Mountain Hyundai
Hamilton, ON
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565 Reviews of Mountain Hyundai
Excellent service! All the staff working at Mountain Hyundai goes above and beyond to satisfy the customer needs. Must visit this showroom to experience honesty loyalty All the staff working at Mountain Hyundai goes above and beyond to satisfy the customer needs. Must visit this showroom to experience honesty loyalty and integrity! More
New car purchase We purchased our new Santa Fe at Mountain Hyundai Thank you Matt and Cecelia for all your help and time in helping us through the process. The who We purchased our new Santa Fe at Mountain Hyundai Thank you Matt and Cecelia for all your help and time in helping us through the process. The whole team at Mountain Hyundai was a pleasure to deal with. We will surely recommend you to our family and friends More
Excellent all around All the people who work for Mountain Hyundai are professional and courteous and have great prices backed by amazing warranties. My family and I have b All the people who work for Mountain Hyundai are professional and courteous and have great prices backed by amazing warranties. My family and I have bought two vehicles so far and will be going for a third when needed Thank you Mountain Hyundai. More
Best experiance ive had buying a new vehichle.. Mountain hyundai and thier sales staff (desiree and mary) were amazing from start to finish i wouldnt have had it any other way. courtious, friendly, Mountain hyundai and thier sales staff (desiree and mary) were amazing from start to finish i wouldnt have had it any other way. courtious, friendly, exceeded my expectations cause ive had bad experiances elsewhere.. they made my purchasing of my new tuscon enjoyable and im more then happy to be a returning customer .. More
Great low pressure experience Generally I hate buying cars. This was my daughter’s first experience. Andrew spoke directly to her and made it an enjoyable time. Great car too. Generally I hate buying cars. This was my daughter’s first experience. Andrew spoke directly to her and made it an enjoyable time. Great car too. More
Amazing Ronny is such a helpful salesman! He made buying my first brand new car an awesome experience. He showed me how to work every part of new car and advi Ronny is such a helpful salesman! He made buying my first brand new car an awesome experience. He showed me how to work every part of new car and advised when and how to maintain my car. Took my picture of me in my car when I picked it up. Called me to see how I was enjoying my new car and if I was enjoying it! Mary in finance was very friendly and accommodating Highly recommend Mountain Hyundai More
We serve at our leisure!! I order a new key fob to coincide with a service call(Sept. 27). I show up for the service and am told by the service advisor my fob has not arrived. I order a new key fob to coincide with a service call(Sept. 27). I show up for the service and am told by the service advisor my fob has not arrived. She advises me the fob will come in shortly and she will call me to book another appointment. More than two weeks pass. I decide to phone the dealer and speak to someone in the Parts Department. They tell me the part has been at the dealership for weeks(Sept. 27) and it was in the dealership when I brought the car in for service. They apologized and advised me to come in the following morning and I would get the fob programmed and the key cut. I come in as instructed. The same advisor is at the desk. I explain to her why I was there. She acts as if this is news to her - not even acknowledging her failure to get back to me. She then tells me that an appointment hadn't been made for me and I would have to schedule another appointment. When I advised her of my conversation with the Parts Department the day before she indicated she wasn't responsible for whatever they had said. More
Fantastic service From the moment I walked into mountain Hyundai it was a great experience from start to finish. I was approached in a non pushy Manner, James Barr intr From the moment I walked into mountain Hyundai it was a great experience from start to finish. I was approached in a non pushy Manner, James Barr introduced himself and let me know he was there to help me with any questions I had. He has a great sales approach and allows you space when needed and great product knowledge. Mark the sales manager was fantastic at getting me the best deal possible and gave me great value on my trade in. When I picked up the vehicle James gave me a full detailed information session on the vehicle. I will definitely be back to mountain Hyundai for my next purchase. More
Top Notch Service The service was amazing - Grant worked with me to figure out the perfect fit and style for my needs. I'm now able to show up to client meetings in sty The service was amazing - Grant worked with me to figure out the perfect fit and style for my needs. I'm now able to show up to client meetings in style and rock deals. Thanks Grant for being the best one out there - nothing but the best and even following up to check in and see how the new car is running! Thanks buddy - a true professional! More
Great Service After having a horrible experience with the crooked team of mazda down the street, I decided to browse a few dealerships on the final Sunday of the mo After having a horrible experience with the crooked team of mazda down the street, I decided to browse a few dealerships on the final Sunday of the month. My husband and I were interested in a few different cars and saw some we liked at this dealership. I returned on Monday afternoon and was emediately greeted by Ronny in the car lot. He explained the promotions happening with the new 2018 Elantra models and offered to show me the new stock in the back of the dealership. I was very interested in a few cars and returned later that evening to let my husband check out these cars. Once again Ronny greeted us both upon arrival and although he was very busy with other customers he was very attentive with no pushiness whatsoever. He let my husband and I have the keys to the cars in question and just sit in each individual car uninterrupted while he went back inside. He said if we were interested in test driving either one just let him know. Because of the fact that we were treated respectfully and allowed to get a feel for the car on our own we dicided to purchase the car that evening. After going back and forth with negotiations we arrived at a deal I could live with. At all times during these negotiations Ronny gave us our space and only came back to the table when we indicated that we were ready to finalize the deal. It was because of the low pressure service we received that we were actually quite comfortable finalizing the sale that night. The only downside to this experience was the additional 250 predelivery charge tacked on to the contract. These fees are a scam and while I realize that legally you can refuse to pay them I was all cared out at that point so we just ate the $250 because everything else had gone quite smoothly. Once the financial manager realized I was not going to purchase all this additional coverage she got down to business and was very professional and courteous. Also when we went to pick up the car the financial manager was not there and did not leave our deposit refund with the sales person which was maybe just an oversight, however that cheque was hand delivered to me early the next morning by Ronny at which point he went over some additional features of the car with me. I have driven this car for one week now and am very happy with it.Anybody wanting to buy a new or used car I recommend you go see Ronny. More




