NewRoads Aurora Toyota

My experience purchasing a car at Aurora Toyota was extremely satisfying. Ash went above and beyond to help me. Highly recommend Aurora Toyota. Elena P extremely satisfying. Ash went above and beyond to help me. Highly recommend Aurora Toyota. Elena P More

I bought Toyota Camry SE Hybrid 2020 from them in June. They backed out what price they quoted. Even General manager sales Cris Elwood backed out what he said. Totally unethical and non professional behavi They backed out what price they quoted. Even General manager sales Cris Elwood backed out what he said. Totally unethical and non professional behaviour. Never Owen their own words. I was very disappointed from them. Will advise never go there. More

I bought a used vehicle from them on line. They were completely honest about everything. I couldn’t be happier. Would recommend them to anyone. completely honest about everything. I couldn’t be happier. Would recommend them to anyone. More

Excellent service from the team new roads aurora toyota and David alavie product advisor did a great job from explaining about car till final delivery. and David alavie product advisor did a great job from explaining about car till final delivery. More

Excellent service, knowledgeable salespeople. Excellent service, professional salespeople, very knowledgeable and detail oriented. They helped us select a vehicle that perfectly meets our requirem Excellent service, professional salespeople, very knowledgeable and detail oriented. They helped us select a vehicle that perfectly meets our requirements and fits budget. I will definitely recommend Aurora Toyota and more specifically our product advisor Manny Da Silva to my friends. More

I recently leased a Rav4 from NewRoad Aurora Toyota. Manny Da Silva was the sale representative who helped me chose a car. He answered all my questions and gave me a nice tour of different cars. Manny Da Silva was the sale representative who helped me chose a car. He answered all my questions and gave me a nice tour of different cars. More

Manny and VAS were great to work with! Manny listened to my very specific requirements and found me a solution quickly! Great job guys. Dan my very specific requirements and found me a solution quickly! Great job guys. Dan More

Hi Michael ,We are very satisfied with your service, Hi Michael , We are very satisfied with your service, keep up the good work! That is reason we are back to you every two years. Best Regards Joh Hi Michael , We are very satisfied with your service, keep up the good work! That is reason we are back to you every two years. Best Regards John Zhang More

Out of this World We were extremely pleased and well taken care of, as we purchased a beautiful 2019 Highlander. Our sales person, Jennifer Scherle, was friendly, enth We were extremely pleased and well taken care of, as we purchased a beautiful 2019 Highlander. Our sales person, Jennifer Scherle, was friendly, enthusiastic, patient, knowledgeable and extremely professional. She worked for us and made our purchase experience fun and easy. She has gone above and beyond our expectations and we would highly recommend Jennifer at Aurora Toyota if you are thinking of purchasing a new or used Toyota. Her dedication is second to none. Thank you Jenn - I LOVE my new Highlander!!!! More

AWFUL I UNDERSTAND THAT THE MAJORITY OF DEALERSHIPS, NO MATTER WHAT BRAND IS SOLD, MAKE THEIR MONEY IN SERVICE. RIPPING OFF LOYAL CUSTOMERS IS NOT A METHOD I UNDERSTAND THAT THE MAJORITY OF DEALERSHIPS, NO MATTER WHAT BRAND IS SOLD, MAKE THEIR MONEY IN SERVICE. RIPPING OFF LOYAL CUSTOMERS IS NOT A METHOD THAT SHOULD BE CONDONED, BUT THEY DO!!!! A FULL BRAKE SERVICE AND REPLACEMENT WAS DONE ON MY VEHICLE GUARANTEED FOR ONE YEAR, PARTS AND LABOUR. WELL, ELEVEN MONTHS LATER BRAKES WORE OUT BACK AND FRONT - xxx? RETURNED TO THESE xxxxxxxx TO HONOUR THE CONTRACT AND THEY REFUSED THEN CHARGED A SERVICE FEE. I FOUND ANOTHER MECHANIC TO DO WHAT THESE PEOPLE CAN'T. NEVER AGAIN!! I SUBSEQUENTLY FILED A COMPLAINT DIRECTLY TO TOYOTA CANADA. DO NOT PURCHASE ANYTHING FROM THIS DEALERSHIP. More