had visited! More
by Andrea
Employees Worked With
Stacey Cooke
December 17, 2018
My first experience with Ford Lincoln I was very happy with Ashley Muscat. She was informative, friendly accommodating of my schedule, agreeing to come in on her day off. I was happy al I was very happy with Ashley Muscat. She was informative, friendly accommodating of my schedule, agreeing to come in on her day off. I was happy also that the dealership agreed to barter a little in giving me 2 new back tires. I would recommend Ashley and the dealership to friends. Sally More
by QueenofScots
Employees Worked With
Ashley Muscat
December 12, 2018
So happy with my new car I just wanted to say thanks to Mack and Julia for helping me out with purchasing my new car. The customer service that was provided was amazing. I w I just wanted to say thanks to Mack and Julia for helping me out with purchasing my new car. The customer service that was provided was amazing. I would definitely recommend Northway Ford. More
by Christy
Employees Worked With
Mackenzie Leies, Julia Kueber
December 06, 2018
Brantford best dealership. Our sales rep,Stacy Cooke was so easy to work with and went beyond expectations, will be recommending this dealership to all our friends and family. Our sales rep,Stacy Cooke was so easy to work with and went beyond expectations, will be recommending this dealership to all our friends and family. Thank you again for taking care of our automotive needs. More
by Wayne65
Employees Worked With
Stacey Cooke
