Motor City Chrysler

Easy service appointment I brought my truck in for an early morning appointment and was handled quickly and efficiently by John Leclair. I took the shuttle van to work and wa I brought my truck in for an early morning appointment and was handled quickly and efficiently by John Leclair. I took the shuttle van to work and was picked up promptly at the end of my work day to return to pick up my vehicle. My truck was done as promised and the parts that were installed took care of my concern. I had an appointment set up for a previous day, but had to reschedule and Christina rebooked my appointment for me with no problem. More

Excellent Experience Salesperson took the time to answer all our questions before we made our decision and provided us the with the right vehicle to meet our needs. I woul Salesperson took the time to answer all our questions before we made our decision and provided us the with the right vehicle to meet our needs. I would recommend our salesperson to anyone I know who is in the market for a new vehicle More

Excellent Buying Experience Wayne helped my 77 years young mother to purchase her very first new vehicle.. The process was as smooth as can be.. Thank you so much.. Wayne helped my 77 years young mother to purchase her very first new vehicle.. The process was as smooth as can be.. Thank you so much.. More

great service from Jarrod Funkenhauser Jarrod was very helpful and did a great job .Took the time to explain everything about the new car and hooked my phone up for me also.I would recommen Jarrod was very helpful and did a great job .Took the time to explain everything about the new car and hooked my phone up for me also.I would recommend Jarrod to anyone.A great dealership to work with. More

Best Dealership Ever The sales and service department were both wonderful and helpful. I would definitely recommend this dealership hands down the best I've been to. Bo The sales and service department were both wonderful and helpful. I would definitely recommend this dealership hands down the best I've been to. Both service and sales were wonderful. More

Good but not great The seller Karen Girard was fantastic in her ability to make us very comfrortable with our purchase.She went over and above what we expected .Very sat The seller Karen Girard was fantastic in her ability to make us very comfrortable with our purchase.She went over and above what we expected .Very satisfied thank you KAREN . However the dealership was good but Chrysler should have checked those rotors before I got the van Very dissapointaed at Chryslers also wwhen I previous left my car at Ford Dealership all day long it was washed at a car wash on the outside every time . So far I give the Chryslers name a 6 out of ten for the first time dealing with Chrysler Bad taste in my mouth Honest you wanted my opinion Art Duquette More

Tire replacement Ran over 11 pieces of sheet metal. CAA driver said this was the worst tire he had seen in 11 years. My wife went to the dealership and asked if they Ran over 11 pieces of sheet metal. CAA driver said this was the worst tire he had seen in 11 years. My wife went to the dealership and asked if they had this size. Bobby Stewart told her to leave the car (on a Monday), put on a new tire for $75 off the normal price and completed service that was scheduled for Wednesday. He told her he did not want to see her drive in the snow with a donut. Terrific job, terrific service, terrific service advisor. Thank you, Paul More

Wayne Rogers was amazing My husband and I went to numerous dealerships and were not happy until we met Wayne. Not once did we feel like he was throwing a sales pitch, out for My husband and I went to numerous dealerships and were not happy until we met Wayne. Not once did we feel like he was throwing a sales pitch, out for a sale, or even he was lying to close a deal. He was honest, ready to help and went above and beyond to ensure we were happy before and after. Not once did we feel pressure. After 7 vehicals from GMC we are now Crysler customers. Wayne won our business hands down! Great customer service Wayne! At the end we dealt with Andrea who was extremely nice and went up against a hard person to seal a deal when it comes to extras but she managed. She was hard to resist, did her research and sealed a deal with extended warranty that suited our needs in the end. More

Immediate resolution of problems by service manager After expressing my displeasure with the rental car I had received this past week, the service manager Adrian called me within 24hours to rectify the After expressing my displeasure with the rental car I had received this past week, the service manager Adrian called me within 24hours to rectify the situation. Since I have to bring my car back in a week to get repaired he said he would ensure my next rental car was in good condition and that somebody would drive it to my house to swap cars to save me the inconvenience of driving to the dealership. I was very impressed with his concern and eagerness to ensure I was a satisfied customer. Rony Brandi has also been a great help not only while buying my new Jeep but with any questions or concerns i've had since buying the Jeep. He answers all my questions very quickly and has made the whole process very easy. Thank you. More

Great service! We were looking at buying our first new vehicle for our growing family. We did not want to break the bank but wanted something realistic for us. Kare We were looking at buying our first new vehicle for our growing family. We did not want to break the bank but wanted something realistic for us. Karen girard was recommended to us and we are glad we took that advice. Our overall experience and the honesty we received from Karen was great! She worked with our budget and found what was best for us! More