North Bay Toyota

Brought my new vehicle in for it's first service. Even though it wasn't scheduled to go in for a few hours, they took it sooner and was done in excellent time. Also got the complimentary car wash! Th Even though it wasn't scheduled to go in for a few hours, they took it sooner and was done in excellent time. Also got the complimentary car wash! This service was free as I purchased the service package. More

Very pleasant atmosphere but if your appointment is a specific time it shouldn't take an hour for your vehicle to move specific time it shouldn't take an hour for your vehicle to move More

Roberto was fantastic to deal with. He was extremely knowledgeable, courteous and prompt getting me a wonderful car! He was extremely knowledgeable, courteous and prompt getting me a wonderful car! More

This is the third car I have purchased at Toyota with the assistance of Mike Stronach. Very good experience each time. assistance of Mike Stronach. Very good experience each time. More

Good service, got me into a same day appointment when needed for a headlight issue. Work was completed timely and appreciate the car wash. needed for a headlight issue. Work was completed timely and appreciate the car wash. More

You do not want to purchase a vehicle from this dealership for safety and buyer security reasons under any circumstance. I purchased a new $52,000 vehicle from these clowns and they mismatched the dealership for safety and buyer security reasons under any circumstance. I purchased a new $52,000 vehicle from these clowns and they mismatched the tires and did not disclose it at the point of sale. I would never have purchased a vehicle much less a new one with mismatched tires for any reason. No tire manufacturer either endorses or recommends this very dangerous practice. If you lined up 1000 people and asked them if they would purchase a new vehicle with mismatched tires you would get a solid NO from all, hands down. This speaks directly to the level of honesty of the mechanical, sales and management teams at North Bay Toyota. I have written to Brent Ogletree (Salesman) and spoken to Jason Harvey (Operations Manager) with no results. My advice is stay away 100% from North Bay Toyota even if it means traveling some distance to buy a Toyota. Trust me on this one you do not want to take a chance with your safety or the safety of loved ones with North Bay Toyota. More

Nice clean environment, great and polite staff, quick and eager to help me when I first came in. eager to help me when I first came in. More

Very friendly and easy to talk too. Very helpful. Nice to walk into beautiful new dealership. Very helpful. Nice to walk into beautiful new dealership. More

Bought a new Rav 4 from North Bay Toyota. Took a long time to come in (no fault of dealer) but we love the car so far. Enjoyed dealing with Roberto. Took a long time to come in (no fault of dealer) but we love the car so far. Enjoyed dealing with Roberto. More