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North Edmonton Kia
Edmonton, AB
329 Reviews
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329 Reviews of North Edmonton Kia
April 21, 2021
This dealership has harassed me over the course of 4 years with constant phone calls about promos and trade in's. I've explained over and over that I am not interested, I no longer own my KIA and I need years with constant phone calls about promos and trade in's. I've explained over and over that I am not interested, I no longer own my KIA and I need to be taken off their call list. This dealership has absolutely horrible systems/values and no one has kept their word to me each and every time I call in to get my name taken off the call list. I am now recording names and dates of all phone calls in the hopes that this will one day end. I was called today by a Brandon, who told me he received a call list from someone named Adam McGregor, and based on this site both these guys don't seem to exist here??? The manager was apparently in a meeting with the president so he was unable to speak, and I got no guarantee that he would be able to call me back. I called in once again and was transferred to their controller Vicky, who I left a voicemail with. Will be calling in until I reach someone who can explain to me why this continues to happen. This dealership is full of unethical liars, stay away! More
by gavincroome
Employees Worked With
Mark Sakounkhou, David Truong
April 17, 2021
When I first got there it took her about 5 mins to even look up and see me standing there waiting. It was an 2 hour oil change. When I asked what was taking so long she said I don’t know never even went look up and see me standing there waiting. It was an 2 hour oil change. When I asked what was taking so long she said I don’t know never even went to look why it was taking so long. When they were finished the oil change they told me 2 air filters needed be changed but never came to ask me if I wanted them changed so now I have to go somewhere else to get them changed. And never reset my oil change and service sensors ( good thing for YouTube ). More
by shann1k
Employees Worked With
Nancy Leung
April 08, 2021
I feel fortunate to have had Michael as our sales representative. He was very friendly, and very transparent about the whole process. He understood our concerns and provided us honest advice. He was representative. He was very friendly, and very transparent about the whole process. He understood our concerns and provided us honest advice. He was very helpful that even after the purchase he was ready to help us. Great customer service!!! Also the Finance representative who did our finance was very helpful and friendly. I would happily recommend them to anyone looking for a vehicle. More
by Harpreet
Employees Worked With
Michael Cooke
March 27, 2021
What an amazing experience from the minute I drove on the lot!!! Mike was very helpful and made it possible for me to have the car I was searching for at the price I wanted. Great experience hands down mike lot!!! Mike was very helpful and made it possible for me to have the car I was searching for at the price I wanted. Great experience hands down mike is a good guy. Thanks More
by Mr.mckendry55
Employees Worked With
Michael Cooke
March 27, 2021
Such a seamless experience. I Dealt with Mike Cooke, he was very personalable and made feel comfortable with my purchase. Everything went smooth and easy. I tell yah one thing, I left as a happy customer. was very personalable and made feel comfortable with my purchase. Everything went smooth and easy. I tell yah one thing, I left as a happy customer. Thanks Mike !! More
by Aaron
Employees Worked With
Michael Cooke
March 23, 2021
Please watch for predatory paperwork practices involving deposits. They have a non refundable deposit check box that they try to sneak into the process. They are ok with their internal financing review but deposits. They have a non refundable deposit check box that they try to sneak into the process. They are ok with their internal financing review but apparently I am not allowed to do my own before signing a bill of sale. This seems unfair especially in a world of pandemics. More
by Brad
Employees Worked With
Ryan
March 21, 2021
Worst dealership ever...The sales manager was rude. Bad customer service. Do not know how to deal and behave with customers. Will never recommend this dealership to anyone. customer service. Do not know how to deal and behave with customers. Will never recommend this dealership to anyone. More
by Sakshimalik1995
Employees Worked With
Don’t know the name
March 01, 2021
This is the worst dealership I have ever been to, high pressure by Gabby and his sale team. Constantly changing the deal to thier benefit and then call you out when you refute the comment they just made. pressure by Gabby and his sale team. Constantly changing the deal to thier benefit and then call you out when you refute the comment they just made. Females attempting to purchase a vehicle on thier own should avoid this place at ALL cost. There are much better dealerships in the Edmonton area. More
by Dave
Employees Worked With
Gabby, Logan MacDonald
February 08, 2021
This is the worst dealership to buy from, sold me an SUV that supposedly was inspected , Drove it off the lot 6 days later ,rear toe link broke almost caused an accident, went back to the dealership said no that supposedly was inspected , Drove it off the lot 6 days later ,rear toe link broke almost caused an accident, went back to the dealership said nothing they can do about it. DO NOT BUY FROM NORTH EDMONTON KIA ! INSPECTION REPORTS ARE FALSE. More
by Pissed off Customer
Employees Worked With
Kevin Bouvier
December 13, 2020
if there is a zero star, i would love to put zero star... never trust this dealership, they will try convince you with a great deal and packages promises but you will be shocked when you finalized the papers never trust this dealership, they will try convince you with a great deal and packages promises but you will be shocked when you finalized the papers... Everything is added and lots of hidden charges... Don't trust their sales manager as they will try to convince you with promises that you will regret in the end.... horrible dealership! I do not recommend this dealership... More
by shine
Employees Worked With
Logan MacDonald, Doug McDade, Chris Smallwood
