Murray Hyundai Medicine Hat

Kim always goes above and beyond when I take my car in. It is always so easy booking my car in when I need a servicing done. Kim always make sure she goes the extra mile to fully accommodate my needs. The q It is always so easy booking my car in when I need a servicing done. Kim always make sure she goes the extra mile to fully accommodate my needs. The quality and professionalism is always as best it can be and that is why I continue to take my Tucson for my oil changes at this dealership. More

Excellent Service As always, the service department, especially Kim, was a pleasure to deal with. All the work was completed quickly and efficiently. All of my concerns As always, the service department, especially Kim, was a pleasure to deal with. All the work was completed quickly and efficiently. All of my concerns and questions were answered and the service was very pleasant. I would recommend this place to all. More

Personal service Service department takes an interest in my concerns as a customer and tries to understand and come up with a solution, no waiting for someone to notic Service department takes an interest in my concerns as a customer and tries to understand and come up with a solution, no waiting for someone to notice I'm there & wonder why. More

Service The customer service was wonderful and everything was explained to me up front. I was kept informed as to the progress of my appointment. The overall The customer service was wonderful and everything was explained to me up front. I was kept informed as to the progress of my appointment. The overall experience was great. More

Excellent Our service was excellent as usual. I had to bring my vehicle back in for the same issue and was provided a loaner, which I appreciated. Kim kept me a Our service was excellent as usual. I had to bring my vehicle back in for the same issue and was provided a loaner, which I appreciated. Kim kept me apprised during each step. My only concern was that I had to bring my vehicle back in as the wheel alignment was not completed correctly and had to be redone after I noticed a noise (while on a long car trip). More

They have forgotten 'the customer is right'. I purchased a used 2013 Honda Civic EX from this dealership and was generally satisfied with the price ad condition of the vehicle. They did not provi I purchased a used 2013 Honda Civic EX from this dealership and was generally satisfied with the price ad condition of the vehicle. They did not provide me with a second key and all these cars come with on. secondly I was not aware of locking wheel nuts and they did not provide me with the key to unlock them. this made me wonder what kind of predicament that would leave me in had I had a flat tire. could not even change to the spare. Additionally, I received from them an inspection certificate passing the car. Now I wonder if the wheels were inspected or just passed over because they didn't have the key. Additionally if it was inspected, then they did have the key and did not provide it to me. So far I have only been given a run about on this issue. they could do the right thing and repair it gratis since if it was inspected, they lost the key. Alternatively, it would be a criminal offense had they neglected the inspection. So far this is one unhappy customer. I would have to get some satisfaction on this issue before I would consider buying from Murray Hyundai again either new or used vehicle. More