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North Edmonton Kia
Edmonton, AB
332 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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332 Reviews of North Edmonton Kia
April 28, 2017
Excellent sales experience I told Kevin what I wanted and he was able to give me the best price possible without all of the xxxxxxxxx of negotiating down from an outragious star I told Kevin what I wanted and he was able to give me the best price possible without all of the xxxxxxxxx of negotiating down from an outragious starting point.Way to go Kevin.Other dealers could learn from this.I am sure that the service dept. will be just as impressive. More
by len
Employees Worked With
Kevin Wolchansky
April 22, 2017
Love my Kia! The services was great with no pushing to buy a car . The dealership is calm and staff are very friendly and helpful. Thank you to Logan for helping m The services was great with no pushing to buy a car . The dealership is calm and staff are very friendly and helpful. Thank you to Logan for helping me choose a car that fits my physical disability .The process from test driving the car to final paper work was also fast .Also Logan is very patient and calm sales person who I would recommend to anyone This is the best experience I have ever had buying a car and I will be coming back in future when I require a car again. Thank you kia and logan . More
by Nancy Perry
Employees Worked With
Logan MacDonald, J'aime Pinette, Brian Hickey
April 21, 2017
Pleasant and Helpful!! Logan MacDonald, the salesman I dealt with was awesome. I had been to other brand vehicle dealers and they were very pushy and ignored what I told th Logan MacDonald, the salesman I dealt with was awesome. I had been to other brand vehicle dealers and they were very pushy and ignored what I told them I wanted. I told Logan what I needed and what price range I wanted to stay in. He showed me a Rondo which was exactly what I was looking for. He then proceeded to check inventory and gave me options for one just below my price range and one slightly above. He took the time to explain what options each vehicle had and explained everything thoroughly. He patiently answered all my questions. No pressure to decide at that time, he gave me booklets with all the info for both vehicles so I could go home and take my time making a decision. When I made my decision I contacted Logan and he arranged everything for the purchase. J'amine Pinette in finance helped me with the paperwork and explained the options for extended warranty. Again no pressure. She gave me the information to take home and think over before making the decision. They are all such knowledgeable pleasant professional people and make the whole experience stress less. Kudos to North Edmonton Kia. More
by Senior Lady
Employees Worked With
Logan MacDonald, J'aime Pinette
April 21, 2017
Very friendly and helpful staff I have been bringing my Kia van to this dealership since it opened and they have always treated me well. I have decided to get them to service my oth I have been bringing my Kia van to this dealership since it opened and they have always treated me well. I have decided to get them to service my other vehicle as well. More
by Rolly
Employees Worked With
Danika Lamoureux
April 10, 2017
Excellent service Mark was great to work with very knowledgeable, answered all our questions. Would recommend him to family and friends. Very friendly staff to work wit Mark was great to work with very knowledgeable, answered all our questions. Would recommend him to family and friends. Very friendly staff to work with More
by Liz
Employees Worked With
Marc Bessette
April 06, 2017
Superior service with a smile! We enjoyed the superior customer service at the North Edmonton Kia dealership. Logan was a breath of fresh air. He wasn't pushy, he answered our man We enjoyed the superior customer service at the North Edmonton Kia dealership. Logan was a breath of fresh air. He wasn't pushy, he answered our many questions regarding the hybrid model, he was very friendly and knowledgeable More
by Ellie008
Employees Worked With
Logan MacDonald, J'aime Pinette
March 18, 2017
I'd break my car just to hang out here! I went into north Edmonton Kia looking for a car and I had the pleasure of meeting Marc and he was so helpful made my car shopping so much better! I went into north Edmonton Kia looking for a car and I had the pleasure of meeting Marc and he was so helpful made my car shopping so much better! More
by Bexy
Employees Worked With
Paul Bessette, Marc Bessette, Habib Mattar, Khristian Paul
March 17, 2017
Maintenance I was very pleased with the service I received when my car was in for maintenance. Maintenance was started immediately because I was waiting for the I was very pleased with the service I received when my car was in for maintenance. Maintenance was started immediately because I was waiting for the car. Danika was very helpful, friendly and considerate. More
by Vivian Moulun
Employees Worked With
Danika Lamoureux
March 16, 2017
Very Professional and efficient Service I took my Kia Sorrento into this dealership for the first time for a routine oil change. When they reviewed my vehicle there were 2 service actions n I took my Kia Sorrento into this dealership for the first time for a routine oil change. When they reviewed my vehicle there were 2 service actions needed on the vehicle, under warranty. Everything was completed in a timely manner. My service advisor, Danika, was excellent and was very professional and knowledgeable. I will definitely be returning for any future work or oil changes that my Sorrento requires. More
by hrycaj.david
Employees Worked With
Danika Lamoureux
February 27, 2017
Pretty Good Dealership, Not super professional Bought a 2017 Sedona. They couldn't get the colour I wanted so I settled on one they had in stock. Picked up the van on a Tuesday. The first set of Bought a 2017 Sedona. They couldn't get the colour I wanted so I settled on one they had in stock. Picked up the van on a Tuesday. The first set of all weather mats i was given were for a different trim package and were just thrown in the back. I let my sale guy know I'd be in Friday to get the new ones. When I returned to get the right ones 3 days later they still had to go to a different dealership to get the ones I was promised. Then after a 30 minute wait I had to install them myself with 2 kids and my wife in the car because no one from parts or service was available (not hard to install but you figure when you buy a brand new vehicle it should be ready to go upon pickup). Afterwards I tried to email several people at the dealership to try to figure out some of the financing details. The only person to respond to any of my emails was Janika, who at the time was away from the office and couldn't get me any details. She forwarded the email to a co-worker, whom I emailed twice afterwards and did not receive a response. I then emailed a manager to try to get answers and still no response. Finally my issue was felt with, yet I still have not heard a word from the dealership. It seems like after you drive away with a new vehicle they feel as though they have no responsibility to ensure the customer is satisfied. Got a good deal on my Van and all in all I'm happy with the vehicle but since I do live 2 hrs out from Edmonton I found that more care could have been taken to ask sure my van was 100% ready to go when I picked it up. Also I would have appreciated a simple "I'll look into it" as a response to any of my emails. More
by Vanguy
Employees Worked With
Janika Ekdahl, Grant Edmondson
