
Northstar Hyundai
Edmonton, AB
Filter Reviews by Keyword
By Type
369 Reviews of Northstar Hyundai
Great experience I had great customer service with Scott in the service department. I brought my Santa Fe for a scheduled service. Scott answered all my questions an I had great customer service with Scott in the service department. I brought my Santa Fe for a scheduled service. Scott answered all my questions and he made sure my vehicle was serviced with care. I was late to pick up my vehicle and Scott waited for me, even after the dealership was closed. Great service! More
Excellent customer service from Cole Whenever I needed assistance from my dealership at Hyundai Northstar,Cole always provided excellent customer service and exceeded my expections.Like w Whenever I needed assistance from my dealership at Hyundai Northstar,Cole always provided excellent customer service and exceeded my expections.Like what happened few days ago I had a flat tire and I needed to Bring my car at Hyundai Northstar and Cole immediately assisted me and make sure that I will not leave the dealership unhappy.I am so impressed!😊What a remarkable person and company! More
Service for my vehicle I found the service very efficient and friendly. Also, the work was done according to the scheduled time. The vehicle had been washed and vacuumed I found the service very efficient and friendly. Also, the work was done according to the scheduled time. The vehicle had been washed and vacuumed inside. More
TERRIBLE TERRIBLE SERVICE !!! Don’t buy your car at Northstar Hyundai 🙄 TELL EVERYONE YOU KNOW !!! They buy cars from AUCTIONS????? And sell them to people as trade-ins.. 🙈 T Don’t buy your car at Northstar Hyundai 🙄 TELL EVERYONE YOU KNOW !!! They buy cars from AUCTIONS????? And sell them to people as trade-ins.. 🙈 That’s not cool ..please SHARE this post. I called because my engine BLEW UP at 117000 kilometres. The sales manager left the phone on the table and the manager told him to tell me to xxxx off and hang up the phone .... DONT FORGET TO SHARE THIS PLEASE !! They didn’t want to help pay for anything. BOUGHT FROM HELLEN. MATT AND LEE ARE THE TWO MANAGERS More
Service People are all great in this dealership. Especially the people in Service Jason (Manager), Dan, Debbie, & Carley. These people are great and they'll People are all great in this dealership. Especially the people in Service Jason (Manager), Dan, Debbie, & Carley. These people are great and they'll make sure that you're stress free after the service. Dan also will give you recommendations on your next service which is great and so you'll be aware of the status of your vehicle. Keep up the great job. Kudos. More
Always a great experience, excellent service! The Service Team at Northstar are always a pleasure to deal with, and go above and beyond to ensure a quick and straighforward service visit for my ve The Service Team at Northstar are always a pleasure to deal with, and go above and beyond to ensure a quick and straighforward service visit for my vehicle. Shoutout to Scott who, as always, was super cool to work with. More
Service experience, The staff was honest and communicated on what servicing was being completed. Also recommended future items that needed to be addressed but did it in The staff was honest and communicated on what servicing was being completed. Also recommended future items that needed to be addressed but did it in a professional manner. More
Great client experience The service department was Friendly and patient, efficient and honest. Scott was keeping me in the loop and it was a great client experience. I will The service department was Friendly and patient, efficient and honest. Scott was keeping me in the loop and it was a great client experience. I will definately be back for upkeep on this vehicle. More
Fantastic service Friendly reception, great team of people! They made it convenient and easy to get my car serviced and even cleaned it for me! Would recommend the deal Friendly reception, great team of people! They made it convenient and easy to get my car serviced and even cleaned it for me! Would recommend the dealership More
Leaving Toyota for Hyundai After close to 10 years with Toyota and our local dealership failing to. provide a service associated with its brand it was time for something radical After close to 10 years with Toyota and our local dealership failing to. provide a service associated with its brand it was time for something radical and different! Welcome to Hyundai, greeted by Stephanie who walked us through the process, listened and noted our needs and arranged a fair trade on our toyota. On to test drive different trims of Santa Fe, and selected the Sport 2.0t Ltd, had all the bells and whistles, added the extras we talked out and now we own. Finance was finance and provided information on extra insurance and coverage but it is part of dealership requirement so survived and the deal with payments were acceptable. The key selling points, we have 2 family members who need room in the back; our dogs, the truck space was the best space out of all the vehicles we looked at in our price range, all the vehicles features safety aspects, extras and controls, a high spec vehicle at a good price. I will admit there where some minor after sales issues but these were quickly resolved and to the credit of the dealership they listened and noted the points. We hope that now that we have chosen Hyundai as our vehicle brand the level of after sales will continue to be positive. A mention also to Matt the used car Sales Manager who was accomodating and professional in all his dealings. More