Mississauga Kia

Worst service experience. Left with more issues. Been coming to this dealership for a bit over 2 years and my Service experiences have been deteriorating in that time. Virtually everything I have had Been coming to this dealership for a bit over 2 years and my Service experiences have been deteriorating in that time. Virtually everything I have had a big service I have left with more issues with my car when I had no issues to begin with. My recent trip to this dealership where I had the top tier service 4 left me utterly frustrated and disappointed because I know habe ignition and engine issues. I had my spark plugs replaced as this was recommended and paid a huge bill only to leave with issues that are happening daily. I have returned to the dealership twice and have had to take time off work in one of these cases but the issue is still not resolved! I have absolutely no idea if the service techs are qualified or trained at this dealership for Kia since the service center is owned by an umbrella group that has multiple brands serviced in the one shop. I have contacted the service manager and am waiting on a response. Will update the review once I have seen next steps and if the issue gets resolved. All I can say at the moment is that it's better to keep your car away from this dealership for your services since the techs have no idea how to diagnose and fix issues that they caused. More

Family/Friend Treatment to a Client The Mississauga KIA Team whom we dealt with are the ones who made us feel like we are their family or very close friends. They did not hesitate to do The Mississauga KIA Team whom we dealt with are the ones who made us feel like we are their family or very close friends. They did not hesitate to do an extra mile for us to get our KIA Sorento. From a very friendly sales person like Maggie who did not stop from the moment we met her to get what we wanted, to Joshua Seller whom we think is an expert on what he does making the "almost impossible" to a "possible" option a client like us would like to have, to Karen that welcomes you with a smile and makes you feel comfortable in the showroom, and the other people in the showroom whom are trying their best to lend a hand and give the information that they have very generously. We felt very welcome and accommodated. We are now saving money for another KIA car and looking forward to deal with them again very soon. More

Sales and service Both buying the car and servicing it have been pleasant experiences. First dealership where I didn't feel jumped on or like I couldn't trust them. Jos Both buying the car and servicing it have been pleasant experiences. First dealership where I didn't feel jumped on or like I couldn't trust them. Josh Seller is a great manager. More

Amazing customer service!! I received a call a few days ago by a gentleman named Bryce. I believe he works in the service department. He was kind, knowledgeable and genuine. He I received a call a few days ago by a gentleman named Bryce. I believe he works in the service department. He was kind, knowledgeable and genuine. He helped me set up a servicing schedule for my Sedona. He is a definite asset to this dealership. Thanks again Bryce for taking the time to help me! More

Service This service department is the best I have ever used and they always wash my car when they are done working on it. Best place I've been to for my car. This service department is the best I have ever used and they always wash my car when they are done working on it. Best place I've been to for my car. More

Will definitely go back !! Staff was extremely professional and knowledgeable. They were patient and took the time to explain and recommend was best needed for my car. I felt th Staff was extremely professional and knowledgeable. They were patient and took the time to explain and recommend was best needed for my car. I felt they were trust worthy and didn't take advantage of my lack of automotive knowledge. I will continue all services and purchases done at this Kia location! More

Great experience with Bryce Ross Had my truck come in for an oil change and your service advisor Bryce Ross was most courteous and helpful and most professional. Service was done qui Had my truck come in for an oil change and your service advisor Bryce Ross was most courteous and helpful and most professional. Service was done quickly and affordable. More

Thank you!! Thank you to the team @ Mississauga KIA!! I purchased a RIO a few years back, which was unfortunately written off :( I returned last week to purcha Thank you to the team @ Mississauga KIA!! I purchased a RIO a few years back, which was unfortunately written off :( I returned last week to purchase the RIO again! My car was tinted and ready for pick up in 2 DAYS!! Steve took the time to go over all the options in my car (even tho I was in a rush, he made sure to get my attention to cover all the safety features!) Steve, Josh & Karen were & still are amazing & so helpful. Thanks everyone! From Vanessa & Gaston xoxo More

Thank you Joshua Seller The finance manager took great care of my credit and my new Forte! He explained how my loan works and outfitted my car with a premium package. Thanks The finance manager took great care of my credit and my new Forte! He explained how my loan works and outfitted my car with a premium package. Thanks Josh for the free tint and the care. I really feel like I was treated fairly and you guys did an awesome job! Go see Josh at Kia! More

Great Dealer Experience We had the pleasure of purchasing a new vehicle from Brian Penner. Brian is a breath of fresh air compared to the usual high pressure uncaring salespe We had the pleasure of purchasing a new vehicle from Brian Penner. Brian is a breath of fresh air compared to the usual high pressure uncaring salespeople that I have dealt with in the past. He is very knowledgeable about the vehicles and is willing to invest the time necessary to make a sale without making the buyer feel rushed or pressured. He loves cars and it shows. From the moment we entered the dealership and were warmly greeted by Karen at reception through the whole purchasing process we were impressed with every one of the team at Mississauga Kia. In the end we made a great deal and left the dealership ecstatic with our new Sorento. Kudos to Brian and the team at Mississauga Kia! More