Mike Knapp Ford

Great Vehicle Purchase Experience A big thank you goes out to Cristopher (sales) and Cindi (finance) for handling my car purchase quickly and professionally! The service I received was A big thank you goes out to Cristopher (sales) and Cindi (finance) for handling my car purchase quickly and professionally! The service I received was first class and I recommend that anyone should go there if they are looking to purchase a new or used vehicle. More

Great place to buy These guys were great. I already knew I liked the product but the service was second to none. Go in and see Christopher Van Wiechen. He put together These guys were great. I already knew I liked the product but the service was second to none. Go in and see Christopher Van Wiechen. He put together a great deal for us. I will definitely take my business back to him in the future. Thanks Mike Demizio More

Excellent customer service and salesmanship Thanks goes to Christopher and the team he worked with in order to get us into our brand new 2016 F150 XLT. We were very pleased with the way the dea Thanks goes to Christopher and the team he worked with in order to get us into our brand new 2016 F150 XLT. We were very pleased with the way the deal went and even more pleased that they valued our trade in vehicle fairly. Our truck and paper work was done and waiting for us as promised, and the whole experience was very positive. Thank you. Mike and Jane Wolf More

Good Sales staff, service dept not so much. Second vehicle purchased at Knapp. Sales and finance staff were great. Service department not so much. Big complaint: Large scratches in 4 day old veh Second vehicle purchased at Knapp. Sales and finance staff were great. Service department not so much. Big complaint: Large scratches in 4 day old vehicle left in their care, then they tried to downplay their responsibility. Eventually all worked out, but I don't think I'm ever going back there for service. Small complaint: no valve stem covers after swapping snow tires. xxx! More

Outstanding Customer Service My Husband and I picked up our first brand new vehicle from Mike Knapp Ford. We purchased a 2013 Ford Fusion and could not be happier. The moment we w My Husband and I picked up our first brand new vehicle from Mike Knapp Ford. We purchased a 2013 Ford Fusion and could not be happier. The moment we walked in the door we were treated with courtesy and respect. Christopher Van Wiechen our sales and leasing consultant took the time to answer our multitude of questions, and helped us to find the perfect vehicle for our needs. He was wonderful and would highly recommend him to everyone. Also we can not express how impressed we are with the amazing job that Lisa Lampman our Businees Manager did. She had to work very hard at getting us the right financing package. She was a miracle working in putting it all together for us. Outstanding experience over all. More

Greeted with confidence & Respect My husband and I recently purchased a F150 from Mome Knapp Ford in Welland. Every employee that we encountered greeted us in a professional manor. C My husband and I recently purchased a F150 from Mome Knapp Ford in Welland. Every employee that we encountered greeted us in a professional manor. Christopher Van Wiechen, took time with us to find out what we needed and wanted in a truck. Thus ensuring we were purchasing a truck that meet all of our wants within the our budget! More

Very satisfied customer Very friendly and extremely helpful. Explained everything in detail. When we finalized the deal, Debbie was very helpful and at no time did we feel w Very friendly and extremely helpful. Explained everything in detail. When we finalized the deal, Debbie was very helpful and at no time did we feel we were being pressured to purchase a new vehicle. When we picked up our new vehicle Debbie spent quite a long time explaining all the features of the car and I felt very comfortable when we left that I knew all the controls. More

Purchasing a vehicle through Mike Knapp Ford Great Experience We just drove home in our new Ford Edge and couldn't be happier with the service we received in dealing with Christopher Van Wiec Great Experience We just drove home in our new Ford Edge and couldn't be happier with the service we received in dealing with Christopher Van Wiechen. Christopher was knowledgeable and very helpful. He asked questions and was not pushy in any way. He helped us come to the decision of what we really wanted. We would recommend Christopher to any family or friends. Thank you Christopher Karen and Kevin Minkoff Welland More

Buying my Ford 150 experience. We were greeted by Christopher Van Wiechen as soon as we entered Mike Knapp Ford dealership. He was super friendly, respectful and bent over backward We were greeted by Christopher Van Wiechen as soon as we entered Mike Knapp Ford dealership. He was super friendly, respectful and bent over backwards to provide us with all the information we needed to move forward with our purchase. He went above and beyond our typical experiences when buying a vehicle. We will not hesitate to continue our relationship with Chris for any future purchases and highly recommend him as a honest and very helpful sales person. More

upgrade of vehicle I received a letter from the dealership offering me a special discount if I was interested in trading in my 2013 Ford Escape. I called and set up an I received a letter from the dealership offering me a special discount if I was interested in trading in my 2013 Ford Escape. I called and set up an appointment with Chris Van Wiechen to discuss this offer and found it to my liking. I have leased a 2017 Escape for 3 years. The service I received from Chris, and Peter (sales manager)was excellent. I would like to add I have been dealing with Eastgate Ford for the past 20 odd years and didn't think I would move(they gave me excellent service as well), but Chris and Peter made me feel that I was dealing with good people. I am sure that I will continue to deal with Mike Knapp Ford, if I continue to get such great service and friendliness. More