Northway Ford Lincoln
Brantford, ON
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1,568 Reviews of Northway Ford Lincoln
The day I went the used car side was extremely busy, so they paged for someone to come over from the new side. I am so glad this happened! Stacey Cooke is the best salesman I have ever worked with. He want they paged for someone to come over from the new side. I am so glad this happened! Stacey Cooke is the best salesman I have ever worked with. He wants you to be happy with your purchase, and genuinely cares about helping people. More
Excellent customer service!! I have been looking for a new F150 for seven months, looking online, dealing with a number of dealerships and Sales Consultants in the GTA, mostly For I have been looking for a new F150 for seven months, looking online, dealing with a number of dealerships and Sales Consultants in the GTA, mostly Ford, but also Chrysler. I was looking for someone that I could trust and would get me what I felt was the best deal for my budget! Stacey Cooke was by far the one that made me feel comfortable and was great to deal with. Vanessa was also great to deal with, made me feel comfortable through our dealings. Once our deal was finalized I was unable to get insurance set up and had to delay delivery of my F150. I was scrambling to try to get everything done and my timeline to pick up the truck was closing in as I was having surgery and would be laid up for 4 weeks. Both Vanessa and Stacey were able to fit me in to their schedule at the last moment in order for me to take delivery. Stacey actually came in on his day off to show me my new truck!! More
Good guy and a good car! Everything was easy from start to finish and the vehicle was exactly as described. Thanks Devon for the great service from start to finish! Cheers! Everything was easy from start to finish and the vehicle was exactly as described. Thanks Devon for the great service from start to finish! Cheers! More
We recently purchased a Ford Explorer Sport from Northway Ford and not only do we love our new suv but we had an excellent experience through the purchasing process at Northway. Stacey Cooke was our sales re Ford and not only do we love our new suv but we had an excellent experience through the purchasing process at Northway. Stacey Cooke was our sales representative and he was incredibly helpful in every way from the moment we started looking to us driving off the lot with our new Explorer. Stacey really made our purchasing experience great and thank him for his excellent customer service. We would highly recommend this dealership and it’s staff to anyone in the market and will certainly be returning to Northway for any of our future vehicle needs. More
They were very quick to respond to any questions when I initially contacted them! When I got there they asked me questions and pulled up the cars that were in my budget and I got to test drive one till I initially contacted them! When I got there they asked me questions and pulled up the cars that were in my budget and I got to test drive one till I found the one I liked. It was an easy purchase and would buy from here again only thing they should do is update there page more as the car I really wanted sold the week before! More
Will shop here again when its the right time Dustin let me test drive all the vehicles I wanted. It didn't end up working out, but I'd recommend Dustin to anyone. He is nice, patient and helpful. Dustin let me test drive all the vehicles I wanted. It didn't end up working out, but I'd recommend Dustin to anyone. He is nice, patient and helpful. More
Thanks Ashley! You made our car purchase very Ezzy Breezy! We are thrilled with our new car. Thanks for the extra time showing a couple of old birds all of our new You made our car purchase very Ezzy Breezy! We are thrilled with our new car. Thanks for the extra time showing a couple of old birds all of our new gadgets! We wish you well and thanks again for your sincere dedication for making everything go smoothly! David and Lynn More
used car sales "SAINT" i had the pleasure of dealing with Molly Depaulo to purchase my used ford escape.I had been researching this suv for some time till i found this parti i had the pleasure of dealing with Molly Depaulo to purchase my used ford escape.I had been researching this suv for some time till i found this particular one in Brantford On at Northway Ford Lincoln.Molly had the patience of a saint to follow this sale all the way through to the end.It was a lengthy one as i was pretty much buying the suv sight unseen save a visit from my son,about 120 back and forth emails with multiple photo spreads as well LOL.When i finally made the 5.5 hour trip down to pick up the suv it was sitting waiting for me clean as a whistle inside and out gas tank full and pretty much ready for the long journey back to sudbury.The sale is now complete and Molly is still working to make sure i get all the requested records of service to me.You don't find service like this to often anymore.Thank You Molly for a job well done More
Kia Sportage Dustin was nice to work with. He answered question and provided options. In the end at this dealership, only the boss says yeah or neah. I was miss Dustin was nice to work with. He answered question and provided options. In the end at this dealership, only the boss says yeah or neah. I was missing a set of keys and Dustin took the time to call and mail them to me. Nice gesture. More
Great selection, fair prices, moderate customer service I purchased a used vehicle at Northway Ford after much online research. I had to travel to see the vehicle in person and found their hours were very a I purchased a used vehicle at Northway Ford after much online research. I had to travel to see the vehicle in person and found their hours were very accommodating. The people working at the dealership were patient as I test drove multiple vehicles on a Friday evening. The dealership holds themselves out as being a one price dealer, which I felt was an avoidance tactic to avoid negotiating. Perhaps I'm just old school but large transactions should always have some room to negotiate. Based on shopping around throughout Ontario, I will say that the price was reasonable and Northway does not pile on hidden fees like some dealers. Despite having well communicated plans, I was kept waiting at the dealership for over an hour the drive I arrived to take ownership of the vehicle. Ultimately my experience left a bit to be desired. I drove away with the vehicle I wanted feeling ok but not great about my experience. I would recommend Northway Ford due to their selection and prices. Ask for Dustin: he's pleasant and not the annoying type of salesman who fills your inbox or voicemail. More