Motor City Chrysler

Motor City Chrysler.committed to customer satisfaction On a scheduled oil change the Tech noticed a very serious safety issue on my old Pacifica. This is perhaps the first person to thank. A very heavy On a scheduled oil change the Tech noticed a very serious safety issue on my old Pacifica. This is perhaps the first person to thank. A very heavy and expensive repair to replace the engine cradle. Due to the unusual nature and the age of my car Service Manager Adrian Lavictoire immediately took action, relaying photos to the Area Service reps who were very kind to order the complete repair .parts and labour with only a very minor deductible..Thank you. Also John Leclare, at Motor City who followed through with things until completion. .I have the greatest confidence in the Staff and Mechanics at Motor City Chrysler from oil changes to the most major repairs. Great service Adrian. More

Positive experience We had been looking for a van at various dealerships and were having trouble finding one with all the features that we wanted but also did not have ot We had been looking for a van at various dealerships and were having trouble finding one with all the features that we wanted but also did not have other features that we did not want to pay for. Rick was very helpful and when we could still not find the right options and were ready to walk away, he made arrangements for us to get the van we wanted without having to pay extra for the features that we did not want but that were present in that van. He was also accommodating with respect to our children and a recent surgery that I had. More

Very professional Hey guys, I was on Motor City website, and I saw a blacked out 2016 Dodge Ram sport that I feel in love with. So I emailed a sales rep Jarod Funken Hey guys, I was on Motor City website, and I saw a blacked out 2016 Dodge Ram sport that I feel in love with. So I emailed a sales rep Jarod Funkenhauser at 11pm on a Sunday night. He got back to me asap called me first thing in the morning. By 10am we had made a deal. This is my second truck that I've bought from Motor City Chrysler in the last 3year. Hands down the best dealership in the city! Thanks Motor City Chrysler More

Waited far too long Recall on Journey took far too long to do. If I hadn't called to complain I would still be waiting. Originally had appointment last August which was p Recall on Journey took far too long to do. If I hadn't called to complain I would still be waiting. Originally had appointment last August which was postponed until February and not done until May. I have doubts that I will deal with this dealership again. More

accessibility Booked service appointment on-line. I was then e-mailed sales promo. Then e-mailed automatic reply saying someone would be in contact. After 2 days Booked service appointment on-line. I was then e-mailed sales promo. Then e-mailed automatic reply saying someone would be in contact. After 2 days of hearing nothing I called to get confirmation and they couldn't find my booking, was put on hold and cut off. Called back later in the day and started over with my booking. When the car was in for repairs I called to get an update but three times there was no answer and was prompted to call back later. More

Purchased a 2017 Grand Caravan Thanks to the help of Jarrod Funkenhauser, we got a beautiful van at a more than fair price. Jarrod was very helpful and patient with us. We weren Thanks to the help of Jarrod Funkenhauser, we got a beautiful van at a more than fair price. Jarrod was very helpful and patient with us. We weren't too sure on what we really wanted and had been shopping around a bit. After seeing Jarrod, we made a decision and bought our new vehicle on the spot. He had it ready for us to pick up when he said he would and we appreciated that as well, he also got us a fair trade in price for my old car. Ruby Hupalo in Financing was also very pleasant to deal with and helpful. My next review will be about the service department (when that time comes), hopefully it will be as efficient and friendly as the sales team above. Thanks again Jarrod and Ruby! Maxine and Steve Haggith More

Fast! Efficient! Reliable! Great Dealership! Jarrod got us into a vehicle on our 1st vist! Very knowledgable! Knows how to get the deals! Great Salesman! Happy to see people lik Great Dealership! Jarrod got us into a vehicle on our 1st vist! Very knowledgable! Knows how to get the deals! Great Salesman! Happy to see people like him employed in such a great company! Thanks for everything Brother! -Brewin'Bros More

Swap winter for summer tires I recommend this dealership. I had a good experience. My requests were handled promptly and professionally. The staff are courteous. The dealer provid I recommend this dealership. I had a good experience. My requests were handled promptly and professionally. The staff are courteous. The dealer provided free ride twice in the same day. More

Excellent sale service Jarrod was very helpful and profesional with the purchase of my new vehicle.I would recommend him to anybody for they new vehicle purchase. Thank You Jarrod was very helpful and profesional with the purchase of my new vehicle.I would recommend him to anybody for they new vehicle purchase. Thank You very much! More

Friendly staff and not pushy The salesman was very friendly and helpful. He wasn't pushy and was very clear on the information he gave us. All in all it was a good experience. The salesman was very friendly and helpful. He wasn't pushy and was very clear on the information he gave us. All in all it was a good experience. More