Myers Ottawa Nissan

Never have ypur Vehical serviced here Brought my Nissan 2019 Kicks to Myers Nissan Bells Corners and needed to have all 4 of the coil springs replaced at $2000. Then shortly after getting my car back, I n 2019 Kicks to Myers Nissan Bells Corners and needed to have all 4 of the coil springs replaced at $2000. Then shortly after getting my car back, I now have grinding on the front drivers side. It appears that all of a sudden the caliper has seized. An issue that wasn't there before i brought my car in. And Myers would now like to charge me another $1000 to fix it. Took my car to a different garage and after an inspection and lubrication there appears to be no issue with the calipers. Everything was moving fine, nothing seized and only cost $67. So it really all comes down to xxxx Myer Nissan All that to say my impression/opinion is someone screwed something up and the staff at Myers doesn't want to take responsibility for it. Take that for what you will but both my wife with a 2019 Rogue won't be returning there for any reason. More

Sharing my experience regarding a wheel alignment on Tuesday, July 19th 2022: Katelin was my Service Rep - and she pulled out all the stops to have a wheel alignment done and completed within an hour Tuesday, July 19th 2022: Katelin was my Service Rep - and she pulled out all the stops to have a wheel alignment done and completed within an hour with no prior appointment.? This was amazing customer service and I'm very appreciative of the Customer Service and the wheel alignment itself. Thank you Katelin and thank you Bells Corners Myers Nissan.!! More

Waste of time Sales person wasted our time. Did not know changes between different models of one of their most popular vehicles! Didn't know accessories, had to lo Sales person wasted our time. Did not know changes between different models of one of their most popular vehicles! Didn't know accessories, had to look up and print specs, and ask service department for information all while we waited around. Wanted to deal with trade in vehicle and sign on trade paperwork before price negotiation. Wasted two trips to see him and total 4 hrs of our time before he saw manager to give us price way above MRP and other dealerships. What a joke! More

Second trip for the same recall service -waiting and waiting I'm back for a second time for the same recall service. I called two days ago to understand how long i would need to be at the dealership and was tol I'm back for a second time for the same recall service. I called two days ago to understand how long i would need to be at the dealership and was told 1 to 2 hours. I drop my car off today and was told it could take 4 to 5 hours because they have other work orders in the que. So why did you book me for an 8 am appointment, and tell me on the phone it would be 1.5 to 2 hours? On top of it you asked me if i needed an oil change on my electric car..... There has to be a better service model these mainstream dealerships can apply. There has to be a better way for the automakers to facilitate recall tracking and recall service for their existing customers. We need an 'Uber' for the automotive industry to call these companies to task. Please Myers if you have someone in your service department giving customers information about their appointments and the duration, avoid making the customer the bad guy when he arrives with that expectation. More