Milton Chrysler Dodge Ltd.

Last weekend, my window motor mechanism basically blew apart inside the door due to being iced up. Normally I would just get the parts and fix myself but the rental I’m at currently does not have anywhere apart inside the door due to being iced up. Normally I would just get the parts and fix myself but the rental I’m at currently does not have anywhere to work on a Ram. I took it to Milton Chrysler and the took it in no problem as they didn’t seem super busy on the Friday midday, I was told it would be ready on the Tuesday due to Family Day, no worries I understand. I got the call to come pick it up with a bill of $1300 with a part cost of $800 which seemed a bit steep but not the point. I paid for into my truck and sitting in my cup holder was a juul. I haven’t smoked or vaped in two years so I can guarantee it was not mine unless I passed out for two years and didn’t notice. I picked it up went back inside to the service person, Milo, I think, and asked, “do any of your techs vape ?” Showing the juul. The response I received was “well yeah a few of them but they use a different brand not that one” so I explained I don’t vape and don’t know anyone who does, to which the response was “huh, yeah that’s really strange then” and I agreed, after a short pause waiting for a better explanation or some sort of apology I got another “strange !”. I could see where this was going, no where. So I turned around and left and got a “have a ice day sir !”. The next day I got a phone call from I’m assuming the front desk. Asking how my service was, I said it was alright and she asked further, I explained what happened and she said “oh no that’s not good at all, I will speak with the service manager and get back to you as soon as possible. That was the last I heard anything. I’m just curious how a dealership can go on about Covid protocols, because I don’t think you can vape with a mask on in a customers vehicle. Also how you can say you excel at customer service after the conversation I had with service, and lack of follow up from both the front desk and service manager. I would strongly recommend not going to Milton Chrysler for any service Hunt in town is better, I’ve never been but it wouldn’t be hard to beat my experience. More

Joe DeOliveira and Milton Chrysler are absolutely exceptional. The entire team is very professional and we received outstanding customer service. We are from out of town but it is definitely worth exceptional. The entire team is very professional and we received outstanding customer service. We are from out of town but it is definitely worth the drive. We are extremely happy with our purchase and will be back for our next one! More

Joe De Oliveira was excellent to deal with from the weekend that I inquired if the vehicle was available to the time that we picked up the vehicle. The staff of the dealership were very courteous and h weekend that I inquired if the vehicle was available to the time that we picked up the vehicle. The staff of the dealership were very courteous and helpful. We came from quite a distance and it was certainly worth the drive. A minor concern that I had about the vehicle was professionally taken care of. More

First time visiting this dealership . From the moment I walked in I felt comfortable. Covid screening upon entry. I was treated with the respect and was asked what vehicle I was interested in. I took seve walked in I felt comfortable. Covid screening upon entry. I was treated with the respect and was asked what vehicle I was interested in. I took several cars for a ride. Found the vehicle I was happy with. The price was right. I purchased my vehicle without any issues. Happy shopper. Will recommend friends to deal with Joe. Super guy. More

The Dealership was very welcoming. We were served right away and all the staff we talked to was very friendly. away and all the staff we talked to was very friendly. More

Efficient, excellent people! Joe was the salesperson I dealt with and he was great! I'm not from Milton, but it was certainly worth the drive. dealt with and he was great! I'm not from Milton, but it was certainly worth the drive. More

Joe Oliveira was exceptional in handling two transactions for me from start to finish. Truly one of the best sales experience to date. Looking forward to doing more business in the near future. for me from start to finish. Truly one of the best sales experience to date. Looking forward to doing more business in the near future. More

Purchased my 80th edition Jeep Wrangler from Milton Chrysler and dealt with Joe. Very professional, not pushy and gave us a great deal. Service was exceptional from coming in to test drive to picking Chrysler and dealt with Joe. Very professional, not pushy and gave us a great deal. Service was exceptional from coming in to test drive to picking it up. More

Joe De Oliveira was very helpful, before i have made the purchase i did shop around and this delaership in fact provided me with exemplary customer service, unfortunately other dealerships (East side of the purchase i did shop around and this delaership in fact provided me with exemplary customer service, unfortunately other dealerships (East side of the GTA) did not really care much about my business, specially as I was looking for a Rubicon, therefore Milton Chrysler will be choice going forward. More

The best new truck-buying experience I've had! Very The best new truck-buying experience I've had! Very impressed with the new 2021 RAM 1500 SPORT, a great truck! Joe made it a painless transaction i The best new truck-buying experience I've had! Very impressed with the new 2021 RAM 1500 SPORT, a great truck! Joe made it a painless transaction it only took 4 days and I had them rustproof undercoat spray in bed liner side steps and trifold hard bed cover! Milton Chrysler Dodge made us feel at home very smooth & Professional and a Great Deal! Would highly recommend Milton Chrysler Dodge! More