Mountain Hyundai

Difficult to get to. Appreciate they paid for Lyft. Hope my turn indicator problem is fixed, Appreciate they paid for Lyft. Hope my turn indicator problem is fixed, More

Everything was completed timely and efficiently. I think everyone and I plan to bring it back when it needs service again.. I think everyone and I plan to bring it back when it needs service again.. More

Best experience ever at a dealership! Great price, no need to haggle. Was in and out with an awesome new car in less than 2hrs! Amazing! Great price, no need to haggle. Was in and out with an awesome new car in less than 2hrs! Amazing! More

Went here for warranty repairs. First impression was positive. They explained what to bring how it will go and hinted quick resolution if it approved. They did charged twice other H First impression was positive. They explained what to bring how it will go and hinted quick resolution if it approved. They did charged twice other Hyundai dealer price for same inspection. Then it all went downhill. Nobody knows what happening, i am on hold for 30-40 min. And eventually it all goes to calls redirected to voice mail. Later they resurfaced. Too bad i had more than enough time to get to the point finding new car to replace my. Heck it will be delivered sooner than Mountain Hyundai will provide estimate. Very very disappointed. If you don't want to take a job, you busy, whatever ... at least be transparent. The most degrading thing is when people treat you like stupid person who should eat it all and never complain. More

Abdul, Fraser and Jordan were today, kind, polite, informative and helped me a great deal today. I am a senior and absolutely felt taken care of. Thank you gentlemen!!! informative and helped me a great deal today. I am a senior and absolutely felt taken care of. Thank you gentlemen!!! More

My car needs to be towed to a Hyundai dealer for service and they are the closest dealer. They can't give me an appointment for a week, but I also can't tow the car there more than 1-2 days before the appoi and they are the closest dealer. They can't give me an appointment for a week, but I also can't tow the car there more than 1-2 days before the appointment OR THEY WILL CHARGE STORAGE FEES. That was the end of the conversation. More

Mountain Hyundai’s customer service? A true comedy of errors. Tried to get a warranty claim covered—boom! Suddenly I’m starring in a $3000 “Oops, that’s not covered” scam drama. Meanwhil A true comedy of errors. Tried to get a warranty claim covered—boom! Suddenly I’m starring in a $3000 “Oops, that’s not covered” scam drama. Meanwhile, the TSB is waving hello like, “Dude, it’s totally covered.” If you want a laugh and a lesson in how to lose customers fast, this place is your go-to! More

I am disappointed with Hyundai for persuading customers to purchase additional warranties that provide no coverage. For example, I opted for the extended warranty for our tires, only to be informed that it to purchase additional warranties that provide no coverage. For example, I opted for the extended warranty for our tires, only to be informed that it does not cover them due to wear and tear. Despite our car being only two years, the tires, which cost over $550 each, should last longer than two years. Similarly, we also purchased the warranty for scratches and dents, but to no avail. They claimed that the scratch was too long or the dent too deep, rendering it not covered. It seems that they upsell customers on these extras, giving a false sense of security. Furthermore, I am disappointed in Adam Parry, Service Manager, for not following through on his promise to address the situation. Despite assuring me that he would resolve the issue, I never received any further communication from him. Until my new situation with my tires when he did contact me, He informed me that they recommend us to get our tires rotated every 12,000 km or every second oil change, but they don’t inform you that you need to get it done for warranty purposes. I mentioned about the scratch and dent, and he informed me that the paper work must have gotten lost and he would check. After both claims were denied, he got someone else to call to inform. It is clear that I will now handle my vehicle maintenance elsewhere, ensuring to keep all receipts for warranty purposes. It is likely that they will find reasons to deny coverage, as they have done with everything else. More

Cameron Osler-Mountain Hyundai Service Advisor who went truly above and beyond! After closing hours, he kindly helped me top up my radiator coolant—something outside his usual responsibilities. Not only truly above and beyond! After closing hours, he kindly helped me top up my radiator coolant—something outside his usual responsibilities. Not only did he assist me quickly, taking less than 10 minutes, but he also didn’t charge me for the service. His willingness to help without expecting anything in return speaks volumes about his character and dedication to customer service. I’m incredibly grateful for his support and highly recommend this dealership for their outstanding staff. More

This is the fourth car we have purchased from Mountain Hyundai. Brent Chislett provided outstanding service. He was honest, approachable, interested in our needs, and engaged in the process. The entire te Hyundai. Brent Chislett provided outstanding service. He was honest, approachable, interested in our needs, and engaged in the process. The entire team is friendly without being overbearing or high pressure. More