Nor-Lan Chrysler Dodge Jeep Ram

Love my Dodge Dart! I went in not sure what I was expecting but walked out very happy with a newer-used vehicle in hand. Michelle was a ton of fun who was very helpful an I went in not sure what I was expecting but walked out very happy with a newer-used vehicle in hand. Michelle was a ton of fun who was very helpful and made things easy. Chrissy also made signing the paperwork fun. Thanks again for the easy process ladies. I love my new vehicle! More

Sold me a lemon Every winter when it hits -30 the power steering hose blows off or cracks. Under warranty they've fixed it. Once warrantywas done they were going to c Every winter when it hits -30 the power steering hose blows off or cracks. Under warranty they've fixed it. Once warrantywas done they were going to charge me $500. This has happened 8 times and at least twice a winter. Tried to say it was a different hose a few times. Im not stupid, the same problem caused by the same circumstances means its not a different hose. Maybe because I'm a woman and shouldn't know better. I still have the car but will not drive it when it's really cold out. I have stopped dealing with them. More

Didn't listen to what i was saying I went in Just to look and made it very clear I wasn't buying that Day. The salesperson tried to push me into buying that Day then acted Lissy when I I went in Just to look and made it very clear I wasn't buying that Day. The salesperson tried to push me into buying that Day then acted Lissy when I wouldn't. Now that I'm actually looking to buy for sure because of the way he acted I will not go back. More

Awesome service !!! My family and I have got many vehicles from norlan and love their customer service, we always get greeted with smiles and amazing service, I recommend My family and I have got many vehicles from norlan and love their customer service, we always get greeted with smiles and amazing service, I recommend everyone I know to go here for any vehicle as we haven't had single problem and love taking advantage of their awesome deals More

They helped me find what I needed! Great customer service. They will go above and beyond to help you find what you are looking for whether that is right then and there or down the road. Great customer service. They will go above and beyond to help you find what you are looking for whether that is right then and there or down the road. More

Always great service! After a bad experience at another dealership for some recall service with my hubby's dodge, we went over to Norlan and were immediately impressed with After a bad experience at another dealership for some recall service with my hubby's dodge, we went over to Norlan and were immediately impressed with the level of customer service! They took great care of us, without any dispute over the warranty( which was why we left the other dealership) and made sure that we were taken care of in a timely fashion. When it came time for me to upgrade to a truck, they once again were patient with my requests, and worked with me to get me the truck I wanted, within my budget. More

Exactly what I wanted, exactly the right price! We went in after emailing Lucas back and forth a couple times in hopes of checking out a few vehicles and finding the right fit for us. We ended up se We went in after emailing Lucas back and forth a couple times in hopes of checking out a few vehicles and finding the right fit for us. We ended up seeing one vehicle, no need to see any others it was EXACTLY what we asked for and in our price range. Never had an easier time buying a vehicle in my life. Fast friendly and effective. These guys know their stuff and will go out of their way to make you feel right at home. I won't go anywhere else! More

Great Service Dept. I am very satisfied with the services department. From standard oil changes to other repairs, they complete the work in a timely manner and are always I am very satisfied with the services department. From standard oil changes to other repairs, they complete the work in a timely manner and are always sure to communicate quickly and clearly. I will definitely continue to deal with Norlan in the future! More

Great service! Got an oil change done and once I got home realized a part was hanging underneath. It was indeed broke. The lady supervisor(I do not recall her name) Got an oil change done and once I got home realized a part was hanging underneath. It was indeed broke. The lady supervisor(I do not recall her name) was amazing and got the part ordered and replaced at no charge. However, I did not appreciate the young man who was giving the lady smart mouth remarks about the part being useless and it doesn't matter. The lady did handle it well and said it wasn't attached properly and broke and it was there when I had come in, therefore it should be replaced. The young man did not like that answer and was very rude with her. I have had a few oil changes since and have not had any more problems. The guys are usually very quick and great at multitasking. More

Friendly We had a great sales person who we have seen 2 times now. He helped us get everything we needed in a vehicle in our price range. We have had warranty We had a great sales person who we have seen 2 times now. He helped us get everything we needed in a vehicle in our price range. We have had warranty work done and it's always been quick! More