Back

Northway Ford Lincoln

Brantford, ON

4.8
1,568 Reviews

388 King George Rd

Brantford, ON

N3T 5L8

Directions

By Type

1,568 Reviews of Northway Ford Lincoln

December 08, 2022

Great purchase experience with Alexandra and the Northway team. Alex answered my questions and researched answers where required. Our vehicle was delivered spotless with new mats. Thank you Northway. I would More

by martinellosheri
Recommend Dealer
Yes
Employees Worked With
Alexandra Milne
Jan 30, 2023 -

Northway Ford Lincoln responded

Thank you for your five star review!

December 05, 2022

Purchasing a new vehicle in 2022 is unlike any of the nine previous new car purchases my wife and I have made over the last 38 years. Everyone must work harder to connect customers with new vehicles. Sta More

by Chris and Bernie
Recommend Dealer
Yes
Employees Worked With
Patrick Cieslak, Stacey Cooke
Jan 30, 2023 -

Northway Ford Lincoln responded

Thank you for your five star review!

November 30, 2022

Molly was wonderful to work with. She came along on the test drive which we have never had before and I must say it made me feel more comfortable. It was all around a great experience More

by Sophie
Recommend Dealer
Yes
Employees Worked With
Molly DePaulo
November 26, 2022

Stacey Cooke is friendly and easy to converse with. He cares about he safety of his clients and wants the best for them. If you buy a car from Northway Ford Lincoln then you must speak with Stacey! More

by Amandita
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Mike Pizzuti
November 26, 2022

Stacey was very friendly and easy to talk to. He made the purchase of our Lincoln very easy for us and had the deal done within a short time. We would definitely use him again in the future. More

by cindyruppert2
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Mike Pizzuti
November 21, 2022

Noticed they had the vehicle in stock I wanted. Called, and was able to get all info over the phone. Did the deal without a visit to the store. Upon arrival, every detail was taken care of. I have More

by Adam
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Mike Pizzuti
November 21, 2022

Stacey Cooke was excellent to work with. We found a vehicle on the lot we wanted and Stacey was able to wrap up the deal within a few hours. Stacey was professional, courteous, and respo More

by Melanie.hrytsak
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
November 17, 2022

Threatened by salesman Paul Tavernese after BMW purchase. In writing. Refuses to honour repair to exhaust promise made, warranted in sale, et al after stringing me along for 7 weeks. All this is documented i More

by mosquitoboys2013@gmail.com
Recommend Dealer
No
Employees Worked With
Tavernese, Paul
Nov 17, 2022 -

Northway Ford Lincoln responded

We sincerely apologize for this experience you have had. We take your feedback seriously. Our Customer Service Team would like to have the opportunity to investigate this and have a Manager address your concerns. I’ve received your message and I have forwarded it to the owners in hopes to resolve this matter asap. Thank you

Nov 17, 2022 -

mosquitoboys2013@gmail.com responded

Thank you. I'll be looking for a written apology from the salesman who threatened me as well as having the service completed in a timely fashion.

October 31, 2022

Great place to buy a new truck. Thanks again Stacey for all your help. We will be back. More

by Coolboy565633
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
October 31, 2022

This dealership made it easy to buy a car from a different city. I only had to come one time to pick it up. Good job from Patrik and Molly More

by Behsoy
Recommend Dealer
Yes
Employees Worked With
Molly DePaulo
...
15
...