North Edmonton Kia

Absolutely horrible costumer service from the service department lady’s always giving me issues if I could give 0 stars I would. They always give me issues there would not recommend ever! department lady’s always giving me issues if I could give 0 stars I would. They always give me issues there would not recommend ever! More

I have a bad experience with Kia North Edmonton with Sale and Finance Manager, because i trust them whatever they agreed with me. They committed verbally and give words but after purchasing vehicle they disa and Finance Manager, because i trust them whatever they agreed with me. They committed verbally and give words but after purchasing vehicle they disagree whatever you dealt with sale manager. They always telling lie which i hate it. Please don't sign any without make sure all numbers and don't trust whatever they said during selling car. More

Definitely recommend going here especially if you don’t like pushy sales people. David Edmondson And Shad Yaremchuk both made the process easy and stress free. Getting into a car to test drive it was also like pushy sales people. David Edmondson And Shad Yaremchuk both made the process easy and stress free. Getting into a car to test drive it was also very easy and being able to walk around freely looking at cars is a perk here as-well (compared to other dealerships) overall great experience and they also threw in free oil changes for 3 years....wow just amazing. More

I had my vehicle towed to this dealer for a diagnosis and estimate. It turned out to be the starter (which I already suspected). The estimate: almost $1000 (part and installation), plus they tried to upse estimate. It turned out to be the starter (which I already suspected). The estimate: almost $1000 (part and installation), plus they tried to upsell me on $2000 worth of work I knew it didn't need. I paid the $200 for the diagnosis ($160, plus GST and "shop supplies"--give me a break, shop supplies for diagnosing a faulty starter). I took it to another well-known auto repair facility. They had me back on the road for $385, including GST. This is why I almost never go to dealers. (Only reason rating was a 2 is they got me in quickly)... More

I purchased a 2020 Kia Sedona, and I could not be happier!! The Salesman, Andre, is very exceptional, knowledgeable, humorous and goes above and beyond! This is the guy you need to see if you want to happier!! The Salesman, Andre, is very exceptional, knowledgeable, humorous and goes above and beyond! This is the guy you need to see if you want to purchase a vehicle! Mark and Shad were amazing as well, I couldn't ask for a better team to work with me on my purchase. I would definitely recommend North Edmonton Kia to anyone and everyone!! More

Absolutely the worst dealership in Edmonton. Had had our xxxx car for well over a month to fix it. No calls no emails just terrible service. Took them maybe 1 week to fix a 3 hour job. Never got to Kia actu xxxx car for well over a month to fix it. No calls no emails just terrible service. Took them maybe 1 week to fix a 3 hour job. Never got to Kia actually never buy a kia. People were nice however that doesn’t make the bad service any better More

Excellent experience We purchased a new 2020 KIA Sedona in mid-June 2020. Mr. Eric Rolf-Barker was the salesperson. He has gone out of his way to make the experience a ple We purchased a new 2020 KIA Sedona in mid-June 2020. Mr. Eric Rolf-Barker was the salesperson. He has gone out of his way to make the experience a pleasant one: (a) he listened carefully to our needs; (b) he had a relaxed, no-pressures attitude; (c) he was direct and straight-forward with his answers to our questions; (d) he facilitated the process of negotiating a price acceptable to both ourselves and the dealership; (e) he and his manager (Mr. Stan Mounzer) closed the deal promptly and fairly; (f) he made sure to answer additional after-sales questions with no loss of time. We are now very satisfied customers and we highly recommend Mr. Rolf-Barker (five stars) and North Edmonton KIA. More

Hidden fees, Overcharged GST, Unprofessional Couldn't be more disappointed with the absolute lack of customer service during our car buying experience at North Edmonton Kia. If you, as a customer Couldn't be more disappointed with the absolute lack of customer service during our car buying experience at North Edmonton Kia. If you, as a customer, have any issue at all this dealership will completely ignore you. This can be seen in the google reviews. They are happy to respond to any glowing reviews, but you can see they don't address any negative issues. Watch for all the fees they tack on at the last minute of the negotiation. I emailed this dealer after purchasing a vehicle to ask why I was charged more than 5% GST. I would have assumed this would be a fair question that deserved a response. However to this point the GM, Cory Dieno and the Sales Manager, Stan Mounzer do not feel that this warrants any response. More

Lance and Yolanda Durocher big shout out to the team at north Edmonton KIA the staff Nemo Shad and Nathan were outstanding and very friendly they took it upon themselves to make big shout out to the team at north Edmonton KIA the staff Nemo Shad and Nathan were outstanding and very friendly they took it upon themselves to make my family and i feel comfortable right from the get go nemo had coffee's waiting for us upon arrival and we mentioned that we were going for breakfast while waiting for the financing to go through and nemo joined us he also paid for breakfast which kinda shocked me never have i had the experience that this dealership has given my family andi also gave us a good deal on the vehicle that we purchased so in closing thank you to the great staff at north Edmonton KIA i will be recommending you to my friends and family More

Safety and Service above and beyond courteous Tho Banh,  The service I have received from Kia North Edmonton is beyond my expectation as a customer.  The customer service is professional, person Tho Banh,  The service I have received from Kia North Edmonton is beyond my expectation as a customer.  The customer service is professional, personable, and considerate.  Before the holidays I brought my Kia Soul in for a checkup and oil change, the service and genuine concern for my well being and safety resulted in literally saving my life.  The two new winter tires Kia North Edmonton installed were put to the test when I found myself sandwiched between a semitrailer and an oncoming vehicle as I was passing the semitrailer in the passing lane, during a snowstorm, I was traveling at 50 km when the semitrailer slowly skid into my lane and the oncoming vehicle drove closely onto my lane, the semitrailer and oncoming vehicle missed impact with me by seconds when my Kia Soul fishtailed, however the two new winter tires kept me firmly gripped on the icy road. Had it not been for the two winter tires that were installed for my safety during my checkup, I doubt I would be here to recount what can only be angels watching over me, and the exemplary service of Kia North Edmonton staff and management.  There are no recommendations one could adequately articulate for saving lives by providing precautionary measures when servicing a vehicle to ensure my safety, and the safety of the other people in the oncoming vehicle and semitrailer. It was on January 1, 2020 on Highway 1, I was returning to Alberta from BC for the holidays, a day I will not forget any time soon, and a Happy New Year indeed.  Thank you Tho Banh and Kia North Edmonton service staff.  The new management of Kia North Edmonton has improved the service 100%! More