Moncton Honda

My parents came in Moncton to shop for a car. Was snooping around the cars NO ONE ever came at us for help. So I went inside talk to a guy. Came outside and as soon as I said I was looking for a used snooping around the cars NO ONE ever came at us for help. So I went inside talk to a guy. Came outside and as soon as I said I was looking for a used car he went back inside. I WENT BACK inside and there was a guy doing absolutely nothing. I ask him if i could have some info on a car and he respond to me THERE IS NO TEST DRIVE NOW ITS TOO LATE. I didn’t needed a test drive since i owned the same car. We still went to his desk. I told him my parents was not from the area, are not the best in english and need the car by tomorrow. He said well i do not work tomorrow can you come friday. I was like no like I said we need the car tomorrow. He still made us an appointment we didn’t even want. I contacted the support chat in the evening and ask to change my appointment for the next day and I needed someone who speaks french. A guy repond super quickly and made us an appointment at 10 in the morning. Went there at 9:50. Told the receptionist i had and appointment with that guy and she gave me a weird look. She went in the back and came back to tell me he is overbooked and cant see us today BUT the guy who wasn’t supose to be working was there!!! I said i SPECIFICALLY ASK for someone in french and she didn’t know what to do. The guy who wasn’t supose to be there came to us and told me “I just came into work just for you guys”. That guy was actually at his desk with 2 other clients…. It was super awkward since we didn’t needed his work since my parents don’t understand a word from him… Finally the receptionist found us someone french. All the time after we felt super bad for the other employee. We left there with a beautiful HRV. Our seller was amazing and finance guy super experienced. But our service prior to that was xxxx. More

Amazing service. I bought a used car from them and everything was great from sales experience to finance experience. Overall great service. Would recommend to anyone in search for a new or used car. everything was great from sales experience to finance experience. Overall great service. Would recommend to anyone in search for a new or used car. More

I needed work done to my brakes. It was a sudden issue. They got me in quick and my service was exceptional! Thanks Moncton Honda! They got me in quick and my service was exceptional! Thanks Moncton Honda! More

They don’t provide a good service and they don’t make you feel appreciated as a customer. I have always loved Honda’s but this dealership is so awful, I will look for another dealer for my futur purchases. feel appreciated as a customer. I have always loved Honda’s but this dealership is so awful, I will look for another dealer for my futur purchases. They don’t pay attention to details either. I will never recommend them to any of my family or friends. Examples: I paid for a service they couldn’t fulfill and they don’t care when you bring it up to them. They basically called me a liar when I had facts to support it. They didn’t call me back after asking for a call back. This isn’t a good company to deal with in my opinion. They are so big and probably don’t care. More

Got my car serviced for what was supposed to be a day and a half so It was not long enough fot them to give me a car in the meantime. It ended up being 3 days :( My 4 year old civic had rust. It was appr a half so It was not long enough fot them to give me a car in the meantime. It ended up being 3 days :( My 4 year old civic had rust. It was approved to get fixed no charge. I asked to fix a scratch on the bumper ( my fault ) at the same time. No problem it will cost you 300$ plus tax. Pick up my car they charged me 285$ tax in. I was like wow cheaper than expected. To find out they didn’t fix my bumper at all and charge me to fix a tiny dent that was barely noticeable on the trunk while fixing the rust. Never advised me. More

Not an honest car dealer . Ripped off newcomers during this pandemic. Be careful with the finance office guys. They will add undisclosed ridiculous fees and warranties without your consent. Always double this pandemic. Be careful with the finance office guys. They will add undisclosed ridiculous fees and warranties without your consent. Always double check paperworks before sign anything. Bunch of liars from sale man to the Office. Avoid ! More

Beware the quoted price is not the final price I looked at a number of used vehicles. Test drove several. We decided on one vehicle. Sat down to discuss the price. The salesman said the price w I looked at a number of used vehicles. Test drove several. We decided on one vehicle. Sat down to discuss the price. The salesman said the price was $28,000. We said that was good as that was what we had budgeted. We talked to the Finance person since it was Saturday at closing time he indicated he would get back to us with the final amount on Monday. I was in a meeting when he called but said the loan was going to be $30,271.92. I simply wrote the numbers down without much thought. I guess I should have thought more about the numbers. The vehicle was delivered to us in PEI. The person with the forms told us this is where we initial and sign. The details of the breakdown were never shown to us. It was later we discover that on top of the $28,000 we are also charged: $2728.00 for an extended warranty $799 for the rust inhibitor $250 for the tire warranty $200 for the license fee $179 for the registration fee When we told the salesman that $28,000 was our budget and that the number he gave us was perfect, he should have told us oh by the way... then we could have decided that maybe we could look at a less expensive vehicle. By the way another Honda Dealership explicitly told us the price on the road. So to have the Moncton Honda dealership give a low number and add almost an additional 25% to the price of the vehicle tells me their saleman have been told NOT to include the full number. It has been a very disappointing experience and I would not recommend this dealership at all. More

Had my car for 3 months , have had sooo many issues including engine overheating on hwy , had to get towed in and get Thermostat Housing replaced, yes they did get me in quickly and fix my issue that d including engine overheating on hwy , had to get towed in and get Thermostat Housing replaced, yes they did get me in quickly and fix my issue that day however this should not be happening . And Moncton Honda Service says every time something goes wrong with this car is well you bought a used car, hello I'm paying $20,000 for this used car :( I have had nothing but problems with this car in the three months that I have owned it has cost me so much , now that I have had so many problems with this car I am afraid to drive it a long distance , I wish I would have bought privately would have been approx 15 thousand of dollars cheaper and less problems might have actually had a vehicle that lasted me and was reliable , I just really wish I didn't go to Moncton Honda to purchase a car , it is now my regret :( I really do not believe this car is going to last me without costing me thousands of dollars in repairs. BUY AT UR OWN RISK. More

Nick larochelle is a lying punk! He promised me a brand new set of tires only get the car home and pull a worn out set of useless tires. Then he magically forgets he ever told me I was getting new tires. S new set of tires only get the car home and pull a worn out set of useless tires. Then he magically forgets he ever told me I was getting new tires. Stay away from this idiot and from Moncton Honda in general More

Huge Miss!! **Dont recommend Moncton Honda ** Stay away !!🚨🚨 **Stole my $500 deposit and refused to refund and even hung up on me** I recently went to Moncton Honda to purchase a vehicle. The service !!🚨🚨 **Stole my $500 deposit and refused to refund and even hung up on me** I recently went to Moncton Honda to purchase a vehicle. The service started out great as it should looking for a vehicle. I went in late friday night to test drive a older corolla. I then put a deposit to "save" the vehicle. I woke up and had a second thought on the decision and decided to go after a much newer corolla which they had none in stock. I called first thing saturday morning and spoke with the finance manager about cancelling the deal. He then ended the conversation very rudely and hung up. Sales person txted me to "save" the deal then threatened me I was not going to get my deposit back unless I purchased their vehicle. I then had to contact the manager which told me I lost my $500. MASSIVE MISS and now I have to go and fight them in small claims court to get my $500 back. Buyer beware dont put a deposit down because youll lose it !! More