brought my 2014 Ford Escape in to have winter tires changed over to summer. Patrick Doucette is my service adviser. Patrick always professional, offers advise, answers questions and is always polite and makes you feel more of a friend than a customer. He is always striving for customer satisfaction. In 50 years of driving, and owning many different brands of vehicles, Patrick without a doubt is the best service adviser I have ever had the pleasure in dealing with. Patrick is now taking the position of Service Director, I will honestly miss dealing with Patrick with all my service visits, but the great service that I always received will now be even better with Patrick at the helm of the complete service department.
Also when I at in the dealership I stop to talk with Ernie and Marie-Claude in Parts. These people are always great to talk to, and Marie-Claude has always got my tires for me, (Michlin tirers) winter and summer at the best possible prices. I have had nothing but great experiences at Mont-Bleu from the first time my wife and I walked in 4 years ago to buy our Escape, the buying and the service experiences have always been outstanding. Patrick thank you so much for outstanding commitment to customer satisfaction, and I will never forget the time you personally brought my Escape to the front door so I would not have to walk around looking for it while I was waiting for my hip replacement, as you knew I had a hard time walking.