Norden Volkswagen

I believe you make a great effort to make the experience positive. It’s obvious positive. It’s obvious More

Richard was awesome I would give him 12 out of 10 responsive Excellent professional highly recommend responsive Excellent professional highly recommend More

This is our third VW purchased from Norden. All have been excellent experiences, and every time the process keeps getting smoother and smoother. Joshua was amazing to work with this time -- fro All have been excellent experiences, and every time the process keeps getting smoother and smoother. Joshua was amazing to work with this time -- from working on our preorder, to keeping us up to date on the status of things, and finally having everything ready to pick up on schedule. The finance folks were also pleasant and easy to work with (thanks Derek!) and overall everyone at Norden has done everything possible to make us be repeat customers. More

Well we bought a car from them a year ago, well 20000km my wife put on this car and the transmission went well ok stuff happens understandable but we did buy the maximum 25000$ coverage for extended warran my wife put on this car and the transmission went well ok stuff happens understandable but we did buy the maximum 25000$ coverage for extended warranty well tried to use it and wow can not as wife care over the year went down in valve so when Norden sold us the warranty I did ask them if motor and stuff was covered well they said yes and now it is not covered as warranty only covers up to the value of the car so you buy car for 15000 and it is worth black book at 12000 but get talked into 25000 coverage warranty you just over paid and warranty only will cover up to value of car 12000 and less and less every year. That is what sales person sells you and then you try to use it can can not and even when I called they said that I bought 25000 coverage not value of car then when they tried to help by calling the warranty company they where told the same so if they try to sell you this huge warranty package not good at all as only good for the value of car. All warranty is that way fine print. So I was scammed into buying a 25000$ coverage when car off lot was only 15000 and I wasted 10000$ in coverage that I paid for and right from start never was able to use. So do not buy the big package of extended warranty only buy package that covers the black book valve of car as that is the max extended warranty will cover More

I’m not overly impressed with the purchase process. There were deceptive tactics deployed by some of the staff to pressure me to buy the car. Honesty is the best policy. Especially when dealing with ol There were deceptive tactics deployed by some of the staff to pressure me to buy the car. Honesty is the best policy. Especially when dealing with older and wiser people. The staff was friendly and did some crunching but in retrospect that is their job! Would l buy another vehicle at Norden? Most likely not. Small town dealers are a lot more honest and straightforward because their customer base is smaller. Also having excellent credit but catching the loans bank trying to stick me with a high interest rate like l had gone through bankruptcy lately was not impressive! More

Always on time, fast and right. Easy to deal with. clean comfortable waiting area and close to sales but no pressure. Easy to deal with. clean comfortable waiting area and close to sales but no pressure. More

Great service , had an issue and they took care of it right away afterwards . Highly recommend it right away afterwards . Highly recommend it More

Great service from Josh and Michael…made to feel genuinely valued and looked after. Buying experience was easy and straightforward. genuinely valued and looked after. Buying experience was easy and straightforward. More

Great service great staff knowledgeable , took time to explain what was going to be done with my car..very happy will be back. explain what was going to be done with my car..very happy will be back. More

Working with the folks at Norden VW has been a fantastic experience. Everything from sales to service is top notch! experience. Everything from sales to service is top notch! More