Northway Ford Lincoln

Easy and Smooth Good experience purchasing. We don't often buy newer vehicles, so it was nice to have smooth sailing as we bought our new van. Many thanks! Good experience purchasing. We don't often buy newer vehicles, so it was nice to have smooth sailing as we bought our new van. Many thanks! More

Very good people. Stacey was very professional and treated me like family. The team was very responsive to all my questions. Thank you Stacey. God bless! treated me like family. The team was very responsive to all my questions. Thank you Stacey. God bless! More

Ashely was an amazing person to work with, she helped me find the perfect car that will now work great for my little family. She was not pushy at all, and was interested in hearing my input as well. I’m sup find the perfect car that will now work great for my little family. She was not pushy at all, and was interested in hearing my input as well. I’m super satisfied with all the treatment we got when purchasing our car, and a big thanks to Ashley for making it so easy. We love it!!! More

Great Service! Such a wonderful team at Northway Ford! I dealt with Ashley and Mike, both of whom were very pleasant and very easy to deal with. Manager Rob came Such a wonderful team at Northway Ford! I dealt with Ashley and Mike, both of whom were very pleasant and very easy to deal with. Manager Rob came out and introduced himself and gave us a little history on the car I was purchasing. Great atmosphere and friendly staff. More

Hands down the best customer service I have received I bought my 2018 Ford Escape at Northway Ford Lincoln in November 2019. My husband and I arrived on a Sunday afternoon ( thank you for being open on S I bought my 2018 Ford Escape at Northway Ford Lincoln in November 2019. My husband and I arrived on a Sunday afternoon ( thank you for being open on Sundays) to check out the used lot for options on a smaller SUV. We had previously looked online but decided physically checking them out seemed like the best option since I was very undecided. Shortly after arriving in the lot we were greeted by Dustin. He was professional yet down to earth so we felt comfortable with him. Having someone you can be honest with makes or breaks a sale in my opinion. Dustin was very helpful and quick to answer any questions we had and believe me I had a lot of questions. We started in the office with my basic wish list to find a starting point. After each test drive he took our likes & dislikes and found the next best option for me to test drive. Not once did he get frustrated with me even after I was still not sure what I wanted after driving 4 different SUV’s. I noticed it was approaching their closing time but I feel it didn’t matter to Dustin as I never seen him look at a clock the whole time we were there. I think when he walked out into that yard that day he committed to me as a customer regardless of time which was very nice to see these days. Once I decided on the Ford Escape he explain the rest of the process with paperwork etc. and made sure I was taken care of before leaving. The day I picked up my vehicle Dustin came in just so he could show me the vehicle option, it was his day off. Now that is going above and beyond since I had already purchased the car. Some may say “What would he gain from that”? I say “ customers for life.“ Thanks Sheri South More

Ashley totally rocks Ashley was very helpful when it came to purchasing my new to me car. She recognized that I had done my homework, had narrowed down the selection to w Ashley was very helpful when it came to purchasing my new to me car. She recognized that I had done my homework, had narrowed down the selection to what I liked and had already test driven, but missed out on by a hair at a different dealership. When there was trouble with the trade in I had negotiated, she went above and beyond with me and the finance team to try and make things work out, but the trade in did have to be shelved in the end. But no worries - the deal went through otherwise and I am very happy with my purchase. I would totally recommend family and friends to stop in and see her and the team at Northway Ford Lincoln. Thanks for all of your help! More

Ashley was a great sales person. She made sure that all our concerns were addressed. She was friendly and knowledgeable about the vehicles she was selling. If anyone is looking for a great used ford I woul our concerns were addressed. She was friendly and knowledgeable about the vehicles she was selling. If anyone is looking for a great used ford I would highly recommend Ashley and the products at Northway Ford. Thank you for making our experience a very pleasurable one. More

Both times I have visited this location Stacey has been Both times I have visited this location, Stacey has been great at making the process easy and enjoyable. He is a great sales person and gets you exact Both times I have visited this location, Stacey has been great at making the process easy and enjoyable. He is a great sales person and gets you exactly what you need/are looking for. I love my new car! More

give great review for stacey cook I ould recommend Stacey to all my friends and anyone who asked,hes great guy and salesman,i have been dealing with Stacey for many yrs I ould recommend Stacey to all my friends and anyone who asked,hes great guy and salesman,i have been dealing with Stacey for many yrs More

Thank you Stacey! I love my new Ford Escape! I will 100% recommend you and Northway Ford. I was recommended to you and loved the service I received. Everyone is kind and outgoing :) recommend you and Northway Ford. I was recommended to you and loved the service I received. Everyone is kind and outgoing :) More