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Mini St Catharines

St. Catharines, ON

4.4
46 Reviews

268 Lake St

St. Catharines, ON

L2N 4H1

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46 Reviews of Mini St Catharines

February 14, 2024

Andre was very helpful. He really knew his stuff. All my questions were answered. Thank you. More

by pnpcab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre, Taylor, John
Feb 21, 2024 -

Mini St Catharines responded

Thank you for taking the time to acknowledge Andre and the team! It's our pleasure to answer all your questions and help you get into the right vehicle. We look forward to your next visit to MINI St. Catharines!

February 01, 2024

They are friendly,easy to talk to,very informative, and willing to show you the product. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle and John
Feb 21, 2024 -

Mini St Catharines responded

Thank you for taking the time to acknowledge our team, Bob! It's our pleasure to help you find the right vehicle and we look forward to your next visit to MINI St. Catharines!

December 18, 2023

Professional and friendly service from start to finish, thank you. Worth the drive from Oakville! More

by melaniebancroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne
Jan 09, 2024 -

Mini St Catharines responded

Thank you so much for your kind words! It's our pleasure to help with all your MINI's servicing needs, and we look forward to your next visit!

November 14, 2023

Friendly Great attitude Cleaned my vehicle before returning it to me an informed me of any potential issues More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 21, 2023 -

Mini St Catharines responded

Thank you for taking the time to share your positive experience with us! It's our pleasure to help with your vehicle servicing needs and we look forward to your next visit!

November 09, 2023

Friendly staff, and i can rest assured that my vehicle was serviced properly. Stress free! More

by Lynn.m.mather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne T.
Nov 21, 2023 -

Mini St Catharines responded

Thank you for taking the time to acknowledge our team! It's our pleasure to help with all your vehicle servicing needs, and we look forward to your next visit!

October 02, 2023

Very happy with the whole process of buying a new MINI Countryman. If you are one of the people like me who dreads going to a car lot, have a good visit with the MINI team in St. Catharines. I was treated More

by christine
Recommend Dealer
Yes
Employees Worked With
Andre Babic, Jon Pangendam, Taylor Bangs
Oct 02, 2023 -

christine responded

Can't thank you enough for helping me ... I am really happy with my car and really happy to have had your help. Wishing you all much continued success ahead!

Nov 09, 2023 -

Mini St Catharines responded

Thank you so much for your kind words and glowing review, Christine! We're thrilled to hear you had such a great experience working with Andre and the team. Welcome to our MINI St. Catharines and Performance Auto Group family!

June 30, 2023

Needs improvement in terms of customer relations and service department needs to be more upfront with customers More

by sigandjulia
Recommend Dealer
No
Employees Worked With
Bob
Jul 14, 2023 -

Mini St Catharines responded

Thank you for taking the time to share your feedback with us. We take our customer reviews very seriously and would love to learn more about your experience. A member of our management team would be happy to reach out to you directly to discuss this further. Our Service Manager, David Heidebrecht, can also be reached directly at david.heidebrecht@performance.ca or by calling (905) 934 9894.

June 14, 2023

Friendly, professional, courteous, willing to listen, proud to be of assistance knowledgeable, and excited about MINIs More

by keczan
Recommend Dealer
Yes
Employees Worked With
Melanie Bryson
Jul 14, 2023 -

Mini St Catharines responded

Thank you for your kind words and for taking the time to acknowledge our team! It's our pleasure to help you find the right MINI, and we look forward to your next visit!

February 24, 2023

Bought my first car here and still take it to the dealership for maintenance. Love the staff from sales, service and parts. Great for first time car owners or experienced auto lovers. Thanks! More

by Jane
Recommend Dealer
Yes
Employees Worked With
Melanie(sales), Ravi(service), Mark(service), Terry(parts), receptionists are always a delight as well,
Mar 08, 2023 -

Mini St Catharines responded

Thank you so much for your kind words, Jane! We're glad to have you as a part of our MINI St. Catharines family, and we look forward to your next visit!

December 22, 2022

Absolutely lovely customer service. The salesperson I worked with ensured I'd be coming back time and time again to this location due to his care, attention to detail and low-pressure s More

by David M.
Recommend Dealer
Yes
Employees Worked With
Mike Broomhead
Jan 06, 2023 -

Mini St Catharines responded

Thank you for your kind words, David. It's our pleasure to help you find the right vehicle, and we look forward to seeing you again. Welcome to the MINI St. Catharines and Performance Auto Group family!

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