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Northway Ford Lincoln

Brantford, ON

4.8
1,576 Reviews

388 King George Rd

Brantford, ON

N3T 5L8

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1,576 Reviews of Northway Ford Lincoln

October 26, 2015

Trade in Success Stacey Cooke made me a no brainer deal and I transitioned from 2013 Focus into a new 2016 Ford Fusion with ease. Service is excellent! More

by TamB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, John Hughes, Dave Kerr, John Jefferson, Tammy Andujar
October 26, 2015

My new 2015 F150 My experience with Northway Ford & Stacey Cooke has been excellent! This is the second F150 I have bought from Stacey, first one being used and this o More

by scottmharris17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
October 20, 2015

fantastic I had a great experience at Northway Ford, everyone was very helpful and kind. I got exactly what I wanted and would recommend them to everyone. More

by aduncan12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 19, 2015

Will be repeat customers We where looking for our 1st Pick up truck, met with Chris Lye. He answered all of our questions, was very transparent, honest and easy to deal with, More

by Jay & Shonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lye
October 18, 2015

Friendly This was the second vehicle I purchased at Northway and I am sure my next one will also be purchased there. Great staff. Good pricing. More

by TSL Ancaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lye
October 14, 2015

Deal Maker! We recently traded our 2013 F150 for a 2015 Escape. We received the email from Northway regarding the high trade in value for our truck and decided to More

by Marcel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
October 14, 2015

Information not conneyed. I felt that part of the deal that was on the table was taken off without properly explaining it. I asked for more money on my trade and I apparently More

by Fireguy4144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stacey Cooke
Oct 15, 2015 -

Northway Ford Lincoln responded

Hello, We're sorry to hear about your experience at Northway Ford Lincoln. If you haven't already been contacted by our staff, can you please contact our BDC Customer Service department at Car Nation Canada head office at customerservice@carnationcanada.com so that we may have the opportunity to review your situation and improve your experience with Northway Ford Lincoln? Thank you and we look forward to hearing from you soon. Regards, Andrew Slomka Marketing Manager Car Nation Canada

October 13, 2015

Each promised was kept From the beginning of the sales process which was complicated because of the trade-in of a leased vehicle which was due in two years. The sales rep p More

by molly1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Elise Bradford
October 10, 2015

PERSONEL RECOMMENDATIONS STACY COOKE AND ELISE BRADFORD BOTH WERE VERY KNOWLEDGABLE AND COURTEOUS TO DEAL WITH. WOULD RECOMMEND BOTH OF THESE PERSONNEL WHEN DEALING ON A VEHIC More

by JOEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Elise Bradford
October 07, 2015

great sales/ not so happy about service. Fortunately im very patient and willing to assume my challenge with the sevice dept in the past was not the norm. I obviously looked past it cause More

by teddyg4real
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
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