Mississauga Honda

Hello, im only writing this review since I like this dealership and I leased 2 cars because of the great deals For the past 3-4 years and service I used to receive every time I go there. However, today dealership and I leased 2 cars because of the great deals For the past 3-4 years and service I used to receive every time I go there. However, today I had a poor service from one of the staff members. My car started making noises on the highway and since I moved to Waterloo, I couldn’t wait or leave my car at the dealership. When I entered, the lady asked me if I have an appointment. Since the sound of the engine happened while I was driving on the highway, I had to check it before driving back to Waterloo. I told her I didnt have an appointment. She - then- started to ramble about how busy they are and that they dont have time for me even though that I paid extra money to have an extra type of insurance when the sales guy told me I can drop in anytime I want. She didnt try to accommodate me or help me in anyway. She was rude and for the amount of money I am paying, I was not satisfied at all. I ended up risking the drive to go back to Waterloo Honda where they were very helpful and fixed the problem. This incident changed my view of this dealership and will affect my decisions in any future car services or purchases. I dont usually write reviews but I had to share this extremely poor experience. Thanks for your time - Hamdi More

I got the best service from Mr Ali Al jerian definatly i am recommending to my friends and others as well. Good Luck Mr Ali am recommending to my friends and others as well. Good Luck Mr Ali More

I went for the service of my Honda Accord in June 2020. Their assistant service manager had an arrogant attitude, and didnt want to respond to the questions. All he had to tell is that this is the way it w Their assistant service manager had an arrogant attitude, and didnt want to respond to the questions. All he had to tell is that this is the way it works. The worst thing is that whenever you go there to pick the car after service, no service advisor is there to explain, and only cashiers are there, who tell you to either come again to talk to the service advisor, or that the service advisor would call, which they never do. In my specific case, my battery got dead inside warranty, 1) They charge me the partial (50%) of the battery cost, which is equal to the full price of battery available in the market and in addition also charged be for the battery diagnostics. My point is when the fault is for battery, which has been determined by your diagnostics, why am I being charged for the diagnostics. Besides, the Honda OEM battery's warranty is for the shortest time available in the market even if compared with generic batteries. In addition, the car was returned to me without washing, whereas it was there USP that you can get your car washed up as long as you keep it, and I have pictures to prove it. The OEM tires of the car are creating a squishy sound, and the assistant service manager stated that these are not covered under warranty, less than 3 year, because you drove less, and this noise is because of that. More

Unresponsive Finance & Leasing people. They will pressure-sell you extra stuff when you are buying the car but never return your calls once you have become a customer. Left messages 5 times over 10 pressure-sell you extra stuff when you are buying the car but never return your calls once you have become a customer. Left messages 5 times over 10 days, two in person with front desk and General Manager, to get simple questions about lease answered but no calls were returned. This is post-COVID when dealerships are open for in-person visits. Buyer beware of poor customer service at this dealership. The other dealership nearby called back within 2 hours and answered all the questions to satisfaction. More

After multiple disappointing experiences at other Honda dealerships, I decided to give Mississauga Honda a chance and honestly, no regrets! The service manager, Phil reassured that both myself and my 2018 dealerships, I decided to give Mississauga Honda a chance and honestly, no regrets! The service manager, Phil reassured that both myself and my 2018 Accord were in good hands and he kept his word. You can tell he actually cares about his customers and I will definitely be back. Thank you! More

Everyone at this dealership is super fast when they are selling the vehicle but as soon sale is finalized, you are a complete stranger. It is hard to get in touch with service, finance and leasing. Keep on selling the vehicle but as soon sale is finalized, you are a complete stranger. It is hard to get in touch with service, finance and leasing. Keep on calling, leaving messages but never received a call return. The excuse this that this is a busy dealership. More