North Bay Toyota

Great service with a personal touch My wife and I bought our first Toyota from this dealership in 1986. Wonderful experiences during the initial sales and the fast, reliable, friendly se My wife and I bought our first Toyota from this dealership in 1986. Wonderful experiences during the initial sales and the fast, reliable, friendly service department are the reasons we have continued to buy our vehicles at North Bay Toyota. They treat us like family and are very prompt in replying to any questions or concerns about our vehicles. Keep up the great work. More

Regular Service Excellent service always. This is the best dealership around. The staff are great. It is why I have been a Toyota owner for the past 30 years. Excellent service always. This is the best dealership around. The staff are great. It is why I have been a Toyota owner for the past 30 years. More

Purchase Email inquiries about the vehicle were answered very promptly. Every effort was made to be accommodating under the Covid-19 restrictions. Brent Ogle Email inquiries about the vehicle were answered very promptly. Every effort was made to be accommodating under the Covid-19 restrictions. Brent Ogletree was a pleasure to deal with. More

Friendly Staff, but Not Fast We drove 1.5 hours to our 10:30 am appointment which was made several weeks earlier. It needed to Warranty Service and a replacement of brakes. We wer We drove 1.5 hours to our 10:30 am appointment which was made several weeks earlier. It needed to Warranty Service and a replacement of brakes. We were told that it would be very likely that the car would not be done that day, and we would be best to lease a car, go home and come back the next day. That was a bit discouraging. Although they gave us a 25% break on a lease vehicle, it did cost us another day in travelling, the lease as well as gas. Not sure how they were in a position to be overbooked, with their limited staff. We will likely continue to bring the car in for the oil changes etc, but will likely keep our larger jobs more local to where we live. Having said that, the overall experience was good. More

Work was done quickly and on schedule. Great service. Thanks for explaining what was going on with the vehicle. I appreciate the friendly and positive attitude. Thanks for explaining what was going on with the vehicle. I appreciate the friendly and positive attitude. More

Brent Ogletree was exceptional to deal with. The process even during the pandemic was seamless and and easy. He took the time to methodically explain the paperwork and process and there was absolute zero sa even during the pandemic was seamless and and easy. He took the time to methodically explain the paperwork and process and there was absolute zero sales pressure. Ten stars! More

Service The service is always great at the toyota in Northbay , love the service and the employees ,they are always friendly courteous and make sure you are The service is always great at the toyota in Northbay , love the service and the employees ,they are always friendly courteous and make sure you are satisfied with the work they have done .Its always nice to see the people at Northbay TOYOTA . More

Staff was extremely friendly and professional. Service was completed in a timely manner. Mechanic left my car cleaner then when I brought it. Very happy customer! was completed in a timely manner. Mechanic left my car cleaner then when I brought it. Very happy customer! More

Quick and friendly service. I have purchased several vehicles from this dealership, including my daughters’ purchases. From sales staff to service staff, professionalism is very I have purchased several vehicles from this dealership, including my daughters’ purchases. From sales staff to service staff, professionalism is very evident. The dealership is spotless. More

Great People at North Bay Toyota The people at North Bay Toyota Service department are always so very pleasant to deal with. And so nice to see that you have made changes to help wit The people at North Bay Toyota Service department are always so very pleasant to deal with. And so nice to see that you have made changes to help with physical distancing. I've never used the back door before this. Everything was easy and quick. Only disappointed that you could not was my car, but I know it's not your fault. I'll be back, and hopefully soon you will be able to wash cars again. Take care, stay safe...…… Bev More